HMCA Reviews 177

Associate was careful to talk thorough the advantages and limits of the plan and to offer alternatives on the payment options without pushing any agenda. Common sense and plain talking, much appreciated.

Telephone call answered quickly and clear answers given to my questions.

It was very easy to sort out with HMCA
the service I required.

I have been contemplating moving from BUPA to HCMA for a while. Elaine was very patient with my questions and allowed me plenty of time to consider the pros and cons. We finally managed to include my adult children at a competitive rate with the compromise that there are now reasonable limits to the amount/value of treatment covered compared to BUPA. I hope that if I every need to make claim I will be provided with similar level of personal service.

Staff are very knowledgable, helpful and friendly. Good range of schemes.

I already had a medical plan with HCMA, but wanted to know more about the dental plan. I called for more information and it was explained to me in clear terms, as a result of which I signed up. The pack arrived in good time.

Good advice. Clear, understandable.

I have been speaking to Elaine Webster since before Christmas about joining HMCA. I couldn't join straightaway due to various circumstances but at every juncture, Elaine has been patient, informative and today, at last I've signed up. Elaine made the whole process incredibly easy, totally without any pressure and was a delight to chat to. I'd recommend HMCA so if you're deliberating over who to take out Health Insurance with, please speak to Elaine who will go above and beyond to help your decision and answer all your questions. Thank you Elaine for being so brilliant. A real credit to HMCA.

Information I required was provided in an efficient and friendly manner, resulting in me taking out a policy with HMCA.

No long waits on the phone. Very friendly.
Good explanations.
Excellent paperwork.
Not the cheapest.

Great affordable health cover for normal people.

Helpful, friendly and efficient. Dealt with my new membership without a hitch.

We were looking for private health insurance when I saw an advert for HMCA. The cover they provide is very good for a good price.

Clear explanations given and my questions answered.

The promise is a bit more than the actual service offered, as with many companies selling servcies or goods when one drills into the offer. So, for example, the health cover overseas, only applies if you are resident in the country when your health need arises. Also, reliance on the Proposing Insured to do a lot of chasing previous PMI records from many years previous.

Excellent service and information from the friendly team.

Smooth transition from former company

Many thanks

Delay in getting authorisation ( needed prompting) and a delay in getting payment which will require prompting having received no acknowledgment of email sent to them containing receipted bills

The staff I spoke to were helpful, supportive and knowledgable about my query.

From start to finish our call was handled professionally, friendly & informative

Helpful staff who actually engaged with you rather than repeating cliches