Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... See more
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Location
Switch locationUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
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See what reviewers are saying
Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... See more
Company replied
Been a HMV customer since the 7o's. You have always had variety and technology. Happy days buying Laserdisc films, vhs films for the children and latterly dvd/blu ray. Your staff are always happy t... See more
Company replied
i ordered rolling stones hackney diamonds while still living in sheffield but due to forward delivery i knew i,d be living in blackpool by due date.i collected at blackpool branch no probs,if only oth... See more
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Company details
About hmv (UK) - Blackpool
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, United Kingdom
4.7
Excellent
204 reviews
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Ordered a cd when in store
Ordered a cd when in store, picked it up 2 days later, staff friendly and helpful.
October 3, 2025
Reply from hmv (UK) - Blackpool
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV is the best
HMV is the best, great choice of new vinyl and knowledgeable staff who can help you find almost anything you are looking for in the music department.
September 27, 2025
Reply from hmv (UK) - Blackpool
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had a problem with an order,It got…
Had a problem with an order,It got sorted very quickly.
September 26, 2025
Reply from hmv (UK) - Blackpool
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sraff very helpfull and friendly first…
Sraff very helpfull and friendly first time placing an order from HMV arrived in 2 days great service
September 24, 2025
Reply from hmv (UK) - Blackpool
Hi Thomas,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery
Lovely staff that help and support
you to find quality cds boxsets and really anything you need that isn't in store. They'll notify you if what you want is in stock and for people who don't like online shopping you can pay and collect in your store!
September 20, 2025
Reply from hmv (UK) - Blackpool
Hi SOPHIE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient
Polite, knowledgeable and helpful staff. Item ordered was, as promised, ready to collect in store via good communication. Well pleased.
September 21, 2025
Reply from hmv (UK) - Blackpool
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
service with a smile
the way i was served by a very nice guy went out of his way to find what i needed very pleasent and helpful
September 17, 2025
Reply from hmv (UK) - Blackpool
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Outstanding customer service
Staff went above and beyond to help me out with purchases and ordering online
September 7, 2025
Reply from hmv (UK) - Blackpool
Hi Marie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Rapid delivery
Rapid delivery. That said I hope you extend your stock of dvd films.
September 3, 2025
Reply from hmv (UK) - Blackpool
Hi STEVEN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Blackpool
Hello Sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent
10/10 as always. Always been the best store in blackpool and online is easy to shop
August 15, 2025
Reply from hmv (UK) - Blackpool
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Blackpool
Hello Sophie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Blackpool
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a Blu-ray and got an e mail…
I ordered a Blu-ray and got an e mail from hmv telling me it was in store but when a got there it hadn’t arrived but there were some on the new release rack but I was told I couldn’t have one of them as they weren’t allowed to go against company policy which said I must wait for the one I ordered which I thought was stupid considering there where some there and they could have replaced one to give me with my ordered one when it arrived. I now have to make another trip into town as I got a phone call when I got home saying it had arrived.i can’t believe that hmv use two postal services for bulk and private orders
July 31, 2025
Reply from hmv (UK) - Blackpool
Hi J
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great service
Very quick delivery from time of purchase to receiving my dvd, and the communication was great
July 20, 2025
Reply from hmv (UK) - Blackpool
Hi Karen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Blackpool
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Periodically faulty CD
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Blackpool shop where it played perfectly. Assistant still offered me a new one but was out of stock so took it back home n it's played well ever since so will keep it!
June 23, 2025
Reply from hmv (UK) - Blackpool
Hi Julie
Thank you for taking the time to leave us a review. We're sorry to hear that there may be an intermittent fault with your CD. If this continues to show signs of a fault then please feel free to return this to us for a full refund at https://hmv.returns.international/
We love receiving feedback from our customers and will do our best to earn those last stars from you next time.
Very efficient and quick delivery
June 7, 2025
Reply from hmv (UK) - Blackpool
Hi AUSTIN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Blackpool
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Blackpool
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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