Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... See more
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Location
Switch locationUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
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See what reviewers are saying
Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... See more
Company replied
Been a HMV customer since the 7o's. You have always had variety and technology. Happy days buying Laserdisc films, vhs films for the children and latterly dvd/blu ray. Your staff are always happy t... See more
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i ordered rolling stones hackney diamonds while still living in sheffield but due to forward delivery i knew i,d be living in blackpool by due date.i collected at blackpool branch no probs,if only oth... See more
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Company details
About hmv (UK) - Blackpool
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, United Kingdom
4.7
Excellent
204 reviews
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Reply from hmv (UK) - Blackpool
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Blackpool
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery great price
April 22, 2025
Reply from hmv (UK) - Blackpool
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Order placed in store and received in 2 days.Excellent customer service
April 19, 2025
Reply from hmv (UK) - Blackpool
Hi Douglas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Blackpool
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had an LP sent to my local store
Had an LP sent to my local store as the website has for some reason removed the check stock in store function.
When i collected it, the packaging was damaged at the corner.
Sure enough the corner of the record’s sleeve was bent and creased.
The lad behind the counter simply got me another from stock in the store.
All sorted efficiently and with a smile.
Can’t fault the customer service in store.
April 6, 2025
Reply from hmv (UK) - Blackpool
Hello idagaz
Thanks for taking the time to share your experience with us. Errors are rare but can unfortunately occur on occasion but we’re delighted to hear that you were happy with the service you received when we tried to correct this with you.
We pride ourselves on the service we offer our customers and we’re so pleased to have been able to help. Thanks for shopping with hmv and we hope to see you again soon!
Researched availability of cd
Researched availability of cd, great customer service. Managed to show me track listing also.
April 10, 2025
Reply from hmv (UK) - Blackpool
Hi Baylor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy click and collect service
HMV online orders using the click and collect service is very quick and easy. Will happily use again
April 10, 2025
Reply from hmv (UK) - Blackpool
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Blackpool
Hi Kenneth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV orders
Easy to order, quick dispatch and delivery that’s why I like ordering from hmv satisfaction all the time.
April 5, 2025
Reply from hmv (UK) - Blackpool
Hi Jacqueline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient and attentive staff.
March 30, 2025
Reply from hmv (UK) - Blackpool
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Blackpool
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exactly as promised the order was ready…
Exactly as promised the order was ready as and when it said
March 12, 2025
Reply from hmv (UK) - Blackpool
Hello Brian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Blackpool
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful service and prompt…
Friendly helpful service and prompt delivery of the order
March 2, 2025
Reply from hmv (UK) - Blackpool
Hi Reg
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shopped at your Blackpool store
Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful unless I know what I am looking for. Not a good recipe for broadening my horizons. So it is nice to visit your few remaining stores to indulge my music passion. Your staff in Blackpool were helpful and courteous and also quite knowledgeable. Well done gents.
February 26, 2025
Reply from hmv (UK) - Blackpool
Hi Kathryn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre ordered click and collect all as…
Pre ordered click and collect all as expected....
February 26, 2025
Reply from hmv (UK) - Blackpool
Hi Patrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In-store ordering
Man was very helpful, I didn't know the service for in-store ordering existed, only learnt this as the cd I wanted had sold that day and the staff member informed me can order it in for collection if you like.
Simple process he ordered you pay email address left, received email few days later to call back at store to collect.
February 9, 2025
Reply from hmv (UK) - Blackpool
Hello Bevo
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Blackpool store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
The politeness of the staff and how…
The politeness of the staff and how they helped me with the order
January 20, 2025
Reply from hmv (UK) - Blackpool
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent store
Hi i order a re-released Chris rea cd from Blackpool store Xmas eve and it was ready to pick up the day after Boxing Day excellent customer service friendly staff very helpful definitely order again Thank you GARRY
January 2, 2025
Reply from hmv (UK) - Blackpool
Hi Garry,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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