Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... See more
Company replied
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
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Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... See more
Company replied
Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... See more
Company replied
Been a HMV customer since the 7o's. You have always had variety and technology. Happy days buying Laserdisc films, vhs films for the children and latterly dvd/blu ray. Your staff are always happy t... See more
Company replied
i ordered rolling stones hackney diamonds while still living in sheffield but due to forward delivery i knew i,d be living in blackpool by due date.i collected at blackpool branch no probs,if only oth... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, United Kingdom
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Reply from hmv (UK) - Blackpool

Reply from hmv (UK) - Blackpool
Order placed in store and received in 2 days.Excellent customer service

Reply from hmv (UK) - Blackpool
Had an LP sent to my local store as the website has for some reason removed the check stock in store function.
When i collected it, the packaging was damaged at the corner.
Sure enough the corner of the record’s sleeve was bent and creased.
The lad behind the counter simply got me another from stock in the store.
All sorted efficiently and with a smile.
Can’t fault the customer service in store.

Reply from hmv (UK) - Blackpool
Researched availability of cd, great customer service. Managed to show me track listing also.

Reply from hmv (UK) - Blackpool
HMV online orders using the click and collect service is very quick and easy. Will happily use again

Reply from hmv (UK) - Blackpool

Reply from hmv (UK) - Blackpool
Easy to order, quick dispatch and delivery that’s why I like ordering from hmv satisfaction all the time.

Reply from hmv (UK) - Blackpool
Exactly as promised the order was ready as and when it said

Reply from hmv (UK) - Blackpool
Friendly helpful service and prompt delivery of the order

Reply from hmv (UK) - Blackpool
Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful unless I know what I am looking for. Not a good recipe for broadening my horizons. So it is nice to visit your few remaining stores to indulge my music passion. Your staff in Blackpool were helpful and courteous and also quite knowledgeable. Well done gents.

Reply from hmv (UK) - Blackpool
Pre ordered click and collect all as expected....

Reply from hmv (UK) - Blackpool
Man was very helpful, I didn't know the service for in-store ordering existed, only learnt this as the cd I wanted had sold that day and the staff member informed me can order it in for collection if you like.
Simple process he ordered you pay email address left, received email few days later to call back at store to collect.

Reply from hmv (UK) - Blackpool
The politeness of the staff and how they helped me with the order

Reply from hmv (UK) - Blackpool
Hi i order a re-released Chris rea cd from Blackpool store Xmas eve and it was ready to pick up the day after Boxing Day excellent customer service friendly staff very helpful definitely order again Thank you GARRY

Reply from hmv (UK) - Blackpool
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