Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... See more
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Location
Switch locationUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
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See what reviewers are saying
Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... See more
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Been a HMV customer since the 7o's. You have always had variety and technology. Happy days buying Laserdisc films, vhs films for the children and latterly dvd/blu ray. Your staff are always happy t... See more
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i ordered rolling stones hackney diamonds while still living in sheffield but due to forward delivery i knew i,d be living in blackpool by due date.i collected at blackpool branch no probs,if only oth... See more
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Company details
About hmv (UK) - Blackpool
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, United Kingdom
4.7
Excellent
204 reviews
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Great staff at this HMV
HMV Blackpool is my local store- I also use HMV online to order predominantly Blu Ray/4K discs.
Just wanted to put in a good word for the staff in the store who are always really helpful and friendly. Picked up a couple of great items in the January sale.
January 10, 2025
Reply from hmv (UK) - Blackpool
Hi david
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Blackpool
Hi DAVID
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Blackpool
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great experience at Blackpool HMV
Great experience. Friendly and regular staff. Great to see that the faces haven't changed for years which shows they are happy to be there. They represent the brand well. Very efficient, effective and enjoyable customer service. Brilliant experience as always, thank you.
December 13, 2024
Reply from hmv (UK) - Blackpool
Hi Bryan
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off with your visit to hmv Blackpool.
See you soon :-)
Visited my local store and non of the…
Visited my local store and non of the cds I wanted was in there. I had to order on line and then only six out of the twelve I wanted was available.
December 15, 2024
Reply from hmv (UK) - Blackpool
Hi Gill,
We're sorry to hear you weren't able to get all of the items that you wanted between that of your local store and hmv.com. Whilst we're proud to be able to offer our customers a large range of products, we sadly can't guarantee that we'll be able to get everything in and some items do go out of print too.
We do have an online stock checker though, if you're able to find the items there and check the availability of these in any other stores in your nearby area. If you need any help, please contact our customer service team at support.hmv.com with more details of the items you're looking for and they'll be happy to take a look too.
Just very helpful and pleasant
December 14, 2024
Reply from hmv (UK) - Blackpool
Hi MARGARET
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful andreserving friendly staff made…
Helpful and friendly staff made ordering easy and they explained everything
December 12, 2024
Reply from hmv (UK) - Blackpool
Hello Mrs Gilder
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Blackpool
Exactly how it should be and that is what we aim for.
Thank you for shopping with us Clare and the 5 stars!
Band Aid another 40 Years !
Band Aid is a good course and here's to another 40 years ! 👍😁👍
CD is brilliant a good listen !
Well done HMV 👍
December 10, 2024
Reply from hmv (UK) - Blackpool
Where have those 40 years gone...
Thanks for the kind words Beverly and have a merry christmas from us at hmv!
Excellent service,no need to say more.!!
November 29, 2024
Reply from hmv (UK) - Blackpool
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Blackpool
Hi Vikki,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Went to great trouble for a special order.
Went to great trouble for a special order. All members of staff I dealt with were attentive and conscientious. The order arrived promptly.
November 24, 2024
Reply from hmv (UK) - Blackpool
Hi Stuart
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The lad put himself out to help a poor…
The lad put himself out to help a poor old lady to find what she wanted. It was sent to me by post which was very efficient. Thank you
November 24, 2024
Reply from hmv (UK) - Blackpool
Hi C
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Blackpool
Hi Miss Peake,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Blackpool
Hi Samantha,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shop assistants were really nice and…
Shop assistants were really nice and very helpful
October 29, 2024
Reply from hmv (UK) - Blackpool
Hi Julie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Read and find out
Liked I could order the dvds I wanted, hated that the anime selection is so neglected and miniscule whilst 90% of the store is t shirts and cups
October 21, 2024
Reply from hmv (UK) - Blackpool
Hi Josh
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Best wishes
Cashier was very happy and helpful
Cashier was very happy and helpful, will recommend anyone to purchase items
October 9, 2024
Reply from hmv (UK) - Blackpool
Hi gravy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Way way way too long to deliver
Way way way too long to deliver
Ordered to store took ages , so tried 48 hrs royal mail tracked still took too long waited a WEEK !!!
Why do other companies manage to get things out so quick and you can't
October 17, 2024
Reply from hmv (UK) - Blackpool
Hi Paula,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Reply from hmv (UK) - Blackpool
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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