I have ordered many times from HMV, no problems, and quick, apart from the slow post delivery which is not your fault. Will be ordering again soon. Bill
Company replied
Unit 14, Petergate Mall, The Broadway Centre, BD1 1AH Bradford, GB
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I have ordered many times from HMV, no problems, and quick, apart from the slow post delivery which is not your fault. Will be ordering again soon. Bill
Company replied
My absolute favourite music store! As a huge music enthusiast, being here surrounded by the music, merchandise and apparel is amazing. It would be a dream to work here one day. Please employ me! Hones... See more
Company replied
Ordering service for 2 Vinyl records that were being re released. They arrived at the Bradford store on the day of release. That’s what I call super efficient.
Company replied
We had seen some earphones online but since we were in Bradford, we popped into the Broadway store and had a look for them. Unfortunately we could not find any, we asked a member of staff who looked o... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 14, Petergate Mall, The Broadway Centre, BD1 1AH, Bradford, United Kingdom
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I have ordered many times from HMV, no problems, and quick, apart from the slow post delivery which is not your fault. Will be ordering again soon.
Bill

Reply from hmv (UK) - Bradford
Got my order delivered on time staff were friendly

Reply from hmv (UK) - Bradford
HMV click and collect, runs like a well oiled machine...and quickly too! Very pleased A*

Reply from hmv (UK) - Bradford
Very helpful staff - found online what I was looking for & arranged for it to be posted to me

Reply from hmv (UK) - Bradford
Ordering service for 2 Vinyl records that were being re released.
They arrived at the Bradford store on the day of release.
That’s what I call super efficient.

Reply from hmv (UK) - Bradford
Quick pick up of my order, easy to speak to despite my issues speaking in public

Reply from hmv (UK) - Bradford

Reply from hmv (UK) - Bradford
The shop assistant was able to order the CDs I wanted and arranged me a good deal very quickly. I was very satisfied

Reply from hmv (UK) - Bradford
Staff were really helpful, and click and collect service is super quick my item was at the shop within days.

Reply from hmv (UK) - Bradford
The shop assistant was super helpful (Bradford Broadway)

Reply from hmv (UK) - Bradford
I pre ordered an album for the day of relise thinking it would be there on the day. It came a day late so I would of been better just buying it in store.

Reply from hmv (UK) - Bradford
It is a very good shop service was good too

Reply from hmv (UK) - Bradford
Great in store service and advice. Ordered for delivery and all good. HMV Bradford is great

Reply from hmv (UK) - Bradford
Ordered online using click and collect. Very straightforward and received emails to confirm order/dispatch & delivery to store. Very easy to use and quick delivery.

Reply from hmv (UK) - Bradford
Item wasn't available in store but warehouse. Staff member was helpful, ordered it for collection. Order was ready for collection on expected date. No problems at all. Had a good experience.

Reply from hmv (UK) - Bradford
Was good service, helpful and polite, my order was delivered very quick.

Reply from hmv (UK) - Bradford
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