Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... See more
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Location
Switch locationUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... See more
Company replied
The dvd box set I purchased from the Bromley store website I really wanted it so badly and I received it from the store. Very nice and accommodating staff
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Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... See more
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Company details
About hmv (UK) - Bromley
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
4.7
Excellent
284 reviews
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Relaxed atmosphere and helpful staff.
Relaxed atmosphere and helpful staff.
Some stores these days feel hectic and overwhelming, music is much too loud, which makes me want to buy what I need as quickly as possible - and leave immediately. At HMV I tend to stay for a while and browse. The staff are lovely, very patient and helpful.
December 15, 2023
Reply from hmv (UK) - Bromley
Hi Olga
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best service and we’re so pleased to hear this has paid off.
See you soon :-)
Customers should be told that postage…
Customers should be told that postage can take 2 to 5 working days for item to arrive. This was not made clear to me when I paid the extra amount.
December 11, 2023
Reply from hmv (UK) - Bromley
Hi Cathy
Thank you for taking the time to leave us a review. Our standard delivery is usually 2-5 working days and costs £2 for orders under £20. Postage is free for orders over £20.
We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Best wishes
Quick simple click and collect👍
December 14, 2023
Reply from hmv (UK) - Bromley
Hi Penny
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good service would happily use again
December 13, 2023
Reply from hmv (UK) - Bromley
Hi Clare
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are always friendly 😁 & really…
Staff are always friendly 😁 & really helpful whenever asked any questions, so good to still see an HMV in the High Street 😀
December 7, 2023
Reply from hmv (UK) - Bromley
Hi Melanie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I purchased a CD player at your Bromley…
I purchased a CD player at your Bromley store in the Glades. The young lady serving me could not have been more helpful. She advised me what CD players they had, helped me decide and was overall very pleasant and cheerful. I wish I could remember her name.
December 6, 2023
Reply from hmv (UK) - Bromley
Hi Malcolm
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A prompt and fast service.
November 30, 2023
Reply from hmv (UK) - Bromley
Hi Michael,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Madness, c’est La vie LP
Hi, I bought this album from HMV for the exclusive signed photo card that came with it, I did get a signed card but it was small and not nearly as good as packages by other companies for the same Album!
November 22, 2023
Reply from hmv (UK) - Bromley
Hi Craig
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Reply from hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service from Lola at Bromley…
Very good service from Lola at Bromley Brance, very helpful indeed
November 9, 2023
Reply from hmv (UK) - Bromley
Hi sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service as usual
Good deal on a few albums I wanted. Very quick delivery after placing the order. Definitely going to keep using HMV
October 26, 2023
Reply from hmv (UK) - Bromley
Hi Jason
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful and efficient staff
October 24, 2023
Reply from hmv (UK) - Bromley
Hi Stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very good customer service
Very good customer service. When the product I wanted was not in stock the ladies were able to order the product for me.
Thank you
October 9, 2023
Reply from hmv (UK) - Bromley
Hi Laura
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A brilliant service ~ + Many thanks to…
A brilliant service ~ + Many thanks to the staff at Bromley HMV for their kindness. 1st class
October 4, 2023
Reply from hmv (UK) - Bromley
Hi Karl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Gorgeous bag, easy, straight forward delivery
Smooth delivery, no problems. Staff friendly and helpful.
October 8, 2023
Reply from hmv (UK) - Bromley
Hi Karli
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
All very efficient service from start…
All very efficient service from start to finish
October 2, 2023
Reply from hmv (UK) - Bromley
Hi Debbie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Just like i remember
Just like i remember! Good service and helpful pleasant staff😊
September 27, 2023
Reply from hmv (UK) - Bromley
Hello JS
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fast easy pick up every was there
September 18, 2023
Reply from hmv (UK) - Bromley
Hi Jed
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Bromley
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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