Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... See more
Company replied
Location
Switch locationUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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See what reviewers are saying
Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... See more
Company replied
The dvd box set I purchased from the Bromley store website I really wanted it so badly and I received it from the store. Very nice and accommodating staff
Company replied
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... See more
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Company details
About hmv (UK) - Bromley
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
4.7
Excellent
284 reviews
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Reply from hmv (UK) - Bromley
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hi Jack
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store Delivery for collection
I had an expensive item I ordered delivered to the store for collection. I found the service to be very good with the item safely stored and clearly labelled
May 1, 2024
Reply from hmv (UK) - Bromley
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a vinyl record from HMV
I ordered a vinyl record from HMV and it was delivered to the store to pick up but I was on holiday so I instructed my father to pick it up for me which was no problem, I appreciate this as HMV only hold the item for 14 days before sending it back.
May 1, 2024
Reply from hmv (UK) - Bromley
Hi Stevie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hi Maxine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lady in the shop was so Helpful Thank…
Lady in the shop was so Helpful Thank you so for great service
February 11, 2024
Reply from hmv (UK) - Bromley
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hello Joanne
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bromley store.
Thanks for shopping with hmv, see you again soon :-)
Fantastic Service !
Polite, helpful staff. The CD that l purchased was made approximately sixty years ago as a LP. The CD was made in 2003.HMV obtained this for me within a few days.ln due course l was notified on line that it was ready for collection. First class service !
February 17, 2024
Reply from hmv (UK) - Bromley
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Bromley store
I entered the store for a specific present for my wife ,I did not find it in on the shelfs,and I asked one of the team member regards the item .the gentleman around late 40s and very polite and helpful ,sadly I did not catch his name .I was recommend and order in store for the delivery in the 3 to 5 working days .The gentleman in your bromley branch is an absolute legend ,and a very valuable team member .
Please thank him on my behalf, as we all know ,"happy wife ,happy life ".
Thank you again.
Item purchased will and grace dvd set ,hope he will receive my compliment regards his customer service .
Kind Regards
Krisztian Mate
January 30, 2024
Reply from hmv (UK) - Bromley
Hi Krisztian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery of items ordered.
February 3, 2024
Reply from hmv (UK) - Bromley
Hi Anita
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order online in store was quick and…
Order online in store was quick and easy. Delivery was fab
January 18, 2024
Reply from hmv (UK) - Bromley
Hi Kelly
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service from HMV
Bought a few records recently from HMV online and one turned out to be defective. Went to local HMV store and got a replacement within minutes. Great service and will definitely use HMV again.
January 8, 2024
Unprompted review
Reply from hmv (UK) - Bromley
Hi Andrzej
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Bromley
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were very friendly and made every…
Staff were very friendly and made every effort to find my order and parcel
December 29, 2023
Reply from hmv (UK) - Bromley
Hi Nehemie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy click and collect service
Easy click and collect service. Item arrived in plenty of time before Xmas!
December 28, 2023
Reply from hmv (UK) - Bromley
Hi Lysa
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Bromley brilliant
Sales associate very well informed on movies, helped me with several DVD’s ordering some and knew how long they would, just amazing Thank you Bromley.
December 26, 2023
Reply from hmv (UK) - Bromley
Hi Paula
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service
Great customer service. Very knowledgeable about stock. Reminded me how nice it is to visit a real shop! Will definitely go back.
December 20, 2023
Reply from hmv (UK) - Bromley
Hi Miriam
Thanks for leaving us a great review, we’re so pleased to hear you’re loving hmv Bromley!
Our colleagues work hard to offer our customers the best shopping experience in our stores, thanks so much and we hope to see you again soon :-)
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