Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... See more
Company replied
Unit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... See more
Company replied
Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... See more
Company replied
The dvd box set I purchased from the Bromley store website I really wanted it so badly and I received it from the store. Very nice and accommodating staff
Company replied
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
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Absolutely top class service as always received in my local branch of HMV in the glades Bromley
Kind helpful knowledgeable and friendly
Every single one member of staff
They must have great manager
Happy to buy my music there always
Jakub Lewandowski

Reply from hmv (UK) - Bromley
Extremely helpful personnal service by a friendly happy lady. Ordered me a cd and arrived in a few days. Thanks so much.

Reply from hmv (UK) - Bromley
For me most convenient and well stocked music shop

Reply from hmv (UK) - Bromley

Reply from hmv (UK) - Bromley

Reply from hmv (UK) - Bromley
I ordered it, they told me it was ready for collection in good time and I collected it.
Nothing more needs to be said

Reply from hmv (UK) - Bromley
Everything was easy from making orders,being advised on status of order abd then delivery date.The items I ordered were great quality I shall be ordering again.

Reply from hmv (UK) - Bromley
Have been waiting over two years for this album to be released on vinyl. Very happy with my buy. Fantastic album, still sounds as good as it did, when first released back in 2001

Reply from hmv (UK) - Bromley

Reply from hmv (UK) - Bromley
Able to find the dvd I wanted with Amelia’s help. She ordered it for me and it arrived !
It’s not the first time that I’ve ordered a dvd from there - everyone is extremely helpful and that’s why I keep going back

Reply from hmv (UK) - Bromley
The vinyl I have recently purchased is perfect with a clear record!
Over the moon and very quick delivery.
Thank you!

Reply from hmv (UK) - Bromley
Easy website to use, prompt delivery, friendly staff in store on collection.

Reply from hmv (UK) - Bromley
Great staff in store.
Delivery slower than expected.
Communications clear

Reply from hmv (UK) - Bromley
I was very impressed with my order and it was delivered on time as promised and l'm very happy with my product l received. Thank you very much

Reply from hmv (UK) - Bromley
Easy purchase from the website and friendly pickup from my local store!

Reply from hmv (UK) - Bromley
Only specialised shop on the High Street for buying Blu Rays and CDs with knowledgeable staff.

Reply from hmv (UK) - Bromley
I knew what I was looking for.
The staff were very friendly ,and willing to help not just me but other people in the Bromley store.

Reply from hmv (UK) - Bromley
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