I’ve had brilliant experiences with the Carlisle HMV, both in store and with Funko Pop pre-orders. The staff are always welcoming, helpful, and really know their stuff. Every time I’ve visited,... See more
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Location
Switch locationUnit 12, The Lanes, CA3 8NT Carlisle, GB
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Just the friendliness & way im always treated with respect by the staff in HMV
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Knowledge from the staff was amazing. Genuine interest in my love for music. Had conversation about how music of all genres can stir up memories especially of your teenage years. Ten out of ten.
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Ordered online and delivered to shop. This allowed me to browse and pick up something extra. Very good staff and large selection of merchandise. Easy parking in the lanes for the shop and other servic... See more
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Company details
About hmv (UK) - Carlisle
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 12, The Lanes, CA3 8NT, Carlisle, United Kingdom
4.8
Excellent
131 reviews
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Just the friendliness & way im always…
Just the friendliness & way im always treated with respect by the staff in HMV
May 2, 2026
Reply from hmv (UK) - Carlisle
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery and great 4k from hmv
May 1, 2026
Reply from hmv (UK) - Carlisle
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Carlisle
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
🎸🎺🎻the company with the most hmv
Hmvis a really good company I have never had any issues with them orders always arrive On time they are always willing to help with anything
April 2, 2026
Reply from hmv (UK) - Carlisle
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy process on pre-order
Made an order on a fairly rare rock album and it was easy to get through HMV.
April 4, 2026
Reply from hmv (UK) - Carlisle
Hi mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arirang pre-order
At the time of purchase the young man was extremely helpful in looking up on the computer before ordering
the album what was the difference between the different versions of the album, and with no messing ordered the one requested and for a home delivery which arrived punctually, the release date of the album.
January 16, 2026
Reply from hmv (UK) - Carlisle
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ready for pickup less than a week after…
Ready for pickup less than a week after ordering.
March 20, 2026
Reply from hmv (UK) - Carlisle
Hello Andy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great choice and reasonable prices and…
Great choice and reasonable prices and the girl behind the counter was very friendly when I was returning a faulty record
February 19, 2026
Reply from hmv (UK) - Carlisle
Hi Thomas,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DVD Order
Ordered online, collected in store. Received updates on the progress of my order, no problems
February 24, 2026
Reply from hmv (UK) - Carlisle
Hi Nigel,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy with HMV
I like what HMV does. They have a good website, an excellent range of products, and the click-and-collect works very well indeed. The staff at the Carlisle HMV are all absolutely charming. Very good indeed.
January 19, 2026
Reply from hmv (UK) - Carlisle
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Carlisle
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Ordered online and delivered to shop. This allowed me to browse and pick up something extra. Very good staff and large selection of merchandise. Easy parking in the lanes for the shop and other services.
January 19, 2026
Reply from hmv (UK) - Carlisle
Hi Rottie.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Carlisle
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had to change the CD I bought
Had to change the CD I bought a HMV couldn't have been more helpful.
December 19, 2025
Reply from hmv (UK) - Carlisle
Hi Jonathan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service,great staff
December 11, 2025
Reply from hmv (UK) - Carlisle
Hello Johnny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service on pre orders and in store sales at Carlisle
I’ve had brilliant experiences with the Carlisle HMV, both in store and with Funko Pop pre-orders. The staff are always welcoming, helpful, and really know their stuff. Every time I’ve visited, the service has been quick, friendly, and genuinely enjoyable.
My Funko Pop pre-orders have always been handled smoothly, with great communication and no hassle when picking them up. It’s clear the team take pride in what they do.
A superb store with amazing staff, definitely one of my favourite places to shop. Highly recommended!
November 5, 2025
Unprompted review
Reply from hmv (UK) - Carlisle
Hi Tirene
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful notification text and helpful…
Helpful notification text and helpful staff in shop
December 1, 2025
Reply from hmv (UK) - Carlisle
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Carlisle
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young lady who served me was very…
The young lady who served me was very kind and helpful, found what I wanted and ordered it for me.
November 10, 2025
Reply from hmv (UK) - Carlisle
Hi Barry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Carlisle
Hi Bruce
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
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