hmv (UK) - Coventry Reviews 330

TrustScore 5 out of 5

4.8

13/15 Smithford Way, CV1 1FY Coventry, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... See more

Company replied

Rated 5 out of 5 stars

Quick and easy. Vinyls came in good packaging and and again surprisingly quickly. Hopefully the concert in December will be not good but a great evening.

Company replied

Rated 2 out of 5 stars

Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... See more

Company replied

Rated 5 out of 5 stars

Always a great experience at HMV Empire or in store. I go to gigs alone sometimes and never feel intimidated. The staff are always happy, helpful and go above and beyond. Great venue. Recently saw Ja... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Coventry

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 13/15 Smithford Way, CV1 1FY, Coventry, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

330 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Good service

Good service and delivered on time

February 28, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Sue

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Everything was done properly

Everything was done properly, no complaints.

February 3, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Kamile

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

James arthur was brilliant was a truly…

James arthur was brilliant was a truly brilliant night xxxx

January 29, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hello Dawn

Thanks for leaving us a great review, we’re delighted to read your kind comments and glad to hear the event went well.

Rated 5 out of 5 stars

Great service

Great service. Quick and easy.

January 29, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Angela

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Pleased with my visit. As I don't shop online it was nice to…

As I don't shop online it was nice to learn that I could order DVDs in store if I can't find the DVD I'm looking for in the shop.

January 20, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Robert

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great time

Great time. James arthur fantastic.. only thing i can say is that I paid to listen to him and bot the silly girls behind me..

January 29, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hello,

Thanks for leaving a 5-star review! We hope you enjoyed your time at the James Arthur event at Empire Coventry and look forward to seeing you again soon!

Many thanks :)

Rated 5 out of 5 stars

Good venue

Great venue especially when James Arthur playing. Good to be so close.

January 23, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Venetia

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Excellent show and amazing customer…

Excellent show and amazing customer service. Would highly recommend

January 29, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Debra

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

The staff at hmv in Coventry

The staff at hmv in Coventry. Helping me out with my order.

January 26, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Sylvia

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Those Damn Crows

Really helpful

January 20, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Joanne

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Mr Kitchener

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

The staff are always friendly and…

The staff are always friendly and accommodating. Had to return something and the lady made it so easy to replace.

January 18, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Excellent service

Excellent service, really friendly staff , always use HMV as much as possible.

January 14, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Good Service

Very good service! I came in to exchange an unwanted product for an upgraded edition, and the process was very smooth with knowledgeable staff who understood my predicament.

December 26, 2023
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Saajan, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Friendly and helpful service

Friendly and helpful service. All good!

January 6, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Janey

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Always enjoy hmv get mix of stuff to…

Always enjoy hmv get mix of stuff to see , only problem I have had on 2 separate visits was the lack of understanding of the staff behind the till seams it's the manager I'm guessing who knows what he's doing

January 2, 2024
hmv (UK) - Coventry logo

Reply from hmv (UK) - Coventry

Hi Donna, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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