The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... See more
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13/15 Smithford Way, CV1 1FY Coventry, GB
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The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... See more
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The staff at HMV Coventry are very helpful. My order arrived promptly and was well packaged as always. I regularly buy from HMV in store and have ordered into store many times. I am extremely pleased... See more
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Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... See more
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The sales assistant could not of been any more helpful then what he was he found exactly what we were looking for and took it too the till. The record player is beautiful. And he mentioned about ha... See more
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Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

13/15 Smithford Way, CV1 1FY, Coventry, United Kingdom
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Confusion with the e-ticket but resolved before the event.
Great gig and post gig entertainment

Reply from hmv (UK) - Coventry

Reply from hmv (UK) - Coventry

Reply from hmv (UK) - Coventry
Lewis in the Coventry store was very helpful to and found the click and collect order I went to pick up

Reply from hmv (UK) - Coventry

Reply from hmv (UK) - Coventry
This is a great venue, I love the balcony bar DJ sets before and after the gigs. The bars are very busy as always and you can wait a while, but I've seen a lot worse. The 5 stars is for the venue and the overall experience of The Empire. The app is also quite straightforward to use, I didn't have any issues downloading tickets.

Reply from hmv (UK) - Coventry
Went to see the kooks who were fab. Great venue for live music!

Reply from hmv (UK) - Coventry
Always a great experience at HMV Empire or in store. I go to gigs alone sometimes and never feel intimidated. The staff are always happy, helpful and go above and beyond. Great venue. Recently saw James Arthur, The South, Cov replay tonight and Kooks tomorrow. Cannot wait, thank you for being amazing at what you do.

Reply from hmv (UK) - Coventry
Every time I go to h m v on treated with respect from the Members of staff They are always helpful

Reply from hmv (UK) - Coventry
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the very last minute. Ppl trying to push in or skip the queue and some ended up joining the accessible queue which was much shorter for obvious reasons and they were let in first which is VERY UNFAIR on those who arrived hours before the event!

Reply from hmv (UK) - Coventry
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