Excellent service at hmv crawley yet again all staff are awesome there. This time I had a great customer interaction with Ben M. Lovely chap. As for the item, im over the moon with it.
Company replied
Location
Switch location26 The Martlets, RH10 1ES Crawley, GB
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See what reviewers are saying
The staff very helpful and when ordering they double checked too make sure they had the right details and I would like to thank them for their help
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The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in. Delivery was slow but it... See more
Company replied
HMV staff were amazingly helpful, helping me to find several CD's I was interested in purchasing including one not in store but that I could have sent to me at home. Without a CD/record store in Horsh... See more
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Company details
About hmv (UK) - Crawley
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
26 The Martlets, RH10 1ES, Crawley, United Kingdom
4.7
Excellent
135 reviews
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Great product range
Great customer service and loads of products to choose from! I always like to visit a hmv when I’m out and most of the time I end up purchasing something as there’s so much options and always great staff. I definitely recommend to anyone who hasn’t been before!
October 1, 2023
Unprompted review
Reply from hmv (UK) - Crawley
Hi Rigo
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy for me
Easy for me, to walk into town and pick this up from the store saved me postage
September 23, 2023
Reply from hmv (UK) - Crawley
Hello Roy
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The manager was helpful and so was…
The manager was helpful and so was another member of staff who was on duty. They asked me if I needed help and I asked them if they had what I needed to get for my dad.
September 20, 2023
Reply from hmv (UK) - Crawley
Hi Claire
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Crawley
Hi Ashley
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Crawley
Hi Waheed
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Crawley
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My item was not in stock in the store e store…
My item was not in stock in the store and they were able to order it for me straight away. My item was dispatched on the same day and I received it 2 day's later. Very fast and efficient service. Very happy 😊
August 20, 2023
Reply from hmv (UK) - Crawley
Hi Chip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always very friendly and helpful staff.
August 2, 2023
Reply from hmv (UK) - Crawley
Hi Maria
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and Efficient staff always…
Very helpful and Efficient staff always doing the Best for the customer
August 8, 2023
Reply from hmv (UK) - Crawley
Hello Sam
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Crawley
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv lives on!
great service, amazing selection of pop-culture and music-culture items. nothing better than walking into a shop these days!
August 1, 2023
Reply from hmv (UK) - Crawley
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Crawley
Hi Richard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Only a couple of days later than…
Only a couple of days later than expected and I was informed in plenty of time. Came wrapped very well and in perfect condition
July 4, 2023
Reply from hmv (UK) - Crawley
Hi Scott
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good delivery and on time
June 29, 2023
Reply from hmv (UK) - Crawley
Hi LIANE
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Crawley
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Sam was very helpful
Sam was very helpful, ordered item for store collection, email when in to collect,
June 17, 2023
Reply from hmv (UK) - Crawley
Hello Allen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The young man spent a while looking for…
The young man spent a while looking for the CD my client needed. He was very patient with him. Very professional and caring.
June 17, 2023
Reply from hmv (UK) - Crawley
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Chris was very helpful
June 10, 2023
Reply from hmv (UK) - Crawley
Hi Edward
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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