As usual I was greeted by your wonderful staff and on making my choice of CD I was served within minutes.
Company replied
Location
Switch locationUnit 4 / 5, Cornmill Shopping Centre, Priestgate, DL1 1NH Darlington, GB
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See what reviewers are saying
Always excellent service in Darlington store. Linz who placed order and Claire at collection. Disappointed to find that The Carpenters CDs that I ordered weren't original A&M CDs. Doesn't say on web... See more
Company replied
Ordered the biffy cyro cd album , only revoutions the 2009 studio album . great quick delivery into local store (darlington) every other week i will purchase a cd from an artist that have gone unde... See more
Company replied
Ordered the Beatles DVD 'A Hard Days Night' from the counter instore. The member of staff was really helpful and we chatted about favourite Beatles albums. The product was delivered in good time with... See more
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Company details
About hmv (UK) - Darlington
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 4 / 5, Cornmill Shopping Centre, Priestgate, DL1 1NH, Darlington, United Kingdom
4.8
Excellent
247 reviews
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Always excellent service in Darlington…
Always excellent service in Darlington store. Linz who placed order and Claire at collection.
Disappointed to find that The Carpenters CDs that I ordered weren't original A&M CDs. Doesn't say on website that these are produced by a UK company, Homespun, yes under licence, and are the genuine Carpenters.
March 10, 2026
Reply from hmv (UK) - Darlington
Hi Caroline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent prompt service
Excellent prompt service. Advice give re appropriate choices of dvds.
February 13, 2026
Reply from hmv (UK) - Darlington
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Darlington
Hi Miss Allen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
February 10, 2026
Reply from hmv (UK) - Darlington
Hi Deborah
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time.
Have a great day!
Very easy process of ordering
Very easy process of ordering, delivery and collection. Staff great, as always
January 23, 2026
Reply from hmv (UK) - Darlington
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Darlington
Hello Elle,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Darlington
Hello declan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good experience.
Made my purchase very easy, the service was excellent. Goods arrived on time. Very pleased.
January 13, 2026
Reply from hmv (UK) - Darlington
Hi Audrey,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fab shopping experience
Easy to use website, fantastic availability, items were sent as they were available and were packaged really well.
January 1, 2026
Reply from hmv (UK) - Darlington
Hi DHagster
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
All very easy and efficient
All very easy and efficient. Pleasant and helpful staff at Darlington HMV store. Thank you.
December 26, 2025
Reply from hmv (UK) - Darlington
Hi AEW
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
STAFF FRIENDLY EFFICIENT SORTED WHAT WE…
STAFF FRIENDLY EFFICIENT SORTED WHAT WE WANTED AND IT GOT DELIVERED ONE WEEK LATER
December 2, 2025
Reply from hmv (UK) - Darlington
Hi Jadwiga
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The best staff
The staff are very friendly and helpful. Always willing to help find what you are looking for. Always treat me as more than just “the next customer”. I always have a great experience shopping here.
December 7, 2025
Reply from hmv (UK) - Darlington
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Darlington store is a cool store
Darlington store is a cool store. Always enjoy a look in. Music has always been a big part of my life and HMV are still one of the best highstreet music stores around.
November 26, 2025
Reply from hmv (UK) - Darlington
Hi Gavin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pleasant member of staff very helpful
November 26, 2025
Reply from hmv (UK) - Darlington
Hi Pat,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
First class service
First class service, when I collected my order i was served quickly the staff were friendly
November 24, 2025
Reply from hmv (UK) - Darlington
Hi Paula
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service. DVD ordered everything explained when it would arrive. So easy no stress
November 21, 2025
Reply from hmv (UK) - Darlington
Hi Mrs Hunt,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Darlington
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The lady in Darlington store who served…
The lady in Darlington store who served me ( didn’t get her name)went above and beyond to help get me the purchase I wanted for my grandson. A big thank you for her help.
October 21, 2025
Reply from hmv (UK) - Darlington
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Darlington
Hi Geoffrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love HMV and enjoy my visit every time…
Love HMV and enjoy my visit every time I pop in
October 12, 2025
Reply from hmv (UK) - Darlington
Hi Dave
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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