I ordered The Drifter by the Soul Brothers Syndicate featuring Darrell smith vinyl single. It's taken over a month to arrive in store for pick up. Know it's not your fault, probably the pressing p... See more
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Location
Switch location10 Frenchgate, DN1 1QQ Doncaster, GB
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Never ordered items online before but the website was easy to navigate. I found what I was looking for fast, check out easy. The blue tooth record player is excellent value for money, going to be 1 ha... See more
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Kenna, the Sales person that served me was really helpful, always smiled, very informative of the products sold at HMV, she was very patient to my enquiry about a certain product I was interested in... See more
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I was served promptly by a very friendly and helpful assistant. The DVD I had ordered online was in store awaiting collection. I had been informed of its progress via email. The assistant in store of... See more
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Company details
About hmv (UK) - Doncaster
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
10 Frenchgate, DN1 1QQ, Doncaster, United Kingdom
4.8
Excellent
166 reviews
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Reply from hmv (UK) - Doncaster
Hello Andrea
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
item was ready for collection
item was ready for collection, staff were friendly and engaging
April 7, 2025
Reply from hmv (UK) - Doncaster
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre-ordered a book and it was posted…
Pre-ordered a book and it was posted the day of the books release and delivered the next day! Can’t fault the service.
April 6, 2025
Reply from hmv (UK) - Doncaster
Hello Dreya
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Long delivery time…
I ordered The Drifter by the Soul Brothers Syndicate featuring Darrell smith vinyl single.
It's taken over a month to arrive in store for pick up.
Know it's not your fault, probably the pressing plant.
As a collector I like the first press so was a little disappointed it's taken fo long.
I did receive emails updating me through the long wait, the store staff were very helpful and couldn't apologise enough.
March 25, 2025
Reply from hmv (UK) - Doncaster
Hi Linda,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching the store.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Ordered a dvd it arrived really fast i…
Ordered a dvd it arrived really fast i shop here often and the service its really good
March 21, 2025
Reply from hmv (UK) - Doncaster
Hello ady
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good quick service
March 11, 2025
Reply from hmv (UK) - Doncaster
Hi Carl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Doncaster
Hi Mr
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Doncaster store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Doncaster
Hi Shelllouise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Doncaster
Hi ADRIENNE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Doncaster
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Professional delivery on time careful…
Professional delivery on time careful packaging, decent price and it worked
February 12, 2025
Reply from hmv (UK) - Doncaster
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very happy
They didn't take the payment for the item until it was going to be delivered and made sure to keep me updated on its status
February 6, 2025
Reply from hmv (UK) - Doncaster
Hi Emma
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Doncaster
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Doncaster
Hi Courtney
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very quick delivery to the store
Very quick delivery to the store. Easy to order online and great customer service. Staff at HMV were brilliant and I'm very pleased with my purchase.
January 14, 2025
Reply from hmv (UK) - Doncaster
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
On time delivery and very satisfied at…
On time delivery and very satisfied at the way it done.
January 17, 2025
Reply from hmv (UK) - Doncaster
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
very good sarvice
January 13, 2025
Reply from hmv (UK) - Doncaster
Hi Samantha
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Doncaster
And we thank you for this brilliant review Gemma!
Really helpful staff
Really helpful staff, options provided ( cd or vinyl) quick service , kept fully informed of order progress, fast delivery
December 28, 2024
Reply from hmv (UK) - Doncaster
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The ordering process online was not…
The ordering process online was not easy, it wasn't letting me go to payment, I later discovered that I had to click the adress for payment. Which was not easy to see.
The Experience of receiving my order was much easier and the staff were excellent and I didnt have to wait long at all to be served, thank you so much for a pleasant experience when collecting my order.
November 28, 2024
Reply from hmv (UK) - Doncaster
Hi Donna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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