I ordered The Drifter by the Soul Brothers Syndicate featuring Darrell smith vinyl single. It's taken over a month to arrive in store for pick up. Know it's not your fault, probably the pressing p... See more
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Location
Switch location10 Frenchgate, DN1 1QQ Doncaster, GB
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Never ordered items online before but the website was easy to navigate. I found what I was looking for fast, check out easy. The blue tooth record player is excellent value for money, going to be 1 ha... See more
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Kenna, the Sales person that served me was really helpful, always smiled, very informative of the products sold at HMV, she was very patient to my enquiry about a certain product I was interested in... See more
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I was served promptly by a very friendly and helpful assistant. The DVD I had ordered online was in store awaiting collection. I had been informed of its progress via email. The assistant in store of... See more
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Company details
About hmv (UK) - Doncaster
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
10 Frenchgate, DN1 1QQ, Doncaster, United Kingdom
4.8
Excellent
166 reviews
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The man on the till was very rude
The man on the till was very rude. I told him I had a parcel to collect and he just said “size?”. I asked him what he meant and he said “obviously the parcel size”. I think that’s a very weird question for somebody to ask so unsure why he had attitude about it.
December 10, 2024
Reply from hmv (UK) - Doncaster
Hello Charlie
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Great service.
December 3, 2024
Reply from hmv (UK) - Doncaster
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very easy to order arrived quickly…
Very easy to order arrived quickly picked up in store staff we're very helpful polite record in good condition all good 😊
December 1, 2024
Reply from hmv (UK) - Doncaster
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Doncaster
Hi Darcie-Mae
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff in store
Very helpful staff in store, the product I wanted wasn't in stock so thy ordered it to be delivered to store.
Frequent updates of order status, and collected in store 5 days later.
Thank you!
December 1, 2024
Reply from hmv (UK) - Doncaster
Hi Kc
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I pre ordered petshopboys new singles…
I pre ordered petshopboys new singles on cd
I collected from
I store and Abbey served me who was extremely friendly and pleasant
November 20, 2024
Reply from hmv (UK) - Doncaster
Hi Peter,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Never ordered items online before but…
Never ordered items online before but the website was easy to navigate. I found what I was looking for fast, check out easy. The blue tooth record player is excellent value for money, going to be 1 happy face Christmas morning. Normally shop in store as staff are friendly and helpful but item not available so was advised to go to website
November 17, 2024
Reply from hmv (UK) - Doncaster
Hi Jen,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Doncaster
Hi Jill,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Doncaster
Hi Marius
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Doncaster
Hi ashley
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Doncaster
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful shop floor assistance
Very helpful shop floor assistance. Staff noticed I was looking for something and helped me to order exactly what I was looking for!
October 20, 2024
Reply from hmv (UK) - Doncaster
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good shop for what you need
The guy that served me was very helpful and polite, got the item very quickly without any hassle
October 10, 2024
Reply from hmv (UK) - Doncaster
Hi leah
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly and helpful staff in the store…
Friendly and helpful staff in the store made it a pleasure to shop there.
October 6, 2024
Reply from hmv (UK) - Doncaster
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy listening and easy buying experience
I have bought several vinyl records from HMV either on line or in store and this is the only place I would buy my vinyl. I have bought 2 LPs from a well know on line giant and both stop part way through so Never using them again. HMV delivery on time and quality so no need to look elsewhere for my vinyl
Great job
September 29, 2024
Reply from hmv (UK) - Doncaster
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It arrived a day late but that was…
It arrived a day late but that was likely due to postage issues, otherwise fantastic service.
September 25, 2024
Reply from hmv (UK) - Doncaster
Hello Brett
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very friendly staff
September 18, 2024
Reply from hmv (UK) - Doncaster
Hi PAUL
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
My overall experience using HMV in Doncaster...
Went into the shop to order a product from the HMV website and to also get it delivered to the shop. The gentleman who dealt with me when placing the order and also when I picked the item up (had the same gentleman on both occasions) was great. Very friendly, chatty and knowledgeable. The item I ordered arrived quickly, was well packaged and I was given a two week window in which to pick it up. Based on my experience I wouldn't hesitate to recommend to anyone the Doncaster branch of HMV...
September 5, 2024
Reply from hmv (UK) - Doncaster
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Doncaster
Hi Thomas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
As usual delivery on time no delays
August 28, 2024
Reply from hmv (UK) - Doncaster
Hi andy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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