Your colleague was extremely helpful and friendly. Anything I asked he found out the information I needed right away. First class service that will make me go back to shop in that store.
Company replied
Location
Switch locationThe Plaza 9, G74 1LW East Kilbride, Scotland, GB
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See what reviewers are saying
The member of staff who served us plus the outstanding choice of cd's, dvd's. The member of staff was knowlagable, friendly without being over familiar, engaged in light hearted banter and was an abso... See more
Company replied
I ordered the Tracy Chapman 35th anniversary LP and was quoted 7/4/25 as the likely delivery date. I was pleased to say that I received an email on the 3rd April saying that it was available for colle... See more
Company replied
When I visited the store was unsure if HMV still done games, spoke with an assistant who stopped what she was doing to help me. She checked on line to see if itm was available and processed my purchas... See more
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Company details
About hmv (UK) - East Kilbride
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
The Plaza 9, G74 1LW, East Kilbride, Scotland, United Kingdom
4.8
Excellent
164 reviews
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Knowledgeable staff
Knowledgeable staff, and item was ordered without fuss. I was notified when it was available in the shop. Great service!
June 24, 2025
Reply from hmv (UK) - East Kilbride
Hi J
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service and the customer…
Excellent service and the customer sales person was polite and helpful
June 22, 2025
Reply from hmv (UK) - East Kilbride
Hi Alexis
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - East Kilbride
Hi Ray
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - East Kilbride
Hi Sean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order delivered quickly
Order delivered quickly. Item matched any price I could see elsewhere online. Ordered fair few Items now from HMV and with continue to do so
May 26, 2025
Reply from hmv (UK) - East Kilbride
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
As described would buy from again…
As described would buy from again always great service
May 27, 2025
Reply from hmv (UK) - East Kilbride
Hi Cammy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - East Kilbride
Hi Customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Dead chuffed.
I ordered the Tracy Chapman 35th anniversary LP and was quoted 7/4/25 as the likely delivery date. I was pleased to say that I received an email on the 3rd April saying that it was available for collection. I collected it on the 4th mainly because I was celebrating my birthday on the 3rd. The whole purchasing process was excellent and very efficient. I use this store from time to time and have found the staff to be very courteous and knowledgeable.
April 7, 2025
Reply from hmv (UK) - East Kilbride
Hi Ron
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - East Kilbride
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great as always …
I have enjoyed going into and buying from HMV since I was old enough back in the 80s, and will continue to do so.
March 19, 2025
Reply from hmv (UK) - East Kilbride
Hi DHL
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent!
February 10, 2025
Reply from hmv (UK) - East Kilbride
Hi jim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - East Kilbride
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went to collect my order after…
Went to collect my order after receiving email saying it was ready to collect only to be told I could get it until next day as that's when it was being released so why send an email
January 23, 2025
Reply from hmv (UK) - East Kilbride
Hi Derek
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk with regards to this.
Sonic x shadow gen is crazy fun
Pretty good service just simple and nice would do it again
January 4, 2025
Reply from hmv (UK) - East Kilbride
We look forward to seeing you again soon in East Kilbride in that case then James :)
Glad you are enjoying the game!
Reply from hmv (UK) - East Kilbride
Hi Bob,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - East Kilbride
Hello Reece
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - East Kilbride
Hi Miss
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff
I popped in for a voucher for my Grandson’s Christmas. They sell a lot more than records and cd’s. The staff were very friendly and helpful too.
December 16, 2024
Unprompted review
Reply from hmv (UK) - East Kilbride
Hi Annie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - East Kilbride
That is what makes us top dog at hmv, so thank you Stewart!
Reply from hmv (UK) - East Kilbride
Hi Chris,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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