Really good service from every assistant I have met & always very knowledgeable. Have been refunded when I didn't even know I had been overcharged. Always have what I require or will order that day.
Company replied
Location
Switch locationUnit 167, Braehead Centre, Kings Inch Road, G51 4BN Glasgow, GB
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See what reviewers are saying
Pre ordered an LP which was due to be released on a Friday. I expected to to get an email confirming that it could be picked up on Saturday morning at the latest. Didn't get the email until Monday the... See more
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Love HMV im so glad its still around have great memories as a child going in to purchase records. Online service was very easy to use all the information you need on products and if available, or when... See more
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Fantastic place and wonderful staff! Lots of items, well organised and staff very knowledgeable. They're always happy to help and no job is too much for them! Would highly recommend this place; from... See more
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Company details
About hmv (UK) - Glasgow Braehead
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 167, Braehead Centre, Kings Inch Road, G51 4BN, Glasgow, United Kingdom
4.7
Excellent
291 reviews
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Patrick Starr funko wedgy keyring
I bought this product as a Christmas present, for my daughter who grow up with SpongeBob SquarePants's. I was kept updated regularly regarding when product was being delivered. The product was delivered on time and well packaged and most of all my daughter was extremely pleased with Patrick Starr wedgy keyring
which sits proudly on her car keys.
February 8, 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Bernadette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Being kept informed both for the …
Being kept informed both for the order, and cancellation foollowed
by a quick review of the orderafe a huge difference and then the order arrived as per email. Thanks. Also staff at Braehead could not have been more helpful
February 4, 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Mrs Goel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exellent conduit for customer service
Exellent conduit for customer service, received my click & collect ,contents of which were perfect
as usual,even service with a smile in the branch, plus,
a chance to browse for possibly more music.
Best thing since sliced breid as they say up my way!
January 29, 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Brian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great selection of music
Great selection of music, reliable and prefer the use of Royal Mail for home delivery as I still find RM the most reliable for home delivery.
I also enjoy HMV shops for a good browse when buying my music. Staff are helpful and there is a good choice in music.
The three for £66.00 is a great incentive when buying vinyl.
January 29, 2026
Reply from hmv (UK) - Glasgow Braehead
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent
Very friendly staff and always eager to find what you are looking..im a HUGE fan of many movies from the railway children to Deadpool ..I always enjoy visiting Hmv browsing for like for 2 hours
I can say nothing more but excellent..but the only thing that does bother me is the review that tells you how to write a good review..bit rude..please take that out of the review..actually it's condescending..
January 26, 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Edward,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV for me.
The personal service I received from the staff was excellent, my pre-order blu rays were paid for and sent to my home address which I have received, this is one of the reasons why I will continue to shop at HMV.
January 18, 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Douglas,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Was assisted in your braehead store (15.01.26) by the nicest woman. She was early 20’s, sallow skinned, curly brown hair and wearing a hat. I’m sure she has glitter or sparkle on her jumper She was just very helpful and caring.
January 15, 2026
Unprompted review
Reply from hmv (UK) - Glasgow Braehead
Hello Rachael,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Dvd ordered for Christmas arrived on…
Dvd ordered for Christmas arrived on time.
Great price and good service
January 12, 2026
Reply from hmv (UK) - Glasgow Braehead
Hello Joe,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
it is still my favourite shop to get…
it is still my favourite shop to get BTS stuff and very helpful to order a lot everything l need thank you
January 9, 2026
Reply from hmv (UK) - Glasgow Braehead
Hi Carol,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Ordered album instore at Braehead
Ordered album instore at Braehead, staff were really helpful, organised delivery to Argyle Street. Really quick delivery and staff in Argyle Street equally helpful.
17-20th December 2025.
December 17, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Elizabeth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
braehead staff were great easy order…
braehead staff were great easy order easy pick up
December 18, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hi Ann
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic place and wonderful staff
Fantastic place and wonderful staff! Lots of items, well organised and staff very knowledgeable. They're always happy to help and no job is too much for them!
Would highly recommend this place; from toys, to speciality vinyl and collectors films. Keep up the good work Andreea, Audrey, Bethany, Lesley-Anne & Ross!
December 26, 2025
Unprompted review
Reply from hmv (UK) - Glasgow Braehead
Hi Ana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DVD Outlander.
I couldn't but what I wanted in the shop as it was out of stock, so I ordered it from the store and it arrived z few days later. Utterly delighted with the service that I received.
December 27, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Glasgow Braehead
Hi ROSE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Rude staff!
Rude staff!
Making faces at my 2 year old child, as he picked up items, verbal rudeness, even after apologising more than once, bad vibes in that shop, every time time we visit,
December 20, 2025
Unprompted review
Reply from hmv (UK) - Glasgow Braehead
Hello Elizabeth
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
great service and the employees were…
great service and the employees were very nice
December 18, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Cole
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service
December 8, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi George
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pick up order in store
Ordering online was very easy and picking it up in store was easy and staff were lovely . Very happy with the experience all round .
December 11, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Marie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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