I got my madonna cd on time & in great condition but there was a lot of cardboard for just one cd I haven't listened to it yet but I will soon I am a big fan of madonna
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Location
Switch locationUnit 167, Braehead Centre, Kings Inch Road, G51 4BN Glasgow, GB
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Really good service from every assistant I have met & always very knowledgeable. Have been refunded when I didn't even know I had been overcharged. Always have what I require or will order that day.
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Love HMV im so glad its still around have great memories as a child going in to purchase records. Online service was very easy to use all the information you need on products and if available, or when... See more
Company replied
Fantastic place and wonderful staff! Lots of items, well organised and staff very knowledgeable. They're always happy to help and no job is too much for them! Would highly recommend this place; from... See more
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Company details
About hmv (UK) - Glasgow Braehead
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 167, Braehead Centre, Kings Inch Road, G51 4BN, Glasgow, United Kingdom
4.7
Excellent
293 reviews
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Simple minds album
I went into the braehead store,they didn't have simple minds latest album. The girl ordered it through the Internet to my address. I felt she she beyond what she should've done. Iv now got the album and very grateful. Thankyou.
May 8, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
excellent customer service
found what i was looking for told me exactly when i would recieve it and it was on time, plus the staff on every visit are always really friendly and helpful
May 3, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Eddie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hi Maxine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Visited HMV Braehead Sat 19th & Friday…
Visited HMV Braehead Sat 19th & Friday 25th of April,on my initial visit I was served by Calum,I was buying clothing and games for my granddaughters birthday but, the t-shirt she wanted (Fangtastic Monster High) wasn't in stock so, Calum dealt with this forthwith by ordering it on line and informing me of the procedures i.e being kept up to date when the item would be dispatched and when it would be ready for collection 👍. On Friday 25th I collected our purchase whereupon I was served by Lesley Anne, again very helpful and friendly in her approach to my needs,thanks to all 👍😀
April 19, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Mrs Brown,
Thanks for getting in touch with such a positive 5 star review! We really appreciate your comments and hope to see you again in the near future.
Cheers!
My order was delivered to the store a…
My order was delivered to the store a week before I was expecting it to be,,great service
April 24, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Joseph
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hi Catherine
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Glasgow Braehead
Hi Pisapie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service in the shop
Excellent customer service in the shop, the assistant couldn't have been more helpful, and great online delivery service.
March 29, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My purchase arrived when they said it…
My purchase arrived when they said it would!!!
No problem at all.
March 26, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Alan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Glasgow Braehead
Hi Duncan
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All the help the assistant gave me to…
All the help the assistant gave me to find my item was very good customer service 👌 👍
March 15, 2025
Reply from hmv (UK) - Glasgow Braehead
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The shop assistant was amazing she was…
The shop assistant was amazing she was extremely helpful will definitely be back to your braehead store!
March 9, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Jonathan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So simple and quick
March 11, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Hannah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick reliable service always had my…
Quick reliable service always had my delivery either on the release date or early
March 4, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery arrived before scheduled date
Delivery arrived before scheduled date. The film Chronos which I had not scene whilst being a twenty odd years vampire movie was far more interesting and refreshing than most vampire movies I've seen in the last 20 years.
February 28, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi iain
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ease of ordering!
Breahead store did not have stock of the DVD I wanted. A staff member offered to place an order for me with free P&P. Ordering was straight forward and quick, I received email updates on my order and it was in the store ready for collection within 3 days.
February 28, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Pauline
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Glasgow Braehead
Hi izzy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great staff who are extremely…
Great staff who are extremely knowledgeable about music. They are very helpful in finding items for me whenever I ask for help.
February 26, 2025
Reply from hmv (UK) - Glasgow Braehead
Hello Alan
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Great experience!
February 15, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Iain
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Records records records …
The guy in shop going abovevand beyond to find item first then getting it delivered free
February 13, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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