I got my madonna cd on time & in great condition but there was a lot of cardboard for just one cd I haven't listened to it yet but I will soon I am a big fan of madonna
Company replied
Location
Switch locationUnit 167, Braehead Centre, Kings Inch Road, G51 4BN Glasgow, GB
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See what reviewers are saying
Really good service from every assistant I have met & always very knowledgeable. Have been refunded when I didn't even know I had been overcharged. Always have what I require or will order that day.
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Love HMV im so glad its still around have great memories as a child going in to purchase records. Online service was very easy to use all the information you need on products and if available, or when... See more
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Fantastic place and wonderful staff! Lots of items, well organised and staff very knowledgeable. They're always happy to help and no job is too much for them! Would highly recommend this place; from... See more
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Company details
About hmv (UK) - Glasgow Braehead
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 167, Braehead Centre, Kings Inch Road, G51 4BN, Glasgow, United Kingdom
4.7
Excellent
293 reviews
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Very helpful member of staff
Very helpful member of staff. The item arrived in good time.
June 25, 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Tony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order/ to pay & picked up in…
Easy to order/ to pay & picked up in store assisted by lovely staff
July 2, 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Angela
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Glasgow Braehead
Hi norrie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful and patient assistant
June 27, 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Mr Burnett
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service A+
I was looking in my for a specific movie that wasn’t in stock, the staff at Braehead HMV made sure it was available elsewhere and then ordered it to that branch
June 2, 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went as planned with a welcoming…
Went as planned with a welcoming experience when collecting in store
May 31, 2024
Reply from hmv (UK) - Glasgow Braehead
Hi robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff could not have been more helpful
Staff could not have been more helpful. If they couldn’t find what I was looking for on the shelves they looked online.
Brilliant service.
Thank you.
May 27, 2024
Reply from hmv (UK) - Glasgow Braehead
Hello DANIELLE
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Glasgow Braehead
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
prerelease order on a vinyl
prerelease order on a vinyl. Good few weeks before it was due so no debit taking until I received an email saying it was being delivered to store as arranged. day of release received an email inviting me to pick up. staff in store were spot on, excellent service
May 23, 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Ray
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Glasgow Braehead
Hello Tom
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great for vinyl and music
I have shopped in HMV for years and will continue to do so,the staff all have a connection to music and are very helpful, love the store too, different music playing and the vinyl section is set out like it was when I was a kid buying records, will continue to buy here and highly recommend
April 17, 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hi Sean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great prices on cd’s and delivery
April 9, 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Fraser
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pleasant shopping
The assistant, Audrey was helpful and knowledgeable. A pleasant experience.
March 18, 2024
Reply from hmv (UK) - Glasgow Braehead
Hello Margaret
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Glasgow Braehead
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always extremely helpful in store!
March 4, 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Carla
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery and as ordered
Quick delivery and as ordered, did think I was getting a 2 for £40 deal but overlooked that at time of ordering. Good vinyl keep em coming
February 27, 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Ben
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service
Great customer service. And it’s always nice to have some friendly chat with good folk.
Keep up the good work.
February 25, 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered 2 T-shirts online
Ordered 2 T-shirts online , had them delivered to my local store for collection.
Process was excellent, easy to order, quick delivery , emailed to say they were ready.
Couldn’t fault them.
Well done HMV 10/10
February 27, 2024
Reply from hmv (UK) - Glasgow Braehead
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Glasgow Braehead store and that your Click & Collect order was an easy process.
Thanks for shopping with hmv, see you again soon :)
Reply from hmv (UK) - Glasgow Braehead
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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