Was really good they ordered into store the cd I wanted and were really helpful it arrived very quickly and it was easy to collect from the store when it came in
Company replied
Location
Switch locationUnit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB Ipswich, GB
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See what reviewers are saying
Such a great experience we had at the Ipswich HMV, very knowledgeable and friendly staff helped us find all the albums we were looking for, including CDs old horror films from their brilliant selectio... See more
Company replied
Always order my vinyl online. Pick it up from the shop in town. Good quick shipping. Good customer service when picking up vinyl from shop. Staff are friendly.
Company replied
HMV has become my go-to online and physical vinyl record store. Only if I cannot find a record that I want on their site, I'll look elsewhere. FAST shipping and super reasonable prices. I even bought... See more
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Company details
About hmv (UK) - Ipswich
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB, Ipswich, United Kingdom
4.8
Excellent
307 reviews
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Reply from hmv (UK) - Ipswich
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I wanted a DVD
I wanted a DVD - Tower Block - which the shop did not have in stock, but they ordered a copy from their Head Office or Warehouse. Whichever, the DVD was received at the store within 48 hours and I received confirmation via email. I called in store to collect the DVD the day after it arrived at the Ipswich store. All in all an excellent effort by all concerned. Many Thanks!
February 24, 2026
Reply from hmv (UK) - Ipswich
Hi!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi JENNY
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The man who served me was very friendly…
The man who served me was very friendly and polite
February 7, 2026
Reply from hmv (UK) - Ipswich
Hi Trudy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great selection of albums, DVDs and Merchandise
Such a great experience we had at the Ipswich HMV, very knowledgeable and friendly staff helped us find all the albums we were looking for, including CDs old horror films from their brilliant selection. They also had the artist Conner Adams singing in store which created a engaging and energetic atmosphere. Can't wait to get in there again and spend some money 🤑
February 4, 2026
Reply from hmv (UK) - Ipswich
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The ass't told me how much and when i…
The ass't told me how much and when i could collect,i was advised of the items progress,and collected it on ghe day the ass't had advised,excellent service.
January 31, 2026
Reply from hmv (UK) - Ipswich
Hello Stephen,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Another star turn from HMV!
Another star turn from HMV!
I ordered two more DVD's from Ipswich HMV and the person taking the order took great trouble to check that I had picked the right ones. I paid extra for them to be sent and it was not ling before they arrived; and proved excellent viewing. Many thanks!
January 20, 2026
Reply from hmv (UK) - Ipswich
Hi there,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
1st class service from placing order in…
1st class service from placing order in store to receiving thru the post
January 17, 2026
Reply from hmv (UK) - Ipswich
Hello Paul
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff instantly are welcoming
The staff instantly are welcoming. The store is always clean. Every member of staff in Ipswich are very friendly and polite. A credit to your company
January 20, 2026
Reply from hmv (UK) - Ipswich
Hi Becky,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I recently purchased Amanda Shires new…
I recently purchased Amanda Shires new album on c.d .via click and collect at the HMV Ipswich store. Great service and price.
January 16, 2026
Reply from hmv (UK) - Ipswich
Hi Glynn,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your stores are open and sales advisor…
Your stores are open and sales advisor friendljj to helpful polite and right for the job
January 15, 2026
Reply from hmv (UK) - Ipswich
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really friendly staff always go the…
Really friendly staff always go the extra mile to help. Our no 1 favourite store. Everything is laid out well and easy to find what you're looking for.
January 14, 2026
Reply from hmv (UK) - Ipswich
Hi Christine,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very efficient at ordering and…
Very efficient at ordering and supplying the requested dvds
January 17, 2026
Reply from hmv (UK) - Ipswich
Hi Ann,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My purchase was what I wanted
My purchase was what I wanted, but I in perfect condition with good customer service.
April 4, 2025
Reply from hmv (UK) - Ipswich
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful and very knowledgeable staff
Helpful and very knowledgeable staff. Great service.
January 7, 2026
Reply from hmv (UK) - Ipswich
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
system worked very well prompt delivery…
system worked very well prompt delivery and easy collection
January 2, 2026
Reply from hmv (UK) - Ipswich
Hello Graham
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Did what it said on the tin
Did what it said on the tin. LP arrived on time. Very pleased
January 5, 2026
Reply from hmv (UK) - Ipswich
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ipswich
Hi Rosalyn
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Ipswich store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Good knowledgeable and very helpful…
Good knowledgeable and very helpful staff in the Ipswich store. Delivery came as expected. No problem.
December 30, 2025
Reply from hmv (UK) - Ipswich
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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