Was really good they ordered into store the cd I wanted and were really helpful it arrived very quickly and it was easy to collect from the store when it came in
Company replied
Location
Switch locationUnit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB Ipswich, GB
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See what reviewers are saying
Such a great experience we had at the Ipswich HMV, very knowledgeable and friendly staff helped us find all the albums we were looking for, including CDs old horror films from their brilliant selectio... See more
Company replied
Always order my vinyl online. Pick it up from the shop in town. Good quick shipping. Good customer service when picking up vinyl from shop. Staff are friendly.
Company replied
HMV has become my go-to online and physical vinyl record store. Only if I cannot find a record that I want on their site, I'll look elsewhere. FAST shipping and super reasonable prices. I even bought... See more
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Company details
About hmv (UK) - Ipswich
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB, Ipswich, United Kingdom
4.8
Excellent
307 reviews
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Ordered instore
Ordered instore, great service, delivered to store as promised, all good 100% would certainly do it again
December 25, 2025
Reply from hmv (UK) - Ipswich
Hi MIKE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful and polite staff at the…
Very helpful and polite staff at the store and up to date information about when I could pick up my CD
December 29, 2025
Reply from hmv (UK) - Ipswich
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very friendly and helpful…
Staff were very friendly and helpful and sorted my order with no issues and explained everything.
December 26, 2025
Reply from hmv (UK) - Ipswich
Hi Barry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simon was really helpful and listened…
Simon was really helpful and listened to what we wanted and ordered it as it was out of stock in the Ipswich store. It arrived in a few days and he even remembered who we were and what we’d ordered. Definitely use the store again
December 24, 2025
Reply from hmv (UK) - Ipswich
Hi Marion
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful staff.
December 20, 2025
Reply from hmv (UK) - Ipswich
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
very helpful lady explained that the cd…
very helpful lady explained that the cd i wanted was no longer available so i ordered abox set
December 14, 2025
Reply from hmv (UK) - Ipswich
Hi julie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always have great banter with the…
Always have great banter with the staff, and they are so helpful when I go in there.
December 13, 2025
Reply from hmv (UK) - Ipswich
Hi Chris
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Ipswich store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Good Service
CD arrived when said and handed over in afriendly and efficient way. Good on Ipswich
December 9, 2025
Reply from hmv (UK) - Ipswich
Hi CollectPlus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ipswich
Hi George
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The PS5 game was not available in the…
The PS5 game was not available in the store so a HMV employee was very helpful and said he could get it delivered to me. It came 2 days later, excellent service
December 7, 2025
Reply from hmv (UK) - Ipswich
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was very happy to purchase 3 items…
I was very happy to purchase 3 items for Christmas gifts 🎁 and I was very pleased with the delivery because it came quick, the parcel was in good condition. Your site is fantastic with loads of stuff like Cd's, Dvd's, Blu-ray's and Funko pop figures. I will shop on there again sometime and shopping in your Ipswich store.
December 6, 2025
Reply from hmv (UK) - Ipswich
Hi Soraya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly approachable staff
Friendly personal approach of staff, efficient, no queuing even though plenty of people in the shop. Great merch.
December 2, 2025
Reply from hmv (UK) - Ipswich
Hi A.C.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They emailed me to let me know when my…
They emailed me to let me know when my parcel had arrived
December 3, 2025
Reply from hmv (UK) - Ipswich
Hello Aaron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
It was great but you could do wire…
It was great but you could do wire stocking more,going into HMV isn't brilliant,staff very helpful but when it comes down to looking for or ordering,you have to wait because out of stock and then told not doing anymore,thought HMV the biggest music shop in the UK could do better
December 3, 2025
Reply from hmv (UK) - Ipswich
Hello, thank you for your review and for your valued feedback. If you have any concerns with regards to your order then please reach out to us at website.service@hmv.co.uk.
Great service
December 1, 2025
Reply from hmv (UK) - Ipswich
Hi Caroline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Easy to order
Easy to order, I was kept up to date with progress of order. In store on
date of release and easy to collect.
The staff are always helpful and friendly.
December 1, 2025
Reply from hmv (UK) - Ipswich
Hi Liz
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We need shops
HMV is the last place you can now buy a cd in a shop I was served well and helped me raise an order … the cd arrive in the shop in 3 days so I was very happy
November 26, 2025
Reply from hmv (UK) - Ipswich
Hi Dave,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Staff very pleasant and helpful
Staff very pleasant and helpful. I was able to collect my CD without any problem. I will return. Thank you.
November 18, 2025
Reply from hmv (UK) - Ipswich
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Pre-orders
We pre-ordered a LP which had a few weeks before the release date. Great service via email. No problem when collecting order from store. Friendly helpful staff at Ipswich HMV.
November 21, 2025
Reply from hmv (UK) - Ipswich
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Unbeatable
Unbeatable helpfulness and prices,and there delivery speed to store is very fast
November 17, 2025
Reply from hmv (UK) - Ipswich
Hi Leif,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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