Was really good they ordered into store the cd I wanted and were really helpful it arrived very quickly and it was easy to collect from the store when it came in
Company replied
Location
Switch locationUnit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB Ipswich, GB
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See what reviewers are saying
Such a great experience we had at the Ipswich HMV, very knowledgeable and friendly staff helped us find all the albums we were looking for, including CDs old horror films from their brilliant selectio... See more
Company replied
Always order my vinyl online. Pick it up from the shop in town. Good quick shipping. Good customer service when picking up vinyl from shop. Staff are friendly.
Company replied
HMV has become my go-to online and physical vinyl record store. Only if I cannot find a record that I want on their site, I'll look elsewhere. FAST shipping and super reasonable prices. I even bought... See more
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Company details
About hmv (UK) - Ipswich
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB, Ipswich, United Kingdom
4.8
Excellent
307 reviews
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Reply from hmv (UK) - Ipswich
Hello Miss Witham,
Thanks for taking the time to leave a review. Please be advised as per the description of the item you purchased, this was an item sent at random from a selection, as such while the item may not have been the specific one you wanted, you were sent through the correct item. We do hope this helps to clear things up.
Reply from hmv (UK) - Ipswich
Hello Tim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Knowledgeable and…
The staff are always knowledgeable and friendly with a good range of stock.
July 1, 2025
Reply from hmv (UK) - Ipswich
Hi john
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I had excellent customer service a…
I had excellent customer service a quick turn around from ordering to receiving my item
June 16, 2025
Reply from hmv (UK) - Ipswich
Hi Ann
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and quality goods
May 17, 2025
Reply from hmv (UK) - Ipswich
Hi Giuseppe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The guys who work in our local…
The guys who work in our local (ipswich) store are so friendly and knowledgeable. Makes shopping there a really great experience
May 18, 2025
Reply from hmv (UK) - Ipswich
Hi Sadie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi Dmb
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ability to speak to a human being about…
Ability to speak to a human being about the album , have a chat about music in general, prompt delivery & to wander around store for ideas for gifts, pick them up examine them.
great, friendly, knowledgeable staff!!
May 9, 2025
Reply from hmv (UK) - Ipswich
Hi Fiona,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Didn't have Banarama's Greatest Hits on…
Didn't have Banarama's Greatest Hits on CD when I called in, but the staff member I saw went out of his way to help, despite the computer not wanting to work. Ordered online and delivered pronto. And several £ cheaper than Amazon!
May 9, 2025
Reply from hmv (UK) - Ipswich
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
We pre-ordered a record for delivery to…
We pre-ordered a record for delivery to HMV Ipswich. The team there are always really friendly and helpful, we really enjoy visiting and do so regularly. Thanks to Simon and the guys!
May 3, 2025
Reply from hmv (UK) - Ipswich
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and good delivery all…
Great service and good delivery all arrived on time. Thanks guys.
May 8, 2025
Reply from hmv (UK) - Ipswich
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A member of your staff was so helpful
A member of your staff was so helpful. I recieved my order within 3 days delivered directly to my home address. Excellent service.
May 4, 2025
Reply from hmv (UK) - Ipswich
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ipswich HMV
I went into.ipswich store with my disabled niece .
She knew what she wanted ,I didn't.
But she couldn't express herself clearly enough to sort her purchase .
Leigh couldn't have been more helpful, friendly ,patient, and professional.
Such a great experience in today's, in today's world of shopping .
Thank you Leigh
April 18, 2025
Unprompted review
Reply from hmv (UK) - Ipswich
Hi Avril
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everyone at the Ipswich Store was very…
Everyone at the Ipswich Store was very helpful and nice
April 20, 2025
Reply from hmv (UK) - Ipswich
Hi Eddie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff are always very helpful and keen…
Staff are always very helpful and keen to look things up for me,Leigh has the view on film and is very knowledgeable.
April 13, 2025
Reply from hmv (UK) - Ipswich
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service
Very good service, staff in Ipswich shop great help when looking for album, shame Chelmsford shop no longer open.
March 22, 2025
Reply from hmv (UK) - Ipswich
Hi Thomas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person who served us in the Ipswich…
The person who served us in the Ipswich store was most helpful , very polite and done everything to help us sort out what we wanted . He was very informative too would def go back there
March 21, 2025
Reply from hmv (UK) - Ipswich
Hi Gwen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi KEITH
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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