hmv (UK) - Kings Lynn Reviews 174

TrustScore 5 out of 5

4.8

87-88 High Street, PE30 1BL Kings Lynn, GB


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See what reviewers are saying

Rated 5 out of 5 stars

As usual the service from the staff is friendly and they go out of their way to help you find what you want,also when ordering the service is good

Company replied

Rated 5 out of 5 stars

HMV Kings Lynn staff member very helpful in finding dvd online and explained options for postage . Whole process straightforward explained clearly and with a smile . DVD arrived very quickly and kept... See more

Company replied

Rated 3 out of 5 stars

Ordered album for release date of 1st March then told on the 2nd when I tried to collect it that it hadn't arrived.lt finally arrived at the store 5th but can't collect now until 8th so may aswell jus... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, staff in kings Lynn store are friendly and helpful. Record player I brought for my son for Christmas stopped working and HMV staff ordered another replacement to be delivered to our... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Kings Lynn

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 87-88 High Street, PE30 1BL, Kings Lynn, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

As usual the service from the staff is…

As usual the service from the staff is friendly and they go out of their way to help you find what you want,also when ordering the service is good

June 10, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Janice

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Helpful & efficient

Helpful & efficient

May 30, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Deborah

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service as usual the staff at the…

Great service as usual the staff at the Kings Lynn shop are always pleasant and helpful

May 19, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Roy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 4 out of 5 stars

Helpfall saff

May 1, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hello Mrs George

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Rated 5 out of 5 stars

Easy to order on line and pick up at…

Easy to order on line and pick up at store was free and easy also.

May 4, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Denese

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

In and out, no fuss.

They received the package, and I received it from them. No more, no less.

March 31, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Henry

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

The lady who served me at the king's…

The lady who served me at the king's lynn store was very helpful.

March 31, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Paul, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Good ordering service

Good ordering service. Updated regularly. Polite staff and quick service at store collection.

March 26, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi ST

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Service

Was helped and looked after very well

March 29, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi David

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Brilliant service

Brilliant service, staff in kings Lynn store are friendly and helpful. Record player I brought for my son for Christmas stopped working and HMV staff ordered another replacement to be delivered to our house as they didn’t have one in store, came within 3 days. Thank you HMV

February 28, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

There was a slight delay…

There was a slight delay in the dispatch and delivery, but was emailed about the problem. We are thrilled with our purchases.

February 21, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Tony

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

very good ..

February 17, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Chris

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great job

Great job , helpful staff.

February 12, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I never have a problem at HMV:my order…

I never have a problem at HMV:my order was completed as efficiently as usual.

February 4, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Robert

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Great staff as always

Great staff as always, nice experience in store! Glad we still have a record store to visit!

February 2, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. Wonderful chap and very knowledgeable or willing to search on internet for information. Highly recommend. We went into buy parts for our old system (over 50 years) . Bought a new record deck and speakers and his recommendation was spot on. Sound excellent.

January 26, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Jean

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

HMV is a great store.

I ordered a film and I didn't have to wait long before it arrived in-store. I enjoy going to HMV as it has a good variety and the staff are so friendly and helpful. It's good to keep these stores going.

January 29, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Pamela

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Ordered dvd for collection

Staff in the store were very helpful and ordered my DVD for me. I received an email confirming my order and staff explained I would receive another when it had been shipped and I would get another when it was ready to collect from the store.

January 21, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi there, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

I went in store and the customer…

I went in store and the customer service was brilliant. A member of staff helped me and explained the preorder process, so lovely. Very happy with my experience and my purchase.

December 18, 2025
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Sophie, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Excellent service

Great choice, excellent service, quick delivery

January 21, 2026
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Luisa, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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