Amazing staff who are very knowledgeable about the films I like. Very friendly and always say hi John when I enter the store. Plus they'll tell me if something comes in that they think I'll like. Alwa... See more
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Location
Switch locationUNIT 3A, St Johns Shopping Centre, 2-3 South Mall, LS2 8LQ Leeds, GB
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Great customer service from the retail team in the Leeds Store in St John's shopping centre, especially Gary W. who provided friendly and efficient service and who searched for a specific item for me... See more
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Ease of ordering process and collection. A relatively local store and ideal for collecting item in my own time, rather than missing a postal delivery (with no postal charge to pay). Item I received wa... See more
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The item was well packed and the store colleague who ordered it for me was very helpful in looking up to ordering it.I fully recomened when ordering any item to choose in store collection as you get t... See more
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Company details
About hmv (UK) - Leeds
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
UNIT 3A, St Johns Shopping Centre, 2-3 South Mall, LS2 8LQ, Leeds, United Kingdom
4.8
Excellent
391 reviews
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Orderd a 4k movie in store
Orderd a 4k movie. Arrived in store a few days later. Staff at leeds are fantastic. Very helpful and friendly
April 9, 2026
Reply from hmv (UK) - Leeds
Hello ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always delivers ontime
Always delivers ontime, Leeds store in desperate need of a more appropriate location!
March 8, 2026
Reply from hmv (UK) - Leeds
Hi 1738345
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Leeds
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I ordered the Vinyl on line and…
I ordered the Vinyl on line and collected from the Leeds store. The collection was very straightforward and the staff polite and cheerful.
April 7, 2026
Reply from hmv (UK) - Leeds
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I have shopped at hmv for many years…
I have shopped at hmv for many years and have never had any problems with them that's why I still shop with them they have also stayed fair with their pricing keep up the good work thanks
April 6, 2026
Reply from hmv (UK) - Leeds
Hi Paull,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
Benefit of Click and Collect with HMV - fast delivery and no postage charge
April 5, 2026
Reply from hmv (UK) - Leeds
Hello Andrew,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Leeds
Hi JS
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered, notified, collected. Perfect!
Ordered a KPop album- not easily available elsewhere in the UK. It arrived on time at the store, I received a notification and picked it up quickly. Perfect.
March 26, 2026
Reply from hmv (UK) - Leeds
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Leeds
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Leeds
Hello DAVID
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
First album was ordered by click and…
First album was ordered by click and collect. Process was easy with good communication and was ready as described.
Unfortunately that was scratched, but hmv ordered another copy quickly which was perfect.
March 20, 2026
Reply from hmv (UK) - Leeds
Hello Rob
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff are very helpful and friendly…
The staff are very helpful and friendly throughout my visit to the store they got my order for me without any problems they asked for id before I was able to collect my purchase after the staff member saw my id I was able to take the item they said have a good day we exchanged the same I have had no concerns about ordering in future
March 14, 2026
Reply from hmv (UK) - Leeds
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Leeds
Hi Richard,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent care both dvds arrived when…
Excellent care both dvds arrived when stated great to be able to order items then have them delivered in stead of going in store to collect as most people who order can not get in store to collect
February 27, 2026
Reply from hmv (UK) - Leeds
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful with ordering my item. Staff are very professional
Staff are very friendly, helpful and professional
February 28, 2026
Reply from hmv (UK) - Leeds
Hello Miss Boyle,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Speedy and efficient click and collect…
Speedy and efficient click and collect service. Also, great product
February 21, 2026
Reply from hmv (UK) - Leeds
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy customer
Service was good from ordering the item to me collecting it.
Was kept up to date with progress
February 19, 2026
Reply from hmv (UK) - Leeds
Hello Debbie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Got what I wanted
Got what I wanted. Happy with price. Nice to use a physical shop.. much better than online
February 16, 2026
Reply from hmv (UK) - Leeds
Hi Gareth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Please don't ask people to show their…
Please don't ask people to show their bus pass as evidence of identity, unless they are very obviously 75yrs + . I do understand that anyone over 50 can look ancient to someone in their twenties, but please err on the side of caution.
February 6, 2026
Reply from hmv (UK) - Leeds
Hello Hillary
Thanks for taking the time to leave us a 4 star review! We appreciate your comments and will pass these on to the store in question. We hope to earn that last star from you soon.
Great customer service
Great customer service, the staff I spoke to were all friendly and very knowledgeable.
February 11, 2026
Reply from hmv (UK) - Leeds
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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