Meet and greet with d10 was fantastic but unfortunately our CDs that where purchased didnt arrive in store and we are still waiting for them to be posted. We received an email the day before to say t... See more
Company replied
Location
Switch locationUNIT 3A, St Johns Shopping Centre, 2-3 South Mall, LS2 8LQ Leeds, GB
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See what reviewers are saying
Amazing staff who are very knowledgeable about the films I like. Very friendly and always say hi John when I enter the store. Plus they'll tell me if something comes in that they think I'll like. Alwa... See more
Company replied
Ease of ordering process and collection. A relatively local store and ideal for collecting item in my own time, rather than missing a postal delivery (with no postal charge to pay). Item I received wa... See more
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Amazon let me down and HMV helped me out with a difficult to find Bob Dylan album for my dads Father’s Day gift …
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Company details
About hmv (UK) - Leeds
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
UNIT 3A, St Johns Shopping Centre, 2-3 South Mall, LS2 8LQ, Leeds, United Kingdom
4.7
Excellent
395 reviews
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Kept me updated when it was packed and…
Kept me updated when it was packed and on is way arrived when said also what's just what I ordered
December 14, 2025
Reply from hmv (UK) - Leeds
Hello Mandy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Leeds
Hello Joan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
But for grandson the staff made it very…
But for grandson the staff made it very easy fir me as a lady of 81 heavy metal is not what I'm familiar with. Very knowledgeable helpful staff in Leeds st John centre
December 9, 2025
Reply from hmv (UK) - Leeds
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Leeds
Hello David
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Leeds
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Recommended
Item was offered at a competitive price. The buying process was easy and the item arrived in the expected timescale. HMV Leeds staff were very welcoming.
December 10, 2024
Reply from hmv (UK) - Leeds
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great exclusive products we need to all…
Great exclusive products we need to all keep hmv going be a great loss of we didn't
November 23, 2025
Reply from hmv (UK) - Leeds
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Leeds
Hi Bart
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
No Blue Light or Student Discount, Apparently
Ordered an item in store as I like to use physical shops. The item was a pre-order costing about 85 quid. Despite asking at the time if they gave a student discount was told no, the person didn't think so. Then later I find out that student discount is available. It's the best part of a £10 difference in the price. Not happy 😕
September 1, 2025
Reply from hmv (UK) - Leeds
Hi there,
Thank you for taking the time to leave us a review. We are sorry to hear this and apologise for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Varied choices of exclusive vinyl
Varied choices of exclusive vinyl, excellent service and fast delivery.
Highly recommended.
November 18, 2025
Reply from hmv (UK) - Leeds
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really good
November 5, 2025
Reply from hmv (UK) - Leeds
Hello Julie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Had one delivered that was damaged
Had one delivered that was damaged, went to the store they arranged a new one and sorted it no problem, great customer service.
November 4, 2025
Reply from hmv (UK) - Leeds
Hi sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Leeds
Hi Avers
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always helpful
Friendly and helpful staff
Made it a pleasant expierence buying in the store
November 1, 2025
Reply from hmv (UK) - Leeds
Hi John
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Leeds store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Leeds
Hi Barbara
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
My order …
Not great customer service when ordering online did not get purchases at the same time for collection in store. Improvement needed
October 29, 2025
Reply from hmv (UK) - Leeds
Hi customer
Thank you for taking the time to leave us a review.
Please be advised that we don't always dispatch all items from an order together, in accordance with their availability in the warehouse or the type of packaging that they require. Apologies for any inconvenience caused.
Reply from hmv (UK) - Leeds
Hi Neil
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv, and we hope to see you again soon :-)
It come on time and was well packed up
October 27, 2025
Reply from hmv (UK) - Leeds
Hi steven
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
always a pleasure
had a great experience hmv always do me well and get me what i need from them always a pleasure.
October 14, 2025
Reply from hmv (UK) - Leeds
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Leeds
Hi MELVIN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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