Meet and greet with d10 was fantastic but unfortunately our CDs that where purchased didnt arrive in store and we are still waiting for them to be posted. We received an email the day before to say t... See more
Company replied
Location
Switch locationUNIT 3A, St Johns Shopping Centre, 2-3 South Mall, LS2 8LQ Leeds, GB
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See what reviewers are saying
Brilliant Customer service. A warm welcome, thorough knowledge of the store and its products, engaging conversation and a cheerful 'see you again soon'
Company replied
Amazing staff who are very knowledgeable about the films I like. Very friendly and always say hi John when I enter the store. Plus they'll tell me if something comes in that they think I'll like. Alwa... See more
Company replied
Ease of ordering process and collection. A relatively local store and ideal for collecting item in my own time, rather than missing a postal delivery (with no postal charge to pay). Item I received wa... See more
Company replied
Company details
About hmv (UK) - Leeds
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
UNIT 3A, St Johns Shopping Centre, 2-3 South Mall, LS2 8LQ, Leeds, United Kingdom
4.7
Excellent
397 reviews
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This company invites their customers to review, whether positive or negative
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Reply from hmv (UK) - Leeds
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Leeds
Hello paul
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Leeds
Hi Jason
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Leeds
Hi george
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order DVD in the shop
Easy to order DVD in the shop. Keeps you up to date how order is in progress via emails and awaiting to be collected in store. Excellent.
January 31, 2025
Reply from hmv (UK) - Leeds
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Pre order cd
Pre order a cd got a email saying no need to wait was sent 2 days early but got email next day to say could pick up but was 8pm at night so actually did not get till the actual day but got on the day was originally scheduled so happy no need for the email to say getting it early
January 29, 2025
Reply from hmv (UK) - Leeds
Hi Johann
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Leeds
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff are very helpful with advice…
The staff are very helpful with advice a very good help finding things you can’t find on the shelf there quick and efficient
January 19, 2025
Reply from hmv (UK) - Leeds
Hello Paula
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Leeds
Hello,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Leeds
Hi Julia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Leeds
Hi Ellisha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very welcoming in store atmosphere
Very welcoming in store atmosphere. Polite and efficient frontline staff. Swift delivery of requested item.
January 8, 2025
Reply from hmv (UK) - Leeds
Hi Marcus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Leeds
Thank you for your kind words about hmv Leeds Valerie, this is what makes us top dog at hmv!
Never Any Complaints
Always a pleasure shopping from HMV, great customer service both in store and online, and returns process is quick and easy.
November 11, 2024
Reply from hmv (UK) - Leeds
Hi Sophia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Leeds
Hi Clare
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service at the store
December 26, 2024
Reply from hmv (UK) - Leeds
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good experience in the Leeds store
Good experience in the Leeds store. I made an error on an online purchase and they let me exchange for the correct item with no issues. Very much appreciated as it was a gift, and also my error
December 18, 2024
Reply from hmv (UK) - Leeds
Hi Kieren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order came promptly.
Order came promptly.
Service in store was efficient and friendly. Staff had good knowledge of products.
December 21, 2024
Reply from hmv (UK) - Leeds
Hi Becky
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Leeds
Hi ollie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Leeds
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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