Great help from a rather cool assistant in the Manchester Arndale store who helped process an online order with an HMV voucher. Delivery was prompt and really well packaged. Faultless.
Company replied
Location
Switch locationUnit 92, Manchester, Arndale Shopping Centre, M4 2HU Manchester, GB
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See what reviewers are saying
We visited your store in Manchester arndale for a meet up with the artist Cavetown. It was well organized and a good event, My daughter has autism and was a bit worried about what to expect, but she... See more
Company replied
It is refreshing to go into an HMV these days and actually feel it's a pleasure to shop in. I switched to online mostly a few years back, but even then, I was tempted to buy elsewhere. HMV feels now i... See more
Company replied
Unfortunately I couldn’t make the album launch at your Arndale Centre store on Monday. Instead I called in today(Tuesday) and the store staff had kept my signed album for me. In addition, I was abl... See more
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Company details
About hmv (UK) - Manchester Arndale
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 92, Manchester, Arndale Shopping Centre, M4 2HU, Manchester, United Kingdom
4.7
Excellent
546 reviews
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The Staff are very friendly and helpful…
The Staff are very friendly and helpful and the Store looked very organised.David is an exceptional member of Staff.
June 8, 2026
Reply from hmv (UK) - Manchester Arndale
Hello Margaret
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Manchester store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
HMV as I remembered again
It is refreshing to go into an HMV these days and actually feel it's a pleasure to shop in. I switched to online mostly a few years back, but even then, I was tempted to buy elsewhere. HMV feels now it has the passion back, and what makes it feel special for me is that it's more focused on its core products and less on filling it with tacky merch and plastic bobbleheads. I would happily buy new vinyls and films in store and it helps that HMV has exclusive products.
June 4, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Jonathan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great little gig @ HMV
Great little gig @ HMV. She was fab and the whole thing was well organised.
May 31, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really easy to get my cd then the Freya…
Really easy to get my cd then the Freya ridingslive and signing was fantastic abd the guy who took the pictures was brilliant he took really good pictures
I want to thank him especially
May 31, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Excellent service. Very friendly and welcoming. Quick and efficient, Terry gave us lots of help and information.
May 31, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Freya Ridings was just brilliant really…
Freya Ridings was just brilliant really enjoyed it, staff including security were really helpful.
May 31, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Mike
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Manchester Arndale
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy click and collect…
Quick and easy click and collect service. I went to the store to purchase but wasn’t available so had to order online
May 31, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Manchester Arndale
Hello Robert
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Attending the album signing to see the…
Attending the album signing to see the wonderful Michael Ball.
May 25, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Manchester Arndale
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely trip to see michael ball
Quick and efficient collecting my CD.
Very friendly and accommodating staff.
May 25, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Meeting Michael Ball for his Glow CD signing
I had pre ordered Michael Ball’s new album Glow with a CD signing wrist band. When I got to the store to pick up my CD I was served quickly. I explained I had requested a chair as personal circumstances meant standing in a queue would be difficult. This was sorted efficiently and I was able to wait for over 90 minutes comfortably for Michael to arrive. The whole event ran smoothly and meeting Michael was awesome. He took the time to listen to what I had to say and signed my CD as requested. Thank you to the staff at HMV-especially the chap who took the photos- they are great! Thank you!
May 26, 2026
Reply from hmv (UK) - Manchester Arndale
Hi JEN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV employees really friendly and…
HMV employees really friendly and helpful for the Michael Ball signing and CD collection.
May 25, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Katherine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I placed an order for a preorder DVD…
I placed an order for a preorder DVD that was due out on a later date. HMV delivered my order on the date of release. HMV also kept me informed with any details and when it was dispatched. This service with HMV is brilliant and far better than some other retailers who take your order then forget about you. Thanks HMV.
May 22, 2026
Reply from hmv (UK) - Manchester Arndale
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Manchester Arndale
Hi Owen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Manchester Arndale
Hi Sari
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All great
All great. Straightforward ordering process. Vinyl ready to collect in a few days and staff at hmv Manchester were great.
May 14, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Kay,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great value
It was there ready & waiting to pick it up.Straightforward & no hassle plus great staff
May 4, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Manchester Arndale
Hi Catriaen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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