I was told it was dispatched by HMV and to be sent out by Royal Mail 48h. Then Royal Mail tracking were waiting over 2 days to receive the item, all it said was they were expecting it, so why did the... See more
Company replied
Location
Switch locationUnit 92, Manchester, Arndale Shopping Centre, M4 2HU Manchester, GB
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See what reviewers are saying
Great help from a rather cool assistant in the Manchester Arndale store who helped process an online order with an HMV voucher. Delivery was prompt and really well packaged. Faultless.
Company replied
It is refreshing to go into an HMV these days and actually feel it's a pleasure to shop in. I switched to online mostly a few years back, but even then, I was tempted to buy elsewhere. HMV feels now i... See more
Company replied
I’ve got loads of records, but I wanted to buy new record player cause I haven’t had one for years looked on the website and some great bargains hundred pounds with speakers. It looks really stylish n... See more
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Company details
About hmv (UK) - Manchester Arndale
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 92, Manchester, Arndale Shopping Centre, M4 2HU, Manchester, United Kingdom
4.7
Excellent
547 reviews
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Staff were so helpful
February 22, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Debbie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I just really like vinyls
I just really like vinyls, spent a while looking at them also the staff were great.
February 23, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Nicholas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
DVD Order
Was able to order box set from shop and have it delivered via online to shop in a few days. Was also kept up to date with progress of orde
February 25, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Alan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Record signing
I haven’t arrived in store yet but was pleased to hear of the Michael Monroe record signing. It was easy to book and I have also just called to check the procedure and the lady was very helpful. It’s good to see people still want to meet the fans and that you can facilitate this.
February 23, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Denise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Artist meet and greet.
Easy to collect my CD then shown where to stand for JP Coopers mini set with his keyboard player Mike, an intimate atmosphere with less than 100 people there. Great muaic and a well organised meet and greet afterwards.
February 15, 2026
Reply from hmv (UK) - Manchester Arndale
Hi LH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
JO Cooper album launch. Unfortunately I couldn’t make the album…
Unfortunately I couldn’t make the album launch at your Arndale Centre store on Monday.
Instead I called in today(Tuesday) and the store staff had kept my signed album for me.
In addition, I was able to get an extra signed copy for my friend.
Excellent service from both staff members involved.
February 15, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Ken
Thank you for leaving a 4 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Service
February 11, 2026
Reply from hmv (UK) - Manchester Arndale
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Manchester Arndale
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv rocks
I will always buy and order from hmv . Always on time with deliveries and have it in stock .
January 23, 2026
Reply from hmv (UK) - Manchester Arndale
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
amazing customer service and really…
amazing customer service and really quick to click and collect
February 2, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Ellie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Manchester Arndale
Hello Maddison,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Jimmy was very helpful and friendly
January 30, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Jean,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Damned signing
Great experience well organised with friendly helpful staff
Great to meet the band and get the album signed all very friendly and approachable
January 25, 2026
Reply from hmv (UK) - Manchester Arndale
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Manchester Arndale
Hi Robert,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and the signing session…
Great service and the signing session was so well organised
January 25, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Richard,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Manchester Arndale
Hi Frederick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Manchester Arndale
Hello Roy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Manchester Arndale
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well organised event
Well organised instore performance &
signing from Cavetown. Good view of Robin on stage, sounded good & the signing went smoothly & efficiently.
January 19, 2026
Reply from hmv (UK) - Manchester Arndale
Hi Garry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy Days
Very pleased! I ordered the Fallout Nuka Cola giant bottle cap and it’s fab! The item had been damaged during shipping and before it even arrived in store to collect, I received an email to apologise for the inconvenience and explaining how they were sending it back to get a new one sent to store. I really appreciated the communication and the fact that they noticed an issue with the item before I received it and wanted to rectify it before a customer complaint came through. Massive thumbs up!
January 20, 2026
Reply from hmv (UK) - Manchester Arndale
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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