I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... See more
Company replied
Location
Switch location86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Advance order placed online Great communications and notification when item was at the store Picked up from store same day, iten was in pristine condition Will use again
Company replied
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... See more
Company replied
I collected a new Hawkwind vinyl from the shop in Milton Keynes. One of the records had a shocking amount of cosmetic damage. I took it back to the shop. I told them I was visiting Reading later that... See more
Company replied
Company details
About hmv (UK) - Milton Keynes
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, United Kingdom
4.8
Excellent
248 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from hmv (UK) - Milton Keynes
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great customer service
Informative staff, gave great customer service
Ordered to collect in-store
October 29, 2023
Reply from hmv (UK) - Milton Keynes
Hi Davina
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I was able to find all the dvds I was…
I was able to find all the dvds I was looking for online, the payment process was straightforward. All the items well delivered on time, thank you for the excellent service.
October 28, 2023
Reply from hmv (UK) - Milton Keynes
Hi Mr Dezylva
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff were very pleasant and said…
The staff were very pleasant and said they hoped i would enjoy listening to my purchase
October 28, 2023
Reply from hmv (UK) - Milton Keynes
Hello Nick.
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very Good quality
Very Good quality, excellent price and quick delivery for collection from store.
October 27, 2023
Reply from hmv (UK) - Milton Keynes
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lots of choices at hmv
Enjoy looking through hmv especially vinyl records staff friendly and helpful
October 26, 2023
Reply from hmv (UK) - Milton Keynes
Hi Mr Newland
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Chance to experie nce live music at…
Chance to experience live music at times at 73 can àppreciate new artists.the heart they have and hope.curtious and informative staff help when thin.. .gs are delayed.
October 24, 2023
Reply from hmv (UK) - Milton Keynes
Hi Angela
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service.
October 27, 2023
Reply from hmv (UK) - Milton Keynes
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service
Excellent customer service, in HMV Milton Keynes store.
Found my dvd and ordered it for me. Arrived within 48 hours, and kept me informed as to when I could collect it.
October 24, 2023
Reply from hmv (UK) - Milton Keynes
Hi Angie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Rolling stones
It was easy to order from your friendly and efficient staff at hmv milton keynes
October 24, 2023
Reply from hmv (UK) - Milton Keynes
Hi Camille
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery.
October 22, 2023
Reply from hmv (UK) - Milton Keynes
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Sue
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service inside mk store
September 25, 2023
Reply from hmv (UK) - Milton Keynes
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Exceptional service
The Shop Assistant was very helpful in locating on line two DVDs that were not available in store. Delivery was received within two working days and I was informed by email each step of the deliveery. I was very impressed with the service.
September 17, 2023
Reply from hmv (UK) - Milton Keynes
Hi Morag
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant service as always!
Always fantastic service from Hmv both online and instore.
Products arrive well packaged, in good condition and you never have to wait long for your delivery
And I prefer to do click and collect as I enjoy to have a look around the store.
The team at Mk Hmv are always so lovely and helpful, they clearly enjoy what they do and have a passion for physical media!
August 24, 2023
Reply from hmv (UK) - Milton Keynes
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The dvds were purchased quickly.
August 10, 2023
Reply from hmv (UK) - Milton Keynes
Hello Victor
Thanks for taking the time to leave us a 4-star review!
We hope to earn that last star from you soon ;-)
Brilliant for gifts, easy C&C
I did click and collect, easy to do and friendly staff in Milton Keynes. They lways have original gift ideas
August 7, 2023
Reply from hmv (UK) - Milton Keynes
Hi Deanna
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really helpful staff at the MK Store…
Really helpful staff at the MK Store and online. thanks
August 5, 2023
Reply from hmv (UK) - Milton Keynes
Hello Mary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Happy customer
The helpfulness of staff when I asked for information regarding the DVD that I was looking for. The easy and efficient way that I was able to order my DVD and the very prompt delivery to the store. The collection process was very straightforward.
August 1, 2023
Reply from hmv (UK) - Milton Keynes
Hello Elaine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.