I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... See more
Company replied
Location
Switch location86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
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See what reviewers are saying
Advance order placed online Great communications and notification when item was at the store Picked up from store same day, iten was in pristine condition Will use again
Company replied
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... See more
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I collected a new Hawkwind vinyl from the shop in Milton Keynes. One of the records had a shocking amount of cosmetic damage. I took it back to the shop. I told them I was visiting Reading later that... See more
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Company details
About hmv (UK) - Milton Keynes
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, United Kingdom
4.8
Excellent
248 reviews
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Great service!!!
Staff are always helpful and go out of their way to help you find what you are looking for. And in this case they didn't have what I wanted but helped me order online with free delivery to my home and it came within a couple of days.
December 12, 2024
Reply from hmv (UK) - Milton Keynes
Hi Kerry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Site was easy to use and notifications…
Site was easy to use and notifications given on progress of order. Collection was simple.
December 9, 2024
Reply from hmv (UK) - Milton Keynes
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I actually ordered the wrong dvd so I…
I actually ordered the wrong dvd so I went to the hmv shop and they exchanged it for me . Great service with no problems .
December 10, 2024
Reply from hmv (UK) - Milton Keynes
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful service.
December 10, 2024
Reply from hmv (UK) - Milton Keynes
Hi Bev
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV gift card
Went to collect a HMV card for Christmas gift. Assistant needed supervisor help on till to process the gift card. Didn't have a card or envelope in stock to enclose the gift so just had to take as is. The assistant tried her best and made a big fuss of my assistance dog while I waited.
November 1, 2024
Reply from hmv (UK) - Milton Keynes
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Ms Atkinson
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Customer Service
Great experience and customer service when the item is wanted wasn't in store, cashier ordered in for me and was very helpful.
November 30, 2024
Reply from hmv (UK) - Milton Keynes
Hi Deanna
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Eqsy to use and tje stuff arrived quick
November 29, 2024
Reply from hmv (UK) - Milton Keynes
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good customer service the item i…
Very good customer service the item i wanted they looked it up to check it was in stock then place the order for me and to have it delivered at home
November 27, 2024
Reply from hmv (UK) - Milton Keynes
Hi Rhonda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick and knowledgeable response to…
Quick and knowledgeable response to two( l think orders) Horace Silver who l have discovered by accident!! and The Allman Brothers back catalogue
November 26, 2024
Reply from hmv (UK) - Milton Keynes
Hi Barry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Paula
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Milton Keynes
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Amy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
People are willing to help you and are…
People are willing to help you and are very welcoming
November 19, 2024
Reply from hmv (UK) - Milton Keynes
Hi Terry,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent Service
The staff were very polite when I ordered my DVD of 100% Wolf and were just as polite when I picked it up on Monday.
The DVD arrived and was available very quickly to the shop I purchased it from and I was kept well informed, the DVD also arrived in immaculate condition.
I am very happy with my purchase and I highly recommend buying from HMV
November 19, 2024
Reply from hmv (UK) - Milton Keynes
Hi Sarah,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered 3 dvds and the delivery was…
I ordered 3 dvds and the delivery was quick and the box it came in was brilliant packed
November 13, 2024
Reply from hmv (UK) - Milton Keynes
Hi Marian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Geoffrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I liked the idea of the member of staff…
I liked the idea of the member of staff looked on the computer and told me when the album was going to be released, and asked if I wanted to order it now and if I did they could take payment now and I would get up to date notification on when it will be released and when it will arrive in store for collection.
October 29, 2024
Reply from hmv (UK) - Milton Keynes
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent, Friendly Service.
The assistant was friendly and took time to help me wiith my query.
October 17, 2024
Reply from hmv (UK) - Milton Keynes
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service.
The person who served me was happy to
help, pleasant, efficient and that is very
unusual these days. The CD I ordered instore arrived on time in perfect condition. Very pleased.
October 5, 2024
Reply from hmv (UK) - Milton Keynes
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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