Website easy to use. Item delivered to shop quickly for collection Staff in shop friendly and efficient
Company replied
Location
Switch locationUnit 39, Queensgate Shopping Centre, PE1 1NH Peterborough, GB
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See what reviewers are saying
Quick delivery of the purchase, helpful and friendly staff when collected it, be shopping again!
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Amazing customer service, was taken around the store trying to find a vinyl but it wasn’t anywhere and so I ordered it in store! Even though my dispatch was delayed they kept me informed and updated w... See more
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I ordered and paid for a DVD on line and collected it at my new local HMV shop in Queensgate Peterborough - easy transaction - prompt and polite service from the chap at the counter. Great to have... See more
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Company details
About hmv (UK) - Peterborough
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 39, Queensgate Shopping Centre, PE1 1NH, Peterborough, United Kingdom
4.7
Excellent
34 reviews
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Excellent customer service
Staff member was extremely helpful when I couldn't find what I wanted. The shop was clean, tidy and well laid out, will definitely be back!
December 27, 2025
Reply from hmv (UK) - Peterborough
Hi Philippa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My order was made and the Vera box set…
My order was made and the Vera box set was received back at the shop in Queensgate, Peterborough within 4days.
December 9, 2025
Reply from hmv (UK) - Peterborough
Hi Lynne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great to have HMV shop back in Peterborough
I ordered and paid for a DVD on line and collected it at my new local HMV shop in Queensgate Peterborough - easy transaction - prompt and polite service from the chap at the counter.
Great to have HMV back in Peterborough - good luck for the future.
December 14, 2025
Reply from hmv (UK) - Peterborough
Hi Rod
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered when it was supposed to be…
Delivered when it was supposed to be have t watched it yet as its a amas present
December 14, 2025
Reply from hmv (UK) - Peterborough
Hello JENNIFER
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Peterborough
Hi Irene
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very friendly andobliging young man…
Very friendly andobliging young man helped me out
December 8, 2025
Reply from hmv (UK) - Peterborough
Hi Robert Tylee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I really missed HMV when it left…
I really missed HMV when it left Queensgate and now that its back, I'm thrilled to bits. The place is great and the staff members whom i have spoke with are lovely, helpful and polite.
December 5, 2025
Reply from hmv (UK) - Peterborough
Hi Clare
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our new Peterborough store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff are incredibly helpful and kind
Staff are incredibly helpful and kind, eager to help with concerns and ensuring you found what you were looking for.
November 25, 2025
Reply from hmv (UK) - Peterborough
Hi Hannah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Peterborough
Hi Janette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV😁
The shop assistant was so helpful in finding the blue ray dvd that I wanted for christmas present thank you so much
So glad that HMV are back in town
November 29, 2025
Reply from hmv (UK) - Peterborough
Hi paul
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our new Peterborough store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Madness Hit Parade
Delivered on release date so happy excellent service
Happy to see you back in Peterborough
November 26, 2025
Reply from hmv (UK) - Peterborough
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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