I ordered an LP for my daughter’s birthday and it was in stock and would be delivered the next day of ordering. Revived an email a few days later to say that you are have problems with deliveries and... See more
Company replied
Location
Switch location112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
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See what reviewers are saying
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... See more
Company replied
The service was good,staff really good and helpful found what we was looking for on line and ordered to be delivered no hassle. delivery service was good and on time didn't have long to wait for the i... See more
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Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... See more
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Company details
About hmv (UK) - Preston
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, United Kingdom
4.8
Excellent
161 reviews
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Always a great service and a friendly…
Always a great service and a friendly welcome from staff
April 16, 2026
Reply from hmv (UK) - Preston
Hi JAMES
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service x 2 days for a dvd from…
Great service x 2 days for a dvd from my younger years to arrive x
April 8, 2026
Reply from hmv (UK) - Preston
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Preston
Hi Mr Moss,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I keep shopping at hmv because I want…
I keep shopping at hmv because I want to grow my vinyl collection and they have done a great job at stocking the vinyls I want and the staff are always willing to help me find what I need if I get stuck or can find the vinyl I would like and they always know where it is and where to find it
April 5, 2026
Reply from hmv (UK) - Preston
Hello Oakley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Lovely staff
Lovely staff, nothing is too much trouble, thank you 😊 love shopping at hmv
March 29, 2026
Reply from hmv (UK) - Preston
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent
Excellent customer service. Album was in great condition when I collected it
March 26, 2026
Reply from hmv (UK) - Preston
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service was good,staff really good…
The service was good,staff really good and helpful found what we was looking for on line and ordered to be delivered no hassle. delivery service was good and on time didn't have long to wait for the item to be delivered
March 23, 2026
Reply from hmv (UK) - Preston
Hi KATHLEEN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Preston
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered an LP for my daughter’s…
I ordered an LP for my daughter’s birthday and it was in stock and would be delivered the next day of ordering. Revived an email a few days later to say that you are have problems with deliveries and will arrive later. Five days and emails later received email with a delivery date. Parcel arrived a week after her birthday.
March 20, 2026
Reply from hmv (UK) - Preston
Hi Customer
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Always a good experience shopping at…
Always a good experience shopping at HMV Preston. Staff are helpful and knowledgeable.
March 18, 2026
Reply from hmv (UK) - Preston
Hi Brad
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Preston
Hi Jacy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was very happy with everything hmv in…
I was very happy with everything hmv in preston did for me with my last order and I would recommend them to anyone that loves films and music
March 7, 2026
Reply from hmv (UK) - Preston
Hi Dawn,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They was a great help and fast delivery…
They was a great help and fast delivery got what iv been after for a few months
February 19, 2026
Reply from hmv (UK) - Preston
Hi Ms
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lad at Preston store helping us was…
Lad at Preston store helping us was great. Fantastic service in store. Fast delivery seamless transaction
October 26, 2025
Reply from hmv (UK) - Preston
Hi Mr
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Preston store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Preston
Hi Kelsie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
quick delivery and no problems at all!!
January 20, 2026
Reply from hmv (UK) - Preston
Hi alicia
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Quick delivery to store,
Quick delivery to store,
Friendly and efficient service in store too.
January 18, 2026
Reply from hmv (UK) - Preston
Hi Joanne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were and always have been…
The staff were and always have been wonderful at finding what I want for gifts I just give them my list. Otherwise I’d be there all day . One CD was out of stock but ordered and delivered within a couple of days. I can’t thank Preston branch enough
January 5, 2026
Reply from hmv (UK) - Preston
Hi Sheila
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The lady who served me was of great…
The lady who served me was of great help, when I explained i had seen a product at another store but not on the shelf. She happily searched for the product and arranged a direct delivery to my home.
January 1, 2026
Reply from hmv (UK) - Preston
Hi Richard,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Large selection of DVD's Blue Rays CD's…
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist high street retailer at competative prices.
November 28, 2025
Reply from hmv (UK) - Preston
Hi KEITH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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