Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and exper... See more
Company replied
Location
Switch location18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
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Absolutely fabulous , great choice if cds. Found the one I wanted, bargain price as found a lot selling double the amount, friendly staff a Redditch shop.collected and now in car ,playing full blast ,... See more
Company replied
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... See more
Company replied
Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... See more
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Company details
About hmv (UK) - Redditch
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, United Kingdom
4.8
Excellent
161 reviews
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Reply from hmv (UK) - Redditch
Hi Rob
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Redditch
Hi Sally,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always at HMV Redditch
Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and expert at their jobs - This is a great store and visit very often up to 3 times a week
April 15, 2026
Reply from hmv (UK) - Redditch
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Brilliant as usual staff very helpful, knowledgeable and know there jobs well
April 14, 2026
Reply from hmv (UK) - Redditch
Hi Stephen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Redditch
Hi IAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV always excel with their customer…
HMV always excel with their customer service. I continually purchase items from this store.
March 18, 2026
Reply from hmv (UK) - Redditch
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Absolutely fabulous
Absolutely fabulous , great choice if cds. Found the one I wanted, bargain price as found a lot selling double the amount, friendly staff a Redditch shop.collected and now in car ,playing full blast , thank you very much.
March 14, 2026
Reply from hmv (UK) - Redditch
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Redditch
Hello Mike,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
LP pick up
Collected items fine
Customer service guy a bit abrupt
You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts.
I didnt want a gift tite bag a box to put them in woukd of been better.
February 7, 2026
Reply from hmv (UK) - Redditch
Hi Julie
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The staff were very helpful ordered the…
The staff were very helpful ordered the DVD'S we wanted. They were delivered next day. Great service.
January 23, 2026
Reply from hmv (UK) - Redditch
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sales assistant showed me a different…
Sales assistant showed me a different option for the T-shirt I wanted. Soon arrived by post
January 19, 2026
Reply from hmv (UK) - Redditch
Hi Joanna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brought a record player for my daughter…
Brought a record player for my daughter and she absolutely loves it. It's stylish and sounds great.
January 12, 2026
Reply from hmv (UK) - Redditch
Hi Lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Did not have what i wanted in store, so ordered it for me and phoned when ready to pick up. Excellent service.
December 30, 2025
Reply from hmv (UK) - Redditch
Hello Wendy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brilliant website and great value
Brilliant website and great value, fast delivery 100%
September 29, 2025
Reply from hmv (UK) - Redditch
Hi Amy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Over the year (2025) I have goten A lot…
Over the year (2025) I have goten A lot of Blu-Ray's and Album's. The shop I go to has be A big help to me.
December 25, 2025
Reply from hmv (UK) - Redditch
Hi George
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Redditch store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service HMV
Quick and easy ordering and collection was easy. Great service HMV
December 22, 2025
Reply from hmv (UK) - Redditch
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service item arrived on time.
December 14, 2025
Reply from hmv (UK) - Redditch
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pleasant and helpful staff
Pleasant and helpful staff. Dealt with my visit efficiently and professionally
December 15, 2025
Reply from hmv (UK) - Redditch
Hi mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Took a few days from placing order
Took a few days from placing order. Specially for click and collect. Young lady who served me was lovely though in Redditch store. Products in really sturdy cardboard so vinyls were well protected.
December 4, 2025
Reply from hmv (UK) - Redditch
Hi Caron
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Redditch store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Good quality ordered and delivered…
Good quality ordered and delivered quickly. Customer service very good.
December 3, 2025
Reply from hmv (UK) - Redditch
Hi C Grosvenor,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Michelle
Customer Service Team
hmv.com
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