Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and exper... See more
Company replied
Location
Switch location18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
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See what reviewers are saying
Absolutely fabulous , great choice if cds. Found the one I wanted, bargain price as found a lot selling double the amount, friendly staff a Redditch shop.collected and now in car ,playing full blast ,... See more
Company replied
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... See more
Company replied
Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... See more
Company replied
Company details
About hmv (UK) - Redditch
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, United Kingdom
4.8
Excellent
161 reviews
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Was kept informed when the items…
Was kept informed when the items ordered were dispatched and when they could be collected, staff at store were helpful and friendly, gave used this service before and no doubt will again
February 17, 2024
Reply from hmv (UK) - Redditch
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Redditch
Hi Yvette,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Redditch
Hi Liese
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I have paid two visits recently to the…
I have paid two visits recently to the Redditch Store. On both occasions, the staff members who served me were polite and helpful, and on the second occasion I was able to order the two CD's which were not in stock. These arrived in the post without undue delay.
January 14, 2024
Reply from hmv (UK) - Redditch
Hi Nicholas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
it was quick and no hassle
January 2, 2024
Reply from hmv (UK) - Redditch
Hi Laurence
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Customer Service
Staff member who helped me gave excellent Customer Service and nothing was to much trouble. I achieved my present objectives and also some good advice on the product I had bought. Well done .
December 24, 2023
Reply from hmv (UK) - Redditch
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful with product exchange.
December 27, 2023
Reply from hmv (UK) - Redditch
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Redditch
Hi Ellie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service
December 22, 2023
Reply from hmv (UK) - Redditch
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Blue ray click and collect arrived in…
Blue ray click and collect arrived in store within a few days of ordering, and was a very good price for a duel format set.
December 23, 2023
Reply from hmv (UK) - Redditch
Hi J
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Redditch
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My purchase
Hmv always kept me inform about my records I ordered and kept me informed when it was out for delivery. I was very pleased with my purchase. Delivered with car from the post office too. So thank you
December 11, 2023
Reply from hmv (UK) - Redditch
Hi Thomas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The Gilded Age DVD Quick friendly service by friendly efficient staff.
Quick service in a useful store in my home town.
Thank you HMV
December 12, 2023
Reply from hmv (UK) - Redditch
Hi Nesta
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really quick delivery
December 9, 2023
Reply from hmv (UK) - Redditch
Hi Yvonne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order
Easy to order, kept up to date on order progress and collection from local store easy. Great service!
November 26, 2023
Reply from hmv (UK) - Redditch
Hi Richard,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love the guys you have in Redditch…
Love the guys you have in Redditch store. Very helpful, approachable and knowledgeable. Love going in there.
Thanks guys.
November 15, 2023
Reply from hmv (UK) - Redditch
Hi Susan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Redditch
Hello Linda
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Getting my Beatles CD…
Friendly smiling chatty young man..picked up my new Beatles cd...fantastic... Excellent customer service
November 8, 2023
Reply from hmv (UK) - Redditch
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV at Redditch is Great!
The guys at the HMV Redditch store are always so friendly and go out of their way to be helpful and informative.
Brilliant service!
November 4, 2023
Reply from hmv (UK) - Redditch
Hi Kunzelkid
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Redditch
Hi Anita
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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