Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pl... See more
Company replied
Location
Switch location18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
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See what reviewers are saying
Staff member was really knowledgable and very good at supporting an autistic lad who was after a specific title. The DVD arrived as stated and was waiting for us when we arrived. Great efficient servi... See more
Company replied
I'm always in hmv redditch, the staff know who I am ,good idea in what interests me. I enjoy the chat and helpful service which invariably leads toi me purchasing dvds or cds
Company replied
Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and exper... See more
Company replied
Company details
About hmv (UK) - Redditch
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, United Kingdom
4.7
Excellent
171 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Helpful staff
Helpful staff, order was processed promptly,
and was kept in formed of delivery.
May 9, 2024
Reply from hmv (UK) - Redditch
Hi Douglas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great to have a physical shop in the…
Great to have a physical shop in the Redditch town centre to be able to browse and take home Vinyls . Price can be a bit high sometimes. Be nice to have a loyalty card again
May 7, 2024
Reply from hmv (UK) - Redditch
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Redditch
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Redditch
Hi stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order online and collect at shop
March 20, 2024
Reply from hmv (UK) - Redditch
Hi Richard,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Redditch
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
it was absolutely perfect
February 29, 2024
Reply from hmv (UK) - Redditch
Hi Emily
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and service with a smile
Easy to order in store and when record player arrived in store received a text to collect. Arrived at store and item by counter ready for me to take away. Good straightforward service with a smile from the Redditch HMV store staff.
February 22, 2024
Reply from hmv (UK) - Redditch
Hi phillip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was kept informed when the items…
Was kept informed when the items ordered were dispatched and when they could be collected, staff at store were helpful and friendly, gave used this service before and no doubt will again
February 17, 2024
Reply from hmv (UK) - Redditch
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Redditch
Hi Yvette,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Redditch
Hi Liese
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I have paid two visits recently to the…
I have paid two visits recently to the Redditch Store. On both occasions, the staff members who served me were polite and helpful, and on the second occasion I was able to order the two CD's which were not in stock. These arrived in the post without undue delay.
January 14, 2024
Reply from hmv (UK) - Redditch
Hi Nicholas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
it was quick and no hassle
January 2, 2024
Reply from hmv (UK) - Redditch
Hi Laurence
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Customer Service
Staff member who helped me gave excellent Customer Service and nothing was to much trouble. I achieved my present objectives and also some good advice on the product I had bought. Well done .
December 24, 2023
Reply from hmv (UK) - Redditch
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful with product exchange.
December 27, 2023
Reply from hmv (UK) - Redditch
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Redditch
Hi Ellie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service
December 22, 2023
Reply from hmv (UK) - Redditch
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Blue ray click and collect arrived in…
Blue ray click and collect arrived in store within a few days of ordering, and was a very good price for a duel format set.
December 23, 2023
Reply from hmv (UK) - Redditch
Hi J
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Redditch
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My purchase
Hmv always kept me inform about my records I ordered and kept me informed when it was out for delivery. I was very pleased with my purchase. Delivered with car from the post office too. So thank you
December 11, 2023
Reply from hmv (UK) - Redditch
Hi Thomas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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