In store ordering was fast and easy and efficient. Order arrived within a few days ready for in-store collection. Fast pick-up and order was securely packaged.
Company replied
Location
Switch location14-18 High Street, S1 2GE Sheffield, GB
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See what reviewers are saying
I've been shopping at HMV since I was a kid, now I'm 53 lol 😂 HMV always delivers - a great range of products, super value for money! Items shipped and delivered on time and in perfect condition, sup... See more
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The Female member of staff in the store High Street Sheffield was efficient and handled the sale professionally, I was disappointedthat the C.D i wanted was not in stock, therefore I had to pay for... See more
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HMV is my favourite shop, not just because of the wealth of physical media but because of the sales staff also, including the manager Andy, and the Assistant Managers. I love going down their and spe... See more
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Company details
About hmv (UK) - Sheffield High Street
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
14-18 High Street, S1 2GE, Sheffield, United Kingdom
4.8
Excellent
319 reviews
Asks customers to review
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Good friendly staff
Good quality products , friendly staff , good range of blu rays cds dvds
July 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from hmv (UK) - Sheffield High Street
Hi Jordan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In store ordering was fast and easy and…
In store ordering was fast and easy and efficient. Order arrived within a few days ready for in-store collection. Fast pick-up and order was securely packaged.
June 29, 2026
Reply from hmv (UK) - Sheffield High Street
Hi Satisfied
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always helpful colleagues
Always helpful colleagues, I have never had a bad experience 😀
June 24, 2026
Reply from hmv (UK) - Sheffield High Street
Hi Julie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very good service thank you 😊
Went to Sheffield High Street staff nice and serviced very quietly, order came on time.
June 6, 2026
Reply from hmv (UK) - Sheffield High Street
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I like shopping at HMV in High Street…
I like shopping at HMV in High Street Sheffield and the staff are very helpful.
May 30, 2026
Reply from hmv (UK) - Sheffield High Street
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
June 1, 2026
Reply from hmv (UK) - Sheffield High Street
Hi Lynda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Sheffield High Street
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Sheffield High Street
Hi Tracey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Sheffield High Street
Hi Chimi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Sheffield High Street
Hi Daniel,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sheffield High Street HMV.
Sheffield High Street HMV.
Great staff, very good selection of Reggae and Jazz.
It's a shame your shop in Meadowhall doesn't follow the same high standards.
May 1, 2026
Reply from hmv (UK) - Sheffield High Street
Hi Rob,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered two dvd’s to be delivered
I ordered two dvd’s to be delivered, and both had the insert to keep the dvd in place and the outer edge broken. No proper protection was used in the box to be delivered and probably was the reason it was damaged.
May 2, 2026
Reply from hmv (UK) - Sheffield High Street
Hi Courteney
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Reply from hmv (UK) - Sheffield High Street
Hi Scott,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Sheffield High Street
Hi Elio
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very polite and helpful always a good…
Very polite and helpful always a good experience in shop
April 23, 2026
Reply from hmv (UK) - Sheffield High Street
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great selection of items in store with…
Great selection of items in store with some really good deals, but also the ability to access the whole online catalogue with free delivery to store. The staff are friendly and knowledgeable so it is a good experience all round.
April 10, 2026
Reply from hmv (UK) - Sheffield High Street
Hi Luke
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
With the best of intentions you ordered…
With the best of intentions you ordered me the wrong film with an identical title, but different director. Still, the film was interesting. The film I wanted was Exquisite Corpse directed by Kevin Jackson, not Lucia Vasallo.
April 13, 2026
Reply from hmv (UK) - Sheffield High Street
Hi David
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Repeatedly excellent experiences from this branch
As a regular user of this branch for online and in store orders, the staff provide a fantastic, prompt service. This was especially true recently when I was in collecting a parcel and two members of the public were causing a disturbance at the front desk. Staff are always friendly and professional and should be commended.
April 2, 2026
Reply from hmv (UK) - Sheffield High Street
Hi Ryan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly, helpful and knowledgeable staff
Friendly, helpful and knowledgeable staff. Really wide selection of media
April 4, 2026
Reply from hmv (UK) - Sheffield High Street
Hi Guest
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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