hmv (UK) - Sheffield High Street Reviews 310

TrustScore 4.5 out of 5

4.7

14-18 High Street, S1 2GE Sheffield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sheffield High Street HMV. Great staff, very good selection of Reggae and Jazz. It's a shame your shop in Meadowhall doesn't follow the same high standards.

Company replied

Rated 5 out of 5 stars

I've been shopping at HMV since I was a kid, now I'm 53 lol 😂 HMV always delivers - a great range of products, super value for money! Items shipped and delivered on time and in perfect condition, sup... See more

Company replied

Rated 5 out of 5 stars

The Female member of staff in the store High Street Sheffield was efficient and handled the sale professionally, I was disappointedthat the C.D i wanted was not in stock, therefore I had to pay for... See more

Company replied

Rated 5 out of 5 stars

As a regular user of this branch for online and in store orders, the staff provide a fantastic, prompt service. This was especially true recently when I was in collecting a parcel and two members of t... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Sheffield High Street

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 14-18 High Street, S1 2GE, Sheffield, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

310 reviews

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Rated 5 out of 5 stars

Excellent service items arrived well…

Excellent service items arrived well packaged 😁

May 12, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Daniel, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Sheffield High Street HMV.

Sheffield High Street HMV.
Great staff, very good selection of Reggae and Jazz.
It's a shame your shop in Meadowhall doesn't follow the same high standards.

May 1, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Rob, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 1 out of 5 stars

I ordered two dvd’s to be delivered

I ordered two dvd’s to be delivered, and both had the insert to keep the dvd in place and the outer edge broken. No proper protection was used in the box to be delivered and probably was the reason it was damaged.

May 2, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Courteney

Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.

Rated 5 out of 5 stars

Good service

Good service. Came on time. Perfect copy

April 24, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Scott, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service

Great service, warm and friendly

April 26, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Elio

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very polite and helpful always a good…

Very polite and helpful always a good experience in shop

April 23, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Kevin

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great selection of items in store with…

Great selection of items in store with some really good deals, but also the ability to access the whole online catalogue with free delivery to store. The staff are friendly and knowledgeable so it is a good experience all round.

April 10, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Luke

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 3 out of 5 stars

With the best of intentions you ordered…

With the best of intentions you ordered me the wrong film with an identical title, but different director. Still, the film was interesting. The film I wanted was Exquisite Corpse directed by Kevin Jackson, not Lucia Vasallo.

April 13, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi David

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Rated 5 out of 5 stars

Repeatedly excellent experiences from this branch

As a regular user of this branch for online and in store orders, the staff provide a fantastic, prompt service. This was especially true recently when I was in collecting a parcel and two members of the public were causing a disturbance at the front desk. Staff are always friendly and professional and should be commended.

April 2, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Ryan

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Always met with friendly ladies and…

Always met with friendly ladies and gentlemen who work there, very helpful and nothing is too much trouble, you don't always get that in some shops.

April 2, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Julie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Friendly, helpful and knowledgeable staff

Friendly, helpful and knowledgeable staff. Really wide selection of media

April 4, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Guest

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Great experience

I showed the assistant my confirmation email and she got my order out straight away. She was friendly and efficient.
A great all round experience

April 3, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hello Christine

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Seamless experience

Using the pick and collect option was really convenient & cost effective. All you have to do is place an order online and then sit back. HMV will reach out to you with timely updates and pick up notice. It was a good experience for me.

March 27, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Friendly staff

Easy to order on line and collect

March 25, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Elizabeth

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Delivery time.

The Female member of staff in the store High Street Sheffield was efficient and handled the sale professionally, I was disappointedthat the C.D i wanted was not in stock, therefore I had to pay for Postage delivery.
My dissatisfaction was that the £2.99 delivery charge i had to pay, didn't get me quick delivery it was 4 days before I received my C.D. I believe I could have got quicker if not free despatch via a ebay supplier, though I don't know this for a fact.

March 20, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Mr

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

The order was prompt

The order was prompt, the service was good and communication was very good.

March 18, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi LEE

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Helpful staff

March 14, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Susan

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 1 out of 5 stars

my last order is over a week late no…

my last order is over a week late no explanation as yet as email enquiries ar mon to friday 9 to 5 rubbish

March 15, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear you have not received your dispatched order, apologies for any disappointment caused. We can see you have been in touch and we have advised you.

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, and CD arrived at store promptly for collections. Online communications also good. Also pleasant to browse in a record shop rather than study a list.A plant experience at all stages of the process.

March 11, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Terence, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Sheffield HMV

Ordered an item in the shop and collected when available. Very good communication, very pleasant staff in the store.

March 8, 2026
hmv (UK) - Sheffield High Street logo

Reply from hmv (UK) - Sheffield High Street

Hi Michelle, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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