I always have great experiences at HMV Meadowhall. Staff are friendly welcoming and knowledgeable. I love the shop and products t itself but it makes a world of difference when staff are good and help... See more
Company replied
Location
Switch locationUnit 4, The Arcade, Meadowhall, S9 1EH Sheffield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went in store at Meadowhall and it brought back memories of 90s HMV so the in store experience was lovely. The item I wanted wasn't in stock but the store manager was really knowledgeable and helpful... See more
Company replied
The person supporting me in the shop could not have been more helpful and knowledgeable really nice to see.
Company replied
Purchased a vinyl on the website and delivered to store. Really easy system to use and the communication was great. The store in Meadowhall is brilliant, vinyl came well packaged. Really happy with th... See more
Company replied
Company details
About hmv (UK) - Sheffield Meadowhall
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 4, The Arcade, Meadowhall, S9 1EH, Sheffield, United Kingdom
4.7
Excellent
386 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The item we ordered and paid for in…
The item we ordered and paid for in store and was told would be delivered within a few days didnt arrive for a month. After 4 weeks of emails saying it was out of stock i cancelled it and then the next day it was dispatched.
November 12, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Shelley
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can look into this further.
Great customer service
Thanks guys, it's nice to get some good customer service these days. Dale on the shop floor was great in helping us choose which record player to purchase for our son. Joanne on the till was also very nice.
November 15, 2025
Unprompted review
Reply from hmv (UK) - Sheffield Meadowhall
Hi Oliver,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service!
First of all, I live outside the UK and I was amazed and just a little thrilled that I could get what I wanted delivered! 10/10 to HMV for that!
Secondly, the order was despatched within 24/48 hours, it was trackable and I was kept up to date at all stages. When it arrived, it was well-packed (something I was a lttle concerned about given it was a vinyl record) and delivered in perfect condition, or it looks like it is; as it's a Christmas present and sealed in polythen, I won't know until after then. Fingers crossed!
November 13, 2025
Reply from hmv (UK) - Sheffield Meadowhall
HI,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The CD I wanted wasn't instore
The CD I wanted wasn't instore, but the staff member was very engaging and helpful. He ordered it for me. It arrived in 2 days and I collected from the store, which was also straightforward.
November 5, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Julia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No issues.
I've never made a pickup purchase before but since I had no issues at all, I'm happy to say I've ordered something else to pickup.
September 21, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Jamie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
quick and efficient collection
quick and efficient collection, polite staff, faultless
October 29, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Phil,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly helpful staff
October 27, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi Sharron
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Sheffield Meadowhall
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivered on time great job
October 13, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hello Website
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered CD's and signing by Perrie…
Ordered CD's and signing by Perrie Edwards at Meadowhall Shopping Centre in Sheffield. When arrived very well organized and due to my son having special needs they prioritized their signings .
Very good and compassionate event.
September 28, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cd/album signing
The event was reasonably well organised, the merchandise and wrist bands available for collection a few days a before. On the day things seemed to run fairly smoothly. It was difficult as the shop was still open to customers whilst the event was on so there was some confusion. The stewards/security could have been a bit more helpful and approachable as customers coming into shop were often unaware there was an event so strayed into aisles reserved for queues and then were “ moved on”. A clearer division of space would have been better.
October 1, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Jane
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very helpful with our order
Very helpful with our order, made all so easy. Emailed when to expect delivery. Emailed when item in store for colkection
September 23, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hello Amanda,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Sheffield Meadowhall
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
5 Star Service
Friendly, Polite & Helpful member of Staff. Easy & Quick Service. Thank You.
September 11, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi PAUL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi Lou
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff
September 4, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Making cds and dvds available easy
August 23, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.