I always have great experiences at HMV Meadowhall. Staff are friendly welcoming and knowledgeable. I love the shop and products t itself but it makes a world of difference when staff are good and help... See more
Company replied
Location
Switch locationUnit 4, The Arcade, Meadowhall, S9 1EH Sheffield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went in store at Meadowhall and it brought back memories of 90s HMV so the in store experience was lovely. The item I wanted wasn't in stock but the store manager was really knowledgeable and helpful... See more
Company replied
The person supporting me in the shop could not have been more helpful and knowledgeable really nice to see.
Company replied
Purchased a vinyl on the website and delivered to store. Really easy system to use and the communication was great. The store in Meadowhall is brilliant, vinyl came well packaged. Really happy with th... See more
Company replied
Company details
About hmv (UK) - Sheffield Meadowhall
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 4, The Arcade, Meadowhall, S9 1EH, Sheffield, United Kingdom
4.7
Excellent
386 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy
Quick and easy. Only took a day to be delivered to store ready for me to pick up.
December 15, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service!
December 17, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi SD
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy ordering
Very easy to order in store plenty of emails to inform when ready to collect
December 15, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I knew what I wanted and it didn't take…
I knew what I wanted and it didn't take long to track it down on the HMV website. Then after ordering it the CD was delivered to my preferred HMV store within a few days and the email communication was spot on.
December 11, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi Dale
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Sheffield Meadowhall store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very good would use again
December 8, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Grace
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order was ok,but more could have been done.The order was good except for the…
The order was good except for the price,which was more expensive than other sellers and the time it took to arrive at the Meadowhall store. On top of this, I had to pay £4 for a decent bag to carry the items in,which I feel I should have been given for free after such an expensive order. Added to all of this I had to bring a passport to even collect my already paid for LPs?
December 10, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Phil
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time.
Have a great day and thank you for making us aware of your thoughts.
Reply from hmv (UK) - Sheffield Meadowhall
Thanks for the 5 stars Nicola!
The staff are very friendly
The staff were very friendly when I collected my daughters Christmas present that I'd ordered on line
December 6, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi donna
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Sheffield Meadowhall store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Ordered on line
Ordered on line, was informed when ready to collect, collected no problem
December 3, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi Denise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Prompt delivery
December 3, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Mrs Rice,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order / pre order service
Easy to order / pre order service and delivery excellent never had any problem. Would recommend.
December 1, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Ordered online for click & collect. All very smooth, no issues. Advised when was ready in store to collect. Staff in store all friendly, spoke to a couple of them at the till, very helpful and efficient.
November 19, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Jodie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Reply from hmv (UK) - Sheffield Meadowhall
Hi Jenth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
In store collection
Staff were friendly and efficient when I picked up my online order
November 25, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Ordered a cd in store
Ordered a cd in store, the lady was very helpful and efficient.I received the order within the week
November 24, 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Bev
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Reply from hmv (UK) - Sheffield Meadowhall
Hi Nick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.