Excellent service from Mark when ordering a CD to click and collect from store. Friendly and helpful. Speedy dispatch of order. Being able to collect my order from store soon after dispatch. Excell... See more
Company replied
Unit 4, The Arcade, Meadowhall, S9 1EH Sheffield, GB
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Excellent service from Mark when ordering a CD to click and collect from store. Friendly and helpful. Speedy dispatch of order. Being able to collect my order from store soon after dispatch. Excell... See more
Company replied
The DVDs arrived earlier than expected, which was a pleasant surprise and all the discs were in great condition. The cashier who served me was very friendly and helpful in finding what I was looking... See more
Company replied
Arrived when said and collected with no problem from friendly and helpful staff at Meadowhall, Sheffield, HMV store. Would recommend.
Company replied
Visited my local branch for a stock up on some physical media. The store was very clean & tidy & accessible to all area’s. No problem finding what I wanted the area ( 4K ) clearly marked & spli... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 4, The Arcade, Meadowhall, S9 1EH, Sheffield, United Kingdom
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Reply from hmv (UK) - Sheffield Meadowhall
All the staff at HMV at the Meadowhall shop are really helpful and go out of there way

Reply from hmv (UK) - Sheffield Meadowhall
Was able to place an order to collect at the store and not have it posted as i have had bad experiences with mail order records. Very friendly courteous store staff.

Reply from hmv (UK) - Sheffield Meadowhall
Quick and easy. Only took a day to be delivered to store ready for me to pick up.

Reply from hmv (UK) - Sheffield Meadowhall
Very easy to order in store plenty of emails to inform when ready to collect

Reply from hmv (UK) - Sheffield Meadowhall
I knew what I wanted and it didn't take long to track it down on the HMV website. Then after ordering it the CD was delivered to my preferred HMV store within a few days and the email communication was spot on.

Reply from hmv (UK) - Sheffield Meadowhall

Reply from hmv (UK) - Sheffield Meadowhall
The order was good except for the price,which was more expensive than other sellers and the time it took to arrive at the Meadowhall store. On top of this, I had to pay £4 for a decent bag to carry the items in,which I feel I should have been given for free after such an expensive order. Added to all of this I had to bring a passport to even collect my already paid for LPs?

Reply from hmv (UK) - Sheffield Meadowhall

Reply from hmv (UK) - Sheffield Meadowhall
The staff were very friendly when I collected my daughters Christmas present that I'd ordered on line

Reply from hmv (UK) - Sheffield Meadowhall
Ordered on line, was informed when ready to collect, collected no problem

Reply from hmv (UK) - Sheffield Meadowhall

Reply from hmv (UK) - Sheffield Meadowhall
Easy to order and easy to collect, what more do you need.

Reply from hmv (UK) - Sheffield Meadowhall

Reply from hmv (UK) - Sheffield Meadowhall
Easy to order / pre order service and delivery excellent never had any problem. Would recommend.

Reply from hmv (UK) - Sheffield Meadowhall
Ordered online for click & collect. All very smooth, no issues. Advised when was ready in store to collect. Staff in store all friendly, spoke to a couple of them at the till, very helpful and efficient.

Reply from hmv (UK) - Sheffield Meadowhall
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