hmv (UK) - Sheffield Meadowhall Reviews 

368
TrustScore 5 out of 5

4.8

Unit 4, The Arcade, Meadowhall, S9 1EH Sheffield, GB


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Rated 5 out of 5 stars

Excellent service from Mark when ordering a CD to click and collect from store. Friendly and helpful. Speedy dispatch of order. Being able to collect my order from store soon after dispatch. Excell... See more

Company replied

Rated 5 out of 5 stars

The DVDs arrived earlier than expected, which was a pleasant surprise and all the discs were in great condition. The cashier who served me was very friendly and helpful in finding what I was looking... See more

Company replied

Rated 5 out of 5 stars

Arrived when said and collected with no problem from friendly and helpful staff at Meadowhall, Sheffield, HMV store. Would recommend.

Company replied

Rated 5 out of 5 stars

Visited my local branch for a stock up on some physical media. The store was very clean & tidy & accessible to all area’s. No problem finding what I wanted the area ( 4K ) clearly marked & spli... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Sheffield Meadowhall

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit 4, The Arcade, Meadowhall, S9 1EH, Sheffield, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
3-star
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1-star

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4.8

All reviews

(368)

30,699 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service

December 25, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi MISS

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Good stuff quick delivery

December 25, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hello JayKB

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Excellent Staff

All the staff at HMV at the Meadowhall shop are really helpful and go out of there way

December 15, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi Les

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Sheffield Meadowhall store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Rated 5 out of 5 stars

Was able to place an order to collect…

Was able to place an order to collect at the store and not have it posted as i have had bad experiences with mail order records. Very friendly courteous store staff.

December 19, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi David

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Only took a day to be delivered to store ready for me to pick up.

December 15, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi sharon

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great customer service!

December 17, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi SD

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Easy ordering

Very easy to order in store plenty of emails to inform when ready to collect

December 15, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi Susan

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

I knew what I wanted and it didn't take…

I knew what I wanted and it didn't take long to track it down on the HMV website. Then after ordering it the CD was delivered to my preferred HMV store within a few days and the email communication was spot on.

December 11, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi Mike

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Fantastic

Staff were just fantastic and very helpful

December 14, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi Dale

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Sheffield Meadowhall store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Rated 5 out of 5 stars
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi Grace

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 4 out of 5 stars

Order was ok,but more could have been done.The order was good except for the…

The order was good except for the price,which was more expensive than other sellers and the time it took to arrive at the Meadowhall store. On top of this, I had to pay £4 for a decent bag to carry the items in,which I feel I should have been given for free after such an expensive order. Added to all of this I had to bring a passport to even collect my already paid for LPs?

December 10, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi Phil

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time.

Have a great day and thank you for making us aware of your thoughts.

Rated 5 out of 5 stars

Good communication

Good communication , fast postal service

November 4, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Thanks for the 5 stars Nicola!

Rated 5 out of 5 stars

The staff are very friendly

The staff were very friendly when I collected my daughters Christmas present that I'd ordered on line

December 6, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi donna

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Sheffield Meadowhall store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Rated 5 out of 5 stars

Ordered on line

Ordered on line, was informed when ready to collect, collected no problem

December 3, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi Linda

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Easy to do quick to arrive to store

Easy to do quick to arrive to store

December 4, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi Denise

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Easy to order and easy to collect

Easy to order and easy to collect, what more do you need.

December 4, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hello Watson

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Prompt delivery

December 3, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi Mrs Rice,

Thanks so much for leaving us a 5-star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Really quick and helpfull staff

Really quick and helpfull staff

December 1, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi Robert

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Easy to order / pre order service

Easy to order / pre order service and delivery excellent never had any problem. Would recommend.

December 1, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi Tracey

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great service

Ordered online for click & collect. All very smooth, no issues. Advised when was ready in store to collect. Staff in store all friendly, spoke to a couple of them at the till, very helpful and efficient.

November 19, 2025
hmv (UK) - Sheffield Meadowhall logo

Reply from hmv (UK) - Sheffield Meadowhall

Hi Jodie,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon

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