I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... See more
Company replied
134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
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I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... See more
Company replied
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... See more
Company replied
Skull Candy replacement It took a bit of time but thank you to Shay the manager for exchanging my expensive noise cancelling headphones. You went a above and beyond and I think the mixed messages ab... See more
Company replied
Beth was very helpful, friendly and nothing was too much trouble. My item wasn't in and it was for my nephew's birthday and she ensured that this would be delivered before his birthday.
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

134 - 146 High Street, SS1 1JX, Southend-on-Sea, United Kingdom
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Went in to exchange some vinyl we bought online and the lady was very helpful and explained how we could do it 😬

Reply from hmv (UK) - Southend
Item in perfect condition and arrived promptly. Staff at Southend store are always helpful and polite.

Reply from hmv (UK) - Southend
Friendly, helpful staff, my order arrived quickly, well packaged and in excellent condition.

Reply from hmv (UK) - Southend
My shopping experience was a so nice! The lady who served me was kind and extremely helpful. Thank you!

Reply from hmv (UK) - Southend
Love HMV last dvd shop going. Always find what I’m looking for and help staff. Thank you

Reply from hmv (UK) - Southend
Friendly helpful staff helped my learning disabled sister place an order for delivery.
She was so pleased and the item arrived on time and in good condition!
Thank you!

Reply from hmv (UK) - Southend
I went into your Southend branch and was served by a young gentleman called Shea. So helpful and professional, a pleasure to be served by someone who is so knowledgeable. We need more people like this young man working in retail. 10/10.

Reply from hmv (UK) - Southend

Reply from hmv (UK) - Southend

Reply from hmv (UK) - Southend
I went to my local HMV in Southend for several items. I found the store well set out and easy to navigate. There was one item I could not find so asked a member of staff who helped me try to find it. Unfortunately it was out of stock but the young lady offered to check stock and order the item to store for me. Staff were extremely polite and helpful. Amazing.

Reply from hmv (UK) - Southend

Reply from hmv (UK) - Southend
Very good service and very helpful store assistant and also I received my order very quickly.

Reply from hmv (UK) - Southend

Reply from hmv (UK) - Southend
Amy directed me to what I was looking for, only to find the item was out of stock.
Amy then ordered the item on line to be delivered to my house.
Amy was friendly, polite and efficient.

Reply from hmv (UK) - Southend

Reply from hmv (UK) - Southend
Friendly staff, fair price, quick collect after ordering. All good.

Reply from hmv (UK) - Southend
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