I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... See more
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Location
Switch locationUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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I ordered 4 different films and the staff made it a really easy process for me and the emails telling me they were ready to collect allowed me to pick them up when I was ready
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Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
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I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
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Company details
About hmv (UK) - Truro
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, United Kingdom
4.8
Excellent
214 reviews
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Reply from hmv (UK) - Truro
Hi Ben
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Truro HMV is my local record shop
Truro HMV is my local record shop. The stock is good, music is easy to order, and the staff are great. Always a pleasure to drop in, browse, and buy!
Best wishes,
Patrick Moore
October 25, 2025
Reply from hmv (UK) - Truro
Hi Patrick
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Fast Process
Order process was very simple, from the HMV record store. The staff were very friendly, knowledgeable and helpful. Just had to sit and wait a couple of days for my latest vinyl (LP to some) to arrive. When it did arrive, it was well packed and undamaged, thanks to the HMV warehouse and Royal Mail. Many thanks to everyone involved. 🤗
October 1, 2025
Reply from hmv (UK) - Truro
Hi Steve.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Truro
Hello Jenny,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Id bought a copy of Blade runner on…
Id bought a copy of Blade runner on vinyl, and didn't play nor open it for over a week because my amplifier had given up the ghost. I bought a new amplifier, and played the copy of Blade runner, only to discover a small scratch , or gouge on the last track.
I took it back to HMV Truro, showed the Lady the mark, and she said no problem, and organised a new copy to be sent to my home. Very efficient, polite, and understanding. My new copy arrived a few days later. Very happy with your service. Thank you.
September 27, 2025
Reply from hmv (UK) - Truro
Hello P.
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
House of wax blu ray premium and on the buses film box set…
It was so easy email arrived letting me know I had 14 days to pick up order everything went well
September 24, 2025
Reply from hmv (UK) - Truro
Hi Stephen,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Used the collect in-store option for…
Used the collect in-store option for delivery for our order. Were kept well informed and the staff in store were helpful and courteous when we collected our order.
September 20, 2025
Reply from hmv (UK) - Truro
Hi Heidi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your staff member at your Truro Store
Your staff member at your Truro Store, I believe he is called Adrian, who was so helpful and resourceful in securing the DVD I wanted. Nothing was too much trouble and his diligence is very much appreciated
September 11, 2025
Reply from hmv (UK) - Truro
Hi Raymonde
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I spoke to a nice gentleman on the…
I spoke to a nice gentleman on the phone and I said I wanted a batgirl figure and he told me it was the last one and he kindly reserved it for me.
September 11, 2025
Reply from hmv (UK) - Truro
Hi Luis
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and courteous.
September 4, 2025
Reply from hmv (UK) - Truro
Hi Alan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Truro
Hi M Smith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful n sorted my order out
Very helpful n sorted my order out , will call again, so much better than on line
September 4, 2025
Reply from hmv (UK) - Truro
Hi dulcie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
In person or online…
I went into the HMV in my nearest town and found what I could on my list and a lot cheaper than I thought they would be. The rest I ordered online which is really quick and easy and the delivery is very quick as well.
August 24, 2025
Reply from hmv (UK) - Truro
Hi Darrin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Truro
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Truro
Hi Florence
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful members of staff
Even though my product arrived defective from buying online, the staff in store were able to secure me a replacement which works perfectly. They allowed me to open the new product in the store and test it to ensure that it works as intended. Also the product defect was nothing on hmv, it was a manufacture error. Thank you to the staff in the store and I will continue to shop there.
July 23, 2025
Reply from hmv (UK) - Truro
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV click and collect
Very easy to get the dvd I wanted with click and collect. Friendly in-store staff made for a swell shopping experience.
July 24, 2025
Reply from hmv (UK) - Truro
Hi Bill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I always find the HMV staff in Truro…
I always find the HMV staff in Truro very helpful and professional. They are always welcoming and I enjoy my regular visits to the store.
July 21, 2025
Reply from hmv (UK) - Truro
Hi Emma
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service from the staff in the…Truro store
Excellent service from the staff in the truro store, paul went to the trouble of finding what I was looking for and putting in the order for me. When I went to collect the item I was served by Imogen, who was very friendly and polite, both are a credit to your company.
July 16, 2025
Reply from hmv (UK) - Truro
Hi Karl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Truro
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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