I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... See more
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Location
Switch locationUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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I ordered 4 different films and the staff made it a really easy process for me and the emails telling me they were ready to collect allowed me to pick them up when I was ready
Company replied
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
Company replied
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
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Company details
About hmv (UK) - Truro
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, United Kingdom
4.8
Excellent
214 reviews
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Reply from hmv (UK) - Truro
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery to store of choice and…
Fast delivery to store of choice and option for home delivery.
January 26, 2025
Reply from hmv (UK) - Truro
Hi Doug
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Yeah was great got what I order and I…
Yeah was great got what I order and I am really pleased with it
January 22, 2025
Reply from hmv (UK) - Truro
Hi June
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
You had what I wanted
You had what I wanted, you ordered it and it arrived when you said it would
January 19, 2025
Reply from hmv (UK) - Truro
Hi Joanna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Truro
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great help and service in HMV Truro
Great help and service in HMV Truro, quick delivery.
January 6, 2025
Reply from hmv (UK) - Truro
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The salesperson had to find my record…
The salesperson had to find my record and was very good and the delivery was good
January 9, 2025
Reply from hmv (UK) - Truro
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Truro
Hi Rodney
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Truro
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
VERY CONSIDERATE AND HELPFUL STAFF
VERY CONSIDERATE AND HELPFUL STAFF, WHO TOOK TIME ANSWERING QUESTIONS, AND DID NOT TRY TO PUSH A SALE
December 19, 2024
Reply from hmv (UK) - Truro
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Truro
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Satisfied customer.
The staff at hmv Truro, were very friendly and very helpful. I will definitely use this store again.
December 8, 2024
Reply from hmv (UK) - Truro
Hi Lynda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Truro
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent collection service!
I ordered this Peppa Pig video as it seemed to be sold out in a lot of places. It was easy to order and service was excellent. I was kept informed throughout. Thanks HMV!
November 17, 2024
Reply from hmv (UK) - Truro
Hello customer,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good and great and helpful
November 13, 2024
Reply from hmv (UK) - Truro
Hi Elizabeth,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Truro
Hi Euan,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Truro
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent customer service
Staff member who helped me with my order/purchase was very efficient, cheerful and polite. The ordering process was quick, and the delivery was well within the advised time window. 10/10 👍
October 27, 2024
Reply from hmv (UK) - Truro
Hi Mandy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
What made the experience great for me…
What made the experience great for me was firstly the young Lady at the Truro store that ordered my items for me,she was lovely and very helpful,2 of the 3items I ordered were very quick to arrive,just waiting for 3rd to arrive,a bit late but that wasn’t HMVs fault,I will definitely order again,keep up the good work HMV 😃
October 25, 2024
Reply from hmv (UK) - Truro
Hi Sue,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Truro
Hi David,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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