HMV in Warrington's Golden Square shopping centre is quite small but packed with a wide selection of music and more! I found a recently released CD by one of my favourite artists, that I didn't even k... See more
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Location
Switch location85 / 86 Golden Square,, WA1 1QE Warrington, GB
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Went into the Warrington store to purchase a new release. Unfortunately, it wasn’t in-store but the assistant (Beth) was very helpful, ordered it for me and arrived in the store within 2 days. Very h... See more
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After being frustrated by not being able to use my gift card online Beth H was very helpful and patient in ordering my DVD in-store. I picked a quieter time as I am slower than younger customers and o... See more
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What was great was that, unlike many companies, HMV did the simple things well - making life easier for me. I ordered 2 CDs - one of which had a set release date. I received appropriate update and BOT... See more
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Company details
About hmv (UK) - Warrington
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
85 / 86 Golden Square,, WA1 1QE, Warrington, United Kingdom
4.7
Excellent
232 reviews
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Order speedily acknowledged and tracked…
Order speedily acknowledged and tracked - a day or two to visit the Warrington store to collect from the very nice staff there.
What’s not to like?
Thanks HMV - 👍👍
March 3, 2025
Reply from hmv (UK) - Warrington
Hi Robert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Delivery time
We were given a giftcard for £100 and were suprised it couldn't be used online. Ordered in store and was told it would take "a few days" Two weeks later still nothing, and no contact, staff in store disinterested.
February 13, 2025
Unprompted review
Reply from hmv (UK) - Warrington
Hi Alyson
Thank you for taking the time to leave us a review. We are sorry to hear you have not received your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Great service
Pre-ordered Eric Clapton’s “Meanwhile”through Willow 19/01. She was really helpful. Thanks👏😎
January 29, 2025
Reply from hmv (UK) - Warrington
Hi Jim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
When theirs bargains you know you can always get what you’re looking for in the store.
I enjoyed the visit to your store and all the things you have to buy on sale thanks
January 27, 2025
Reply from hmv (UK) - Warrington
Hi David
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Warrington store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great customer service in store
Great customer service in store, items arrived in post very quickly and in perfect condition.
January 22, 2025
Reply from hmv (UK) - Warrington
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Warrington
Hi Henry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Check before leaving store
Ordered fleetwood mac rumours as none in the store asked if I wanted the limited addition red vinyl I specifically asked if it was the Rumours album she said it was, collected it when I got home completely diffrent album ended up ordering it from Amerzon.
January 14, 2025
Reply from hmv (UK) - Warrington
Hi Leona
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
The lady who served me gave exceptional…
The lady who served me gave exceptional customer service. She was so amazing at helping me with my order, which was not available on the shelves and helped me enormously to get the DVD Triology I wanted for my husband's birthday present. HMV Warrington were brilliant.
January 3, 2025
Reply from hmv (UK) - Warrington
Hi Ann
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Product came fast and in good condition.
January 6, 2025
Reply from hmv (UK) - Warrington
Hi Harvey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pretty good
December 31, 2024
Reply from hmv (UK) - Warrington
Hi Rose
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent communication updating on…
Excellent communication updating on order.
Great customer service.
Smiley staff
December 25, 2024
Reply from hmv (UK) - Warrington
Hi cheryl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Noise
I went into the store as it opened to look for a blu ray movie sadly it was in stock a staff member checked for me the store was nice and quiet then as I tried to speak to a member of staff the music started how you supposed to hold a conversation when you can't even hear your own voice never mind anyone elses couldn't wait to get out the shop
December 23, 2024
Unprompted review
Reply from hmv (UK) - Warrington
Hi Peter
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Reply from hmv (UK) - Warrington
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV his masters voice has brought so…
HMV his masters voice has brought so much music to me in my live I'm so greatfull. Grammerphone
December 21, 2024
Unprompted review
Reply from hmv (UK) - Warrington
Hello Alexander
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
All fine
All fine. Ordered and dispatched within normal time frames. Delivery updates from Royal Mail too. All GOOD 👍🏻
December 18, 2024
Reply from hmv (UK) - Warrington
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service …
Served in the Warrington store really quickly and staff were lovely and polite.
Taken 1 star away not because of the service in store it was due to not being able to purchase the gift card online
December 15, 2024
Reply from hmv (UK) - Warrington
Hello Melanie
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great service from the staff in the…
Great service from the staff in the Warri from store
December 12, 2024
Reply from hmv (UK) - Warrington
That is what makes us top dog Peter and we are thrilled to hear of your experience in hmv Warrington!
Item was delivered on due date
Item was delivered on due date. Staff at local HMV shop were friendly. Product was as described.
December 11, 2024
Reply from hmv (UK) - Warrington
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Kindness and efficiency
The man who served me happily ordered the DVD in for me to collect at a later date and he was efficient and friendly. The DVD only took 2 or 3 days to arrive in store for me to collect too.
December 5, 2024
Reply from hmv (UK) - Warrington
Hi Caroline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I have not recieved an email of delivery to shop…
I have not recieved an email about my order .I think it was 1/2 /24 I order it. Have been in shop twice to see if its there. But they tell me I have to have a email from yous to say it been divered to shop.
December 1, 2024
Reply from hmv (UK) - Warrington
Hi Georgina
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
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