I love visiting the Worthing store, the staff are so friendly and very helpful. It is lovely to have a laugh with them and it never seems a burden to interrupt them all staff are willing to assist.... See more
Company replied
Location
Switch locationUnit 4, Montague Centre, Liverpool St, BN11 1YJ Worthing, GB
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So easy to purchase vinyl on the website, great prices when I used the 3 albums for £22, and the records were well packaged. One of the records was £40 on Amazon, so 22 pounds was a steal! One a... See more
Company replied
It's so good to see hmv having vinyl on such great offers. Managed to nearly complete my Uriah Heep picture disc collection now. Also a big shout out to the manager and staff at the Worthing store fo... See more
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I ordered a Blu Ray online for collection from HMV in Worthing, West Sussex. I was emailed within 2 days to let me know that it was ready for collection: no hassle with delivery carriers, the whol... See more
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Company details
About hmv (UK) - Worthing
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 4, Montague Centre, Liverpool St, BN11 1YJ, Worthing, United Kingdom
4.8
Excellent
299 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service and willing to help
I was looking for the IT chapter 1 and 2 on 4k, I coukdbt find them in store and asked at the desk, the gentleman that was there was very helpful and provided me three options of which I chose to order the double disc with both films, he did that for me and arranged to have the item delivered to my home, they arrived 3 working days later, very pleased.
September 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
You did a very good job of sorting out…
You did a very good job of sorting out and delivering my cds, thank you very much
September 22, 2026
Reply from hmv (UK) - Worthing
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I love visiting the Worthing store
I love visiting the Worthing store, the staff are so friendly and very helpful. It is lovely to have a laugh with them and it never seems a burden to interrupt them all staff are willing to assist.
Hope the store continues to stay open, well done to all who work in store.
September 14, 2026
Reply from hmv (UK) - Worthing
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and knowledgeable staff
Friendly and knowledgeable staff.
A good example of a shop matching or beating the price of films compared to online retailers.
September 11, 2026
Reply from hmv (UK) - Worthing
Hi Mark,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful assistant
September 7, 2026
Reply from hmv (UK) - Worthing
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff really helpful and friendly
Staff really helpful and friendly, made an order for me and also reserved incoming title.
September 10, 2026
Reply from hmv (UK) - Worthing
Hi Deborah
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very nice people to deal with and came…
Very nice people to deal with and came when you said it would
January 9, 2026
Reply from hmv (UK) - Worthing
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So easy to purchase vinyl
So easy to purchase vinyl on the website, great prices when I used the 3 albums for £22, and the records were well packaged.
One of the records was £40 on Amazon, so 22 pounds was a steal!
One album had a small issue, so I took it back to HMV Worthing, and they exchanged it without issue.
September 3, 2026
Reply from hmv (UK) - Worthing
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Worthing
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and friendly staff
August 21, 2026
Reply from hmv (UK) - Worthing
Hi Caroline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
August 21, 2026
Reply from hmv (UK) - Worthing
Hi nf
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
They are a very good service and…
They are a very good service and ordered it straight away and the delivery service was awesome
August 16, 2026
Reply from hmv (UK) - Worthing
Hello Annabel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always great service from the team.
August 15, 2026
Reply from hmv (UK) - Worthing
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Worthing
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good reliable service with a friendly…
Good reliable service with a friendly team with plenty of sound advice! Thanks
August 3, 2026
Unprompted review
Reply from hmv (UK) - Worthing
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Worthing
Hi Stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Order arrived on time
July 28, 2026
Reply from hmv (UK) - Worthing
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wasnt a hassle to pick up :)
July 18, 2026
Reply from hmv (UK) - Worthing
Hi Zoe,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were helpful and quick to…
The staff were helpful and quick to help and always there to help with anything
July 10, 2026
Reply from hmv (UK) - Worthing
Hello Jason
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I ordered this product over a week ago
I ordered this product over a week ago, had confirmation of order but no update since. And when I've gone onto the HMV website to try and get support to find out where it is, it hasn't been possible to get anywhere with it. I put a message in via the website, but it seemed to glitch and I can't tell if it even went through. I am still waiting for contact / an update. Really stressful.
June 30, 2026
Reply from hmv (UK) - Worthing
Hi Katy,
We were sorry to hear that there was an unexpected delay with your order and for any disappointment as a result of this.
Having reviewed your order we can see that this issue was resolved and arrived in store for collection on 01/07/2026.
Thank you for making us aware of this, and we do hope that you have now received your item.
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