Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... See more
Company replied
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... See more
Company replied
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... See more
Company replied
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... See more
Company replied
I could order CDs from Amazon without ever leaving my chair but I like to support high street stores. HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff are excellent and always smiling and very helpful and give good service a credit to the shop .

Reply from hmv (UK) - Yeovil
Ordered exactly what I wanted, arrived in store within 5 days.

Reply from hmv (UK) - Yeovil

Reply from hmv (UK) - Yeovil
Speedy service and very convenient for me to collect in store.

Reply from hmv (UK) - Yeovil
Very helpfull knowlegable staff who give the best in store experiance, Hmv well set up & stocked

Reply from hmv (UK) - Yeovil
Always very helpful and nothing is to much trouble

Reply from hmv (UK) - Yeovil
I could order CDs from Amazon without ever leaving my chair but I like to support high street stores.
HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let me down, however obscure my requests for Deathcore CDs

Reply from hmv (UK) - Yeovil
The man, Mark at your Yeovil branch was really very helpful and went out of his way to help find what I wanted

Reply from hmv (UK) - Yeovil
Good chatting to the shop assistant, who was friendly and helpful

Reply from hmv (UK) - Yeovil

Reply from hmv (UK) - Yeovil
Ease of order, well informed when item was available to pick up from local store very friendly staff

Reply from hmv (UK) - Yeovil
I've experienced proper customer service. Good email contact. Cd was well packed. I'm very pleased.

Reply from hmv (UK) - Yeovil

Reply from hmv (UK) - Yeovil
I collected a click and collect CD from Yeovil. The whole process from ordering to collection was excellent.

Reply from hmv (UK) - Yeovil

Reply from hmv (UK) - Yeovil
Easy to order from the website and free pick up for our local HMV store. As usual the staff in the store very friendly and helpful, also very knowledgeable.

Reply from hmv (UK) - Yeovil
Very helpful when looking for a certain cd. Wasn't in stock so was ordered and arrived very quickly

Reply from hmv (UK) - Yeovil
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.