Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... See more
Company replied
Location
Switch locationUnit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... See more
Company replied
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... See more
Company replied
I could order CDs from Amazon without ever leaving my chair but I like to support high street stores. HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let... See more
Company replied
Company details
About hmv (UK) - Yeovil
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, United Kingdom
4.7
Excellent
198 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful and friendly staff helped me to…
Helpful and friendly staff helped me to place an order and have delivered to store. It arrived in the time quoted. It was a gift and the recipient was delighted. Thanks for a great service.
July 21, 2025
Reply from hmv (UK) - Yeovil
Hi Cheryl
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very efficient friendly and helpful
July 17, 2025
Reply from hmv (UK) - Yeovil
Hi KAY
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff
The staff were fantastic, knowledgeable chatty and very helpfull also a good sense of rappor between them
July 19, 2025
Reply from hmv (UK) - Yeovil
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Yeovil
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Yeovil
Hello KCP
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff member that served me was…
The staff member that served me was extremely helpful and found the cd online that I wanted. He arranged to order it for me and for it to be delivered to my home. It all went according to plan and I received the CD in good time
June 28, 2025
Reply from hmv (UK) - Yeovil
Hello Edward
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Popped in to get a few vinyl records but couldn't find what I was looking for, a lovely guy called Mark saw me and helped me get the ones I wanted, he was super friendly and we shared a few jokes and had a good chat about music.
Top service.
June 22, 2025
Reply from hmv (UK) - Yeovil
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Gangs of London Blu-ray
I pre ordered a blu ray which I was looking forward to it came in a week which I was very happy with,the staff are always very helpful and polite ⭐️⭐️⭐️⭐️⭐️
June 13, 2025
Reply from hmv (UK) - Yeovil
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
This is my favourite shop in Yeovil
This is my favourite shop in Yeovil. There is always a warm welcome from the friendly and knowledgeable staff. This is one of the best HMVs I have been into, even if all you want to do is browse.
June 4, 2025
Reply from hmv (UK) - Yeovil
Hi Rak
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The MANAGER AT YEOVIL STOREanager at your YEOVIL STORE
The Manager at your YEOVIL STORE, Robert, is amazing - so knowledgeable and helpful.
Thanks
Dennis Liles
May 24, 2025
Reply from hmv (UK) - Yeovil
Hi Dennis
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Just very efficient and well packaged…
Just very efficient and well packaged and service at shop in yeovil very good
May 16, 2025
Reply from hmv (UK) - Yeovil
Hello david
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ashleigh + Mark were both very helpful and friendly
Ashleigh who took my order was very helpful: She established which Blue Ray item was the one I wanted and ordered it. A couple of days later, when I called in on the off-chance that the disc might be in, Mark was also friendly and helpful, phoning me later that day to say that my order was now ready for collection.
February 28, 2025
Reply from hmv (UK) - Yeovil
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Efficient and friendly staff.
March 18, 2025
Reply from hmv (UK) - Yeovil
Hi Sue
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wonderful store in Yeovil
Visiting the store in Yeovil is always a good experience.
Friendly and knowledgeable staff coupled with a helpful and pleasant attitude.
I've been going there for some years now and it never fails.
Rob and the team 10/10
March 12, 2025
Reply from hmv (UK) - Yeovil
Hi Dennis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good communication through email about…
Good communication through email about my order , easy for someone to collect on my behalf ( post op recovery ) friendly helpful staff
March 11, 2025
Reply from hmv (UK) - Yeovil
Hi Sharon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Yeovil
Hello Sally
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great click and collect service
Easy to order, great communication. Easy to collect.
February 12, 2025
Reply from hmv (UK) - Yeovil
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful had a box set and last dis…
Very helpful had a box set and last dis did not work manager helpful and did a great job to replace the faulty dvd
February 2, 2025
Reply from hmv (UK) - Yeovil
Hi CollectPlus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Yeovil
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Rob was very helpful and knowledgable…
Rob was very helpful and knowledgable about the products. Nothing was too much trouble.
January 22, 2025
Reply from hmv (UK) - Yeovil
Hello Anne
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Yeovil store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.