Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... See more
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Location
Switch locationUnit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
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See what reviewers are saying
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... See more
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Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... See more
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I could order CDs from Amazon without ever leaving my chair but I like to support high street stores. HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let... See more
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Company details
About hmv (UK) - Yeovil
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, United Kingdom
4.7
Excellent
198 reviews
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Let down for a second time.
Let down for a second time.
Last November we preorderd a vinyl album and paid in full.
Just told today Jan 17th that hmv could not fulfill the order.
I could have obtained the title back last November but put my trust in hmv.
Only got a limp apology from a staff member who did not care.
Not good enough hmv, will not use you again, and I quite often spent £100+ a month.
January 17, 2025
Unprompted review
Reply from hmv (UK) - Yeovil
Hi customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Very good service from the team at the…
Very good service from the team at the store from ordering the dvd to the e mail telling me that the order was ready for me to collect it
January 12, 2025
Reply from hmv (UK) - Yeovil
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Yeovil
Hi SJ
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still a quality music store.
Still a quality music store.
You just need to get your stock together.
🤘🏼
December 30, 2024
Reply from hmv (UK) - Yeovil
Hello Dear
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Yeovil
Hi Duncan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Speedy and efficient service
I ordered 2 CD which were ordered from and delivered to the store in yeovil for collection. The whole process was very efficiently carried out by Rachel at the store.
December 13, 2024
Reply from hmv (UK) - Yeovil
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service from Rob and…
Excellent customer service from Rob and a lovely young lady who helped me out because of my husband snooping at him present, they helped me out massively and were a great help!!! Hopefully he won’t snoop at this one!!!
December 14, 2024
Reply from hmv (UK) - Yeovil
Hi sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV store/online requests
Always delivered on time
Very reliable
Manager very helpful and knowledgeable
December 13, 2024
Reply from hmv (UK) - Yeovil
Hi Anne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Yeovil
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and friendly staff.
December 4, 2024
Reply from hmv (UK) - Yeovil
Hi Louisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience from stat to finish.
From ordering in store to receiving my order it was a great experience. Mark at the Yeovil store was a lovely man and great to talk to he explained everything about the delivery etc and it arrived on time.
December 5, 2024
Reply from hmv (UK) - Yeovil
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service in store and although…
Excellent service in store and although they didn't have what I wanted very efficiently ordered item for me which was delivered to my home in just a few days
November 30, 2024
Reply from hmv (UK) - Yeovil
Hi Paulette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fabulously helpful
Helpful, friendly staff both to order @ collection. Kept updated on progress of order.
November 22, 2024
Reply from hmv (UK) - Yeovil
Hello Clare
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service in yeovil store…very…
Great service in yeovil store…very happy with purchase.
November 11, 2024
Reply from hmv (UK) - Yeovil
Hi Geraldine,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered and shopped with a smile
Ordered a CD on line, collected and selected another in the shop and all done with a smile. Satisfied customer
September 17, 2024
Reply from hmv (UK) - Yeovil
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order
Easy to order, quick delivery into store, all satisfactory as per normal with HMV
October 21, 2024
Reply from hmv (UK) - Yeovil
Hi Richard,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Hmv the best record shop.
Easy to order on line from hmv can get nearly everything u want..just love this record shop always have always will..👍😁
October 19, 2024
Reply from hmv (UK) - Yeovil
Hi Tracey.
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good Service. Efficient staff that know their…
Efficient staff that know their products.
Efficient service, not a problem to order in store.
No charge for delivery to store.
September 30, 2024
Reply from hmv (UK) - Yeovil
Hello J
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very quick service
Very quick service , took 4 days from ordering to being delivered.
September 28, 2024
Reply from hmv (UK) - Yeovil
Hi Debra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great friendly service with lots of…
Great friendly service with lots of choice and rapid delivery times.
September 26, 2024
Reply from hmv (UK) - Yeovil
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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