Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... See more
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Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
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Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... See more
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Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... See more
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Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... See more
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I could order CDs from Amazon without ever leaving my chair but I like to support high street stores. HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let... See more
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Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, United Kingdom
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Because from start to finish the order process of the item I found to be very satisfied with as to sent email messages when the order was made and when to collect within 14 days.

Reply from hmv (UK) - Yeovil
Very easy to pre order and arrange delivery price was ok delivery was speedy packaged well

Reply from hmv (UK) - Yeovil
My Battle over Britain Bly Ray turned up as promised and on schedule. Helpful and friendly staff. One of the few colourful shops in town with a bit of flair.

Reply from hmv (UK) - Yeovil
Ordered online to get click and collect. It worked a treat before Christmas

Reply from hmv (UK) - Yeovil
Went to Yeovil branch staff were very knowledgeable, purchased 2 CD’s. One in stock & the other was out of stock in branch. HMV assistant advised ordering & the despatch to store was rapid & delivery was a day early. Awesome service. Well done to all HMV staff.

Reply from hmv (UK) - Yeovil
Never had any probs with HMV stores, always very helpful and efficient.

Reply from hmv (UK) - Yeovil
My order was at Yeovil hmv on the day specified and collected easily.

Reply from hmv (UK) - Yeovil
Very helpful and knowledgeable staff at Yeovil branch .

Reply from hmv (UK) - Yeovil
Very pleasant, knew lots about the product where the product was in the shop

Reply from hmv (UK) - Yeovil
Fast efficient service from HMV dealing with my order

Reply from hmv (UK) - Yeovil
Visited Yeovil HMV today and found what I wanted. Very helpful staff.

Reply from hmv (UK) - Yeovil

Reply from hmv (UK) - Yeovil

Reply from hmv (UK) - Yeovil
Staff always helpful. Shop easy to navigate and good choice of stock.i

Reply from hmv (UK) - Yeovil
Good customer service. Friendly male agent and good communication over the order delivery time. Easy to collect. Excellent.

Reply from hmv (UK) - Yeovil
Ashleigh in the Yeovil branch, ever so helpful and chatty, left with good vibes for the day ahead. A* employee 😁

Reply from hmv (UK) - Yeovil
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