hmv (UK) - Yeovil Reviews 

198
TrustScore 4.5 out of 5

4.7

Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB


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Rated 5 out of 5 stars

Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... See more

Company replied

Rated 5 out of 5 stars

Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... See more

Company replied

Rated 5 out of 5 stars

Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... See more

Company replied

Rated 5 out of 5 stars

I could order CDs from Amazon without ever leaving my chair but I like to support high street stores. HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Yeovil

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contact info

  • Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

198 reviews

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4.7

All reviews

(198)

31,480 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Because from start to finish the order…

Because from start to finish the order process of the item I found to be very satisfied with as to sent email messages when the order was made and when to collect within 14 days.

February 18, 2024
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi Karl

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Happy experience

Very easy to pre order and arrange delivery price was ok delivery was speedy packaged well

February 2, 2024
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi Neil

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

My Battle over Britain Bly Ray turned…

My Battle over Britain Bly Ray turned up as promised and on schedule. Helpful and friendly staff. One of the few colourful shops in town with a bit of flair.

February 2, 2024
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hello,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Ordered online to get click and…

Ordered online to get click and collect. It worked a treat before Christmas

December 28, 2023
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi Jacob

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi Dawn

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Yeovil branch staff excellent

Went to Yeovil branch staff were very knowledgeable, purchased 2 CD’s. One in stock & the other was out of stock in branch. HMV assistant advised ordering & the despatch to store was rapid & delivery was a day early. Awesome service. Well done to all HMV staff.

December 14, 2023
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi Richard

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Never had any probs with HMV stores

Never had any probs with HMV stores, always very helpful and efficient.

December 10, 2023
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi Helen

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Lick and collect

My order was at Yeovil hmv on the day specified and collected easily.

December 1, 2023
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi Vivien

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very helpful and knowledgeable staff at…

Very helpful and knowledgeable staff at Yeovil branch .

December 6, 2023
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi David

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very helpful, knowledgeable

Very pleasant, knew lots about the product where the product was in the shop

November 25, 2023
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hello Claire

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Fast efficient service from HMV

Fast efficient service from HMV dealing with my order

November 11, 2023
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi Mark

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Visited Yeovil HMV today and found what…

Visited Yeovil HMV today and found what I wanted. Very helpful staff.

November 10, 2023
Unprompted review
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi Elizabeth

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Quick delivery and excellent…

Quick delivery and excellent communication. Thank you

October 31, 2023
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hello,

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hello Roger

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Rated 2 out of 5 stars

Good service

November 1, 2023
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Dear Joshua

Thank you for leaving a review. We very much appreciate your kind comment, but it looks like the star rating might be incorrect based on this -- if you have had a negative experience please do let us know so we can get this investigated!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff and they know there stuff.

October 23, 2023
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 4 out of 5 stars

Staff always helpful

Staff always helpful. Shop easy to navigate and good choice of stock.i

October 18, 2023
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hello Anonymous

Thanks for leaving us a great review!

We were so pleased to read your comments and look forward to seeing you again soon.

Rated 5 out of 5 stars

Cd order

Good customer service. Friendly male agent and good communication over the order delivery time. Easy to collect. Excellent.

September 20, 2023
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi John

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Ashleigh in the Yeovil branch

Ashleigh in the Yeovil branch, ever so helpful and chatty, left with good vibes for the day ahead. A* employee 😁

September 16, 2023
Unprompted review
hmv (UK) - Yeovil logo

Reply from hmv (UK) - Yeovil

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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