Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... See more
Company replied
Location
Switch locationUnit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... See more
Company replied
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... See more
Company replied
I could order CDs from Amazon without ever leaving my chair but I like to support high street stores. HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let... See more
Company replied
Company details
About hmv (UK) - Yeovil
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, United Kingdom
4.7
Excellent
198 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order online and kept me well…
Easy to order online and kept me well informed.
August 23, 2023
Reply from hmv (UK) - Yeovil
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Yeovil
Hi Paul,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Was assisted by Rob who went out of his…
Was assisted by Rob who went out of his way to offer advice and assistance. Great service..
August 11, 2023
Reply from hmv (UK) - Yeovil
Hi Garry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy to order dvd
Quick and easy to order dvd that was not in stock. Delivered to the store after a few days. Friendly assistant who was new to the job (Summer).
July 31, 2023
Reply from hmv (UK) - Yeovil
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Yeovil
Hi S
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Yeovil HMV - Awesome store
Yeovil HMV - Love the products, choice & availability - always someone to help find a product & always helpful & happy at the till to serve you.
August 5, 2023
Unprompted review
Reply from hmv (UK) - Yeovil
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Yeovil
Hi JMH
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Daughter was pleased saying she must of…
Daughter was pleased saying she must of been nearly 1 of the first one’s to get it on DVD 😁
July 27, 2023
Reply from hmv (UK) - Yeovil
Hi Rachel
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The service was good and very helpful.
June 29, 2023
Reply from hmv (UK) - Yeovil
Hi Nigel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Simple collection
Simple collection. Kind and engaging member of staff who was happy to chat about film.
July 16, 2023
Reply from hmv (UK) - Yeovil
Hi Iain
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All good
All good, popped into local store, they didn’t have the cd’s on the shelf, so ordered from shop , only reason I didn’t give 5 * is that the two cd’s came separately two days apart , with no info to suggest , thus initially I thought one cd had been missed !
July 10, 2023
Reply from hmv (UK) - Yeovil
Hello Mr. Forsey
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Deliveries on time
July 7, 2023
Reply from hmv (UK) - Yeovil
Hi Rosemary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and courteous in resolving…
Very helpful and courteous in resolving my problem of my product not being in stock in store , and having it delivered via hmv online !
July 9, 2023
Reply from hmv (UK) - Yeovil
Hi Norman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Avril Lavigne, let go coloured vinyl
The member of staff was great. Very helpful. Dispatch time with hmv.com was quick thank you
June 24, 2023
Reply from hmv (UK) - Yeovil
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy and fast online ordering
Ordered the albums to the store, they came on time and the process to pick them up was very simple. At the store the staff was helpful.
June 23, 2023
Reply from hmv (UK) - Yeovil
Hi Rita
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very helpful nothing was to much…
Staff very helpful nothing was to much trouble pleasant and polite
June 15, 2023
Reply from hmv (UK) - Yeovil
Hi Mars
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Yeovil
Hi Mercer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful staff and fast delivery…
Really helpful staff and fast delivery service, really relaible.
June 8, 2023
Reply from hmv (UK) - Yeovil
Hi Jack
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Yeovil
Hi Barrie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Your shop assistant wasn't sure about…
Your shop assistant wasn't sure about the dvd we wanted he looked it up found you had it in you stores and sent it to our home.. no problems
June 6, 2023
Reply from hmv (UK) - Yeovil
Hi Glenis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.