Hodge Reviews 

2,212
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive interest rates offered on savings products and mention how exceptionally simple and quick it is to set up and manage accounts online. People also deeply appreciate the clear, uncluttered website design alongside the remarkably helpful and professional customer service team available to assist over the phone. Some reviewers were not happy with unexpected interest rate changes that occurred shortly after they started investing. A few consumers expressed frustration when variable rates dropped unexpectedly, feeling that these adjustments did not reflect broader market conditions.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that online platforms are... See more

Price

Customers consistently note positive experiences with price, highlighting market-leading and highly... See more

Website

Reviewers highlight positive aspects of website, describing it as clear, simple, and very easy to navigate.... See more

Service

People report positive experiences with service, highlighting efficient transactions and helpful staff.... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the helpful and professional staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good rate of interest for anytime access deposits and covered up to £85K under the compensation scheme. Slightly enhanced rate if monthly interest paid to Hodge account rather than (in my case) high s... See more

Company replied

Rated 5 out of 5 stars

I opened a savings account with Hodge last year & have just added a Cash ISA this tax year. Very straightforward process, good, clear information to enable the opening & transfer of funds. Very compet... See more

Company replied

Rated 5 out of 5 stars

The easiest banking company ever to deal with! Every request, payments or withdrawals are dealt with immediately - no waiting 24 hours or more, like other banks. The website is clear and easy to use.... See more

Company replied

Rated 5 out of 5 stars

Glad I found this bank. Easy to set up accounts, easy to navigate the website and I felt confident dealing with them. Also, great Interest rates on both ISA and easy access. I really like being able... See more

Company replied


Company details

  1. Bank

About Hodge

Written by the company

For over 50 years we’ve been making a difference to the lives of our customers, helping them achieve their hopes and dreams.

Tens of thousands of customers across the UK trust us to support them because of our expertise and knowledge in the markets we serve, and the experience we use to create new ways of helping more people live better lives. We design our products with you in mind, keeping things simple and straightforward, so you can focus on what matters to you.

Whether it’s saving for a rainy day or a key life event, taking on a mortgage for your cherished home, or investing in or developing property, we’re here to support you in your moments that matter, helping you get to where you want to be.

We treat every customer as a real person, we know you’re as unique as we are. We make it our business to understand you and your needs. When you deal with us, you’ll speak directly to our warm and friendly team. We’re here to help.

You can reach us here.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.8

All reviews

(2,212)

204 reviews in the last 12 months

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Rated 5 out of 5 stars

Transparency, good communication and easy online access

Clear information about the type of accounts available. Very easy online set-up and access to account. Regular communication from Hodge in relation to performance of your investment.

January 12, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Maureen Kirkby, we’re delighted to hear that you found the account options clear, the online set-up simple, and the regular updates helpful. At Hodge, we aim to make managing your investment as straightforward and transparent as possible, and it’s great to know this approach is working for you.

Rated 1 out of 5 stars

Please be careful with Equity Release

This experience stems back to 2004/5 and our interactions with Hodge Bank during 2024/25.

In 2004, my parents were mis-sold financial services that they, in hindsight, never actually needed, by a third party company. Mum was unwell at the time, and soon after buying these services was diagnosed with Alzheimer's. One of the services provided was an equity release through Hodge Bank of around £90,000. At the time the property was valued at around £250,000. In return, Hodge Bank would be entitled to 90% of the equity raised when the property was sold in the future. Let's just run that again, 90% of the equity in the house! Even at the time, the bank's immediate gross profit would have been £135,000 if the property had been sold straight after the ink had dried on the contract! My parents explained to me at the time that I didn't need to worry when they die because the bank will buy the property.

Fast forward 20 years. Mum had passed away in 2021, and Dad passed away in 2023.

It was only during the process of Probate for Dad's estate that we found out that Hodge Bank had this claim against my parents' house. The property by this time was valued at £450,000 so Hodge Bank's share was now around £405,000, from an outlay of around £90k.

Now it's important to say here that Hodge Bank had done nothing illegal, and the services that were sold through the broker weren't subjected to regulation until 2007, but can anybody reading this honestly say that the contract wasn't at the very least immoral? I guess that's the banking business for you.

Our interactions with Hodge Bank during the Probate phase and the sale of the property lacked any empathy or sympathy for my shock and distress over losing what my parents had thought they were passing on to me after their lifetimes of hard work and dilligence.

Even at the end, now owning 90% of the property, the bank penny-pinched and only contributed towards insurance costs and utility bills for around the last three months before the property was sold as opposed to when they took over the property on Dad's death, forcing me to pay all bills for at least 18 months.

I recognise that other financial institutions have also gained financial benefits in a similar way but my experience is wholly with Hodge Bank and the way they do (or did) business, particularly where older and more vulnerable people are concerned.

Please be very careful when using equity release schemes. Banks are after profit, nothing more, and really don't seem to care about the moral implications of how they make their money.

December 21, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Steve Houltby, thank you for your comments above and we are sorry to hear of your continuing concerns. We appreciate your perspective and understand that this has been a challenging issue, which we believe has been carefully investigated.

Rated 5 out of 5 stars

Easy to understand the very easy deal wit

Easy to understand the website. Also extremely easy to provide instructions on maturity of the account.

December 3, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Consumer, thank you for your feedback!
I’m glad to hear the website was easy to navigate and that providing instructions on the account’s maturity was straightforward. We appreciate you taking the time to share this—it helps us ensure the process remains simple and user-friendly.

Rated 5 out of 5 stars

What would I say about Hodge Bank

What would I say about Hodge Bank? It gives me the feeling of olden times, back to the Victorian era, which isn't a bad thing. But the process of getting an account, easy to understand. They help you a lot and I really like that. And they're always on hand if you need help. What they're lacking in my view for a bank that's been around a long time, they are lacking a mobile app. They really need to move with the times and launch a mobile app for us customers and then we will be content. So if you're looking for a bank with savings accounts, then you need Hodge Bank.

December 3, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Iain Stevens, we’re delighted to hear that you found the account opening process easy to understand and appreciated the support from our team. Being on hand to help our customers is something we take pride in, so it’s great to know that stood out for you.
We also appreciate your feedback about a mobile app. We understand how important convenience is, and your comments help us shape future improvements.

Rated 5 out of 5 stars

Good Bank to save with

Opened fixed term isa with Hodge Bank. Good website with easy to follow application and product literature. Communication on changes to account / maturity instructions very clear.
Excellent bank to invest with

December 3, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi DAVID LEWIS, we’re delighted to hear that opening your Fixed Term ISA with Hodge Bank was straightforward and that you found our website and product literature easy to navigate. It’s great to know our communication around account changes and maturity instructions met your expectations.
Your feedback means a lot to us, and we’re pleased you consider Hodge Bank an excellent place to invest.

Rated 5 out of 5 stars

Easy Access an an Easy Application

I wanted an easy access account that paid a reasonable amount of interest. Initially I came across Hodge as a recommendation on MSE. Applying for account was relatively painless and my account was accessible within 24 hours. I highly recommend them

November 25, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Clive Browne, thank you for sharing your experience! It’s great to hear that you found an easy-access account with a competitive interest rate and that the application process with Hodge was smooth and quick.

Rated 5 out of 5 stars

Very Happy with Hodge

I've been extremely happy with my Hodge investment. From start to end the communication was clear and easy. I was notified about reinvesting and the products were good and the process extremly simple.

November 25, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Elaine Barker, thank you so much for sharing your experience! We’re delighted to hear that you’ve been extremely happy with your Hodge investment. Clear communication and a simple process are exactly what we aim for, so it’s great to know that worked well for you. We appreciate your trust in us and look forward to supporting you with future investments.

Rated 5 out of 5 stars

Easy access account that is easy to open

I wanted an easy access account with a good interest rate to hold my excess cash instead of it sitting in my current account paying peanuts but easy to move back when I needed the money. It was recommended by the Daily Mail Money Mail page and the Moneysaving expert so I was reassured even though I had not heard of Hodge bank before. It was easy and quick to apply, no hassles with smartphones and selfies. Very happy with the process.

November 1, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Heather, thank you for sharing your experience! We’re delighted to hear that you found the account easy to set up and that it meets your needs for flexibility and a competitive interest rate. It’s great to know that recommendations from trusted sources like Money Mail and MoneySavingExpert gave you confidence in choosing Hodge Bank. We’re especially pleased that the application process was straightforward and hassle-free. Your feedback means a lot to us, and we’re glad you’re happy with the service!

Rated 5 out of 5 stars

Very simple application to open an…

Very simple application to open an online savings account.
Rate was/is attractive.
Easy opening and funding of the account.
Recommend this bank.

November 15, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Dave, we’re glad to hear that opening and funding your online savings account was simple and straightforward. It’s great that you found the rate attractive and the process easy. We appreciate your recommendation and look forward to continuing to provide you with excellent service.

Rated 5 out of 5 stars

Very efficient

Money was paid to my current account very shortly after midnight on my bond maturity date.

Staff on telephone are efficient and professional

November 18, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi customer, thank you for your feedback. We’re pleased to hear that your funds were credited promptly after your bond matured and that our telephone staff provided efficient and professional service. Your comments are greatly appreciated and will be shared with the team.

Rated 1 out of 5 stars

Opened a Hodge Bank Easy Access Issue 1…

Opened a Hodge Bank Easy Access Issue 1 Savings Account with an Intrest rate of 4.14% on 8th November 2025.
Received an e-mail on 11th November 2025 to advise Intrest rate was dropping to 3.97%.
the Bank of England made no changes to Intrest rate so I cant understand why Hodge Bank changed the rate.
Is the higher rate offered to get customers then dropped was they open an account.
Last they have heard of me.

November 11, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Donald Macmillan, thank you for reaching out to provide us with feedback on your recent experience. We understand rate reductions can be frustrating, and we want to be transparent about why this is happening. Our Easy Access account is a simple, no strings product where we aim to pay a competitive rate of interest. The interest rate is variable on this account, and we will change this from time to time in line with our view of market conditions and savings strategy. We remain committed to offering competitive products and will continue to review rates regularly.

Rated 5 out of 5 stars

Simple application process

Simple application process. Savings account works perfectly with very quick deposits and withdrawals. Great interest rate for an account with unlimited withdrawals.

November 14, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Helen, thank you for sharing your feedback! We’re delighted to hear that the application process was simple and that your savings account is working perfectly for you. It’s great to know that the quick deposits and withdrawals, along with the competitive interest rate and unlimited access, are meeting your expectations. If there’s anything else we can do to make your experience even better, please let us know!

Rated 5 out of 5 stars

Easy for "wrinklies" to navigate!

Easy to navigate website and open my first online savings account. I need instant access and the interest rate is attractive so I am looking forward to my future experience with Hodge Bank

November 10, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Gaynor Mills, thank you for your feedback! We’re thrilled to hear that you found our website easy to navigate and that opening your first online savings account was a smooth experience. It’s great to know that instant access and our attractive interest rate meet your needs. We look forward to supporting you on your savings journey with Hodge Bank!

Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Hodge Bank for a fixed rate bond. I found the process so quick and easy. As soon as I had I filled the application I received an email. Account up and running and funded within 5 minutes. Last week I applied with a different bank with a slightly higher rate that was supposed to have a quick and easy process, after sending all my personal details I am still waiting! So, thanks Hodge Bank for a quick and stress free process.

November 12, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi L Potter, thank you for sharing your experience! We’re delighted to hear that this is your second time choosing Hodge Bank and that the process was quick and easy for you. It’s great to know your account was up and running within minutes and that we could provide the stress-free service you expect. We truly appreciate your trust and look forward to continuing to make your savings journey smooth and reliable.

Rated 2 out of 5 stars

Hodge did have a competitive interest…

Hodge did have a competitive interest rate at 4.14% gross. On the 25th of November 2025, it is reducing to 3.97%. Tut tut.

November 12, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi OBBH, we understand rate changes can be disappointing. While the interest rate is reducing to 3.97% on 25th November, we’re committed to keeping our products competitive and transparent. Please feel assured that we'll be sharing your feedback with the wider team.

Rated 5 out of 5 stars

Easy to open

Had to contact them regarding a mistake I made and they were extremely reassuring. Spoke to a person and not a bot

November 12, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Gill, thank you for sharing your experience! We’re so glad to hear that our team was able to reassure you and provide the support you needed. We believe in real, human conversations, so it’s great to know that speaking with a person made a difference for you.

Rated 5 out of 5 stars

Good rates of interest for savers.

Good rate of interest for anytime access deposits and covered up to £85K under the compensation scheme. Slightly enhanced rate if monthly interest paid to Hodge account rather than (in my case) high street bank’s current account from which the deposit came. Easy online application process. An app would be welcome but they don’t have one so monitoring and transacting is via the website. Since opening the account (yesterday) and writing this review (less than 1hr ago) Hodge have emailed me to notify me of a 0.17% rate reduction! That changes my opinion somewhat seeing as the base rate hasn’t changed.

November 11, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Bee Smith, thank you for sharing your experience and feedback. We’re pleased to hear that you found the application process straightforward and appreciated the interest rate and FSCS protection. We understand your disappointment regarding the recent rate change and the timing of the notification. While market conditions and internal reviews can sometimes lead to adjustments, we aim to communicate these changes as promptly and transparently as possible.
Your suggestion about having an app is valuable, and we’re actively exploring ways to improve accessibility and convenience for our customers. We’ll also take your comments about interest payment options and rate stability into account as we continue to refine our offerings.
We appreciate your feedback—it helps us improve.

Rated 5 out of 5 stars

Hodge Easy Access savings account 4.13%

Excellent , Easy to open and transfer money to.
Very clear information, giving me a speedy decision on opening the account,

Yes well recommended
Penalty free
good interest rate compared with others

November 6, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi PAUL Go, thank you so much for your kind words! We're delighted to hear that you found the account opening and money transfer process easy and straightforward. It's great to know our clear information and competitive interest rates helped you make a speedy decision. We're especially pleased that the penalty-free feature stood out to you. Your recommendation means a lot!

Rated 5 out of 5 stars

Competitive interest rate and easy…

Competitive interest rate and easy account opening process!

November 7, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Mahendra Kabawala, thanks for the feedback! We're glad you found our competitive interest rates and easy account opening process helpful. If there's anything else we can assist you with, feel free to reach out!

Rated 5 out of 5 stars

Easy set up of an account to not…

Easy set up of an account to not launder money

October 30, 2025
Unprompted review
Hodge logo

Reply from Hodge

Hi Mr Hutchinson, thank you for your feedback! We’re glad to hear that setting up your account was easy and straightforward. We take compliance and security very seriously, so it’s great to know you felt confident throughout the process. If you have any questions or need support in the future, we’re always here to help.

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