Holfordnutrition Reviews 

681
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, with many noting positive health impacts and improvements. People find the ordering process straightforward and efficient, often highlighting the ease of use and quick dispatch. Reviewers frequently commend the fast and reliable delivery service, with items arriving well-packaged and promptly. However, some customers also noted difficulties with the website, experiencing glitches when trying to place orders or finding it clunky. A few other people also felt that delivery could be unreliable, with instances of parcels being left exposed or arriving warm, raising concerns about product integrity.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many finding them effective and trustworthy for... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Quality

Customers consistently note positive experiences with quality, praising the products as excellent and... See more

Service

People report positive experiences with service, often highlighting its reliability and efficiency. Reviewers... See more

Order

Consumers find the ordering process to be largely positive, describing it as quick, easy, and simple, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Following Patrick Holford and his food for the Brain research helps us manage our own health . We were talking a B complex but our homosystiene had still risen. Ordering from Holford nutrition was qui... See more

Company replied

Rated 5 out of 5 stars

Easy to order, quick dispatch and receipt. Ordered the Brain Upgrade pack and, so far, very happy with purchase. I'm over the first hurdle in that the capsules are easy to swallow. A comfortable size... See more

Company replied

Rated 5 out of 5 stars

A great company with excellent customer service. I've been using Holford Connect for years to control my homocysteine levels - this is, as far as I now, the only single product on the market to do thi... See more

Company replied

Rated 5 out of 5 stars

Quality of the product. Swift delivery. My loved one suffers from treatment resistant schizophrenia. Just using the recommended daily allowance of no blush niacin and omega I can see a difference in a... See more

Company replied


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

681 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(681)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick help with problem with my…

Quick help with problem with my password.
Quick arrival of supplements.

August 1, 2025
Holfordnutrition logo

Reply from Holfordnutrition

Good Evening Avril

Many thanks for leaving a 5 star review for our service.
We really appreciate you taking the time to do this, and we are glad you are satisfied with our service.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards
Customer Care
HOLFORD Nutrition

Rated 5 out of 5 stars

Good value supplements with clear…

Good value supplements with clear information. Felt an improvement.

July 28, 2025
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Reply from Holfordnutrition

Good Evening Sofia

Thank you for taking the time to leave a 5-star review.
Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and are feeling an improvement.

Once again, thank you for your support.

Kind Regards

Customer Care
HOLFORD Nutrition

Rated 5 out of 5 stars

Always great service and hopefully the…

Always great service and hopefully the supplements are helping stave off cognitive decline. I do feel as if I have more energy but that may be due to the extra B12 I take.

July 22, 2025
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Reply from Holfordnutrition

Good Morning Nicola

Many thanks for leaving a 5 star review for our service.

We really appreciate you taking the time to do this, and we are glad you are satisfied with our service. Glad to hear you are having an increase in energy.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORD Nutrition

Rated 5 out of 5 stars

Ease of website search and ordering

Ease of website search and ordering
FAST delivery!

July 22, 2025
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Reply from Holfordnutrition

Good Morning Margaret

We are glad you found it easy to order.

Please feel free to contact us if you need anything in the future.

Thank you for the five stars and for the positive review! We really appreciate you taking the time to leave this.

Kind Regards

Customer Care
HOLFORD Nutrition

Rated 5 out of 5 stars

I love Patrick Holford vitamins and…

I love Patrick Holford vitamins and minerals as well as many of their other supplements. It appears things are working a lot smoother now than in the past months. I recommend his products to family and friends. Well done Holfordnutrition. Com

July 18, 2025
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Reply from Holfordnutrition

Good Morning Eileen

Thank you for taking the time to leave a 5-star review.

Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your vitamins and minerals and are happy to recommend Patrick Holford supplements to friends and family.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Once again, thank you for your support and we hope you continue to find benefit from your order.

Kind regards,

Customer Care
HOLFORD Nutrition

Rated 5 out of 5 stars

no worries The ordering was pretty straightforward…

The ordering was pretty straightforward and the delivery time was very prompt

April 8, 2025
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Reply from Holfordnutrition

Good Morning Daniel

Many thanks for leaving a 5 star review for our service.

We really appreciate you taking the time to do this, and we are glad you are satisfied with the ordering process.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORD Nutrition

Rated 5 out of 5 stars

Excellent products and service


Fast delivery, well packaged. Excellent products and service. Would not hesitate to buy from this company again.

April 8, 2025
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Reply from Holfordnutrition

Good Afternoon Mary

Thank you for taking the time to leave this lovely 5-star review.

Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORD Nutrition

Rated 5 out of 5 stars

Great service and great product!

I purchased the Brain Food Upgrade Pack and started taking it 5 days ago. I can already feel the difference with feeling brighter and not having the usual brain fog associated with menopause. Thank you for these fabulous supplements.

April 8, 2025
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Reply from Holfordnutrition

Good Afternoon Lisa

Many thanks for leaving a five star review for the Brain Food Upgrade Pack. We really appreciate you taking the time to do this.

We're delighted it has made such a difference to your menopause symptoms, so you're not getting the usual brain fog. We will feed that back to Patrick.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Thanks again for your custom and for the review.

Kind Regards

Customer Care
HOLFORD Nutrition

Rated 1 out of 5 stars

Patrick Holford-Let down by his organisation

I have read many of Patrick Holford's books and have a great belief in his commitment to assisting us in our lives so that we have an alternative to anti depressants. However, I feel very let down by his organisation. I live in the Republic of Ireland and I ordered his products online. I fully expected that their may be a delay due to the new Customs requirements now that the UK are no longer in the EU. However, it mateialised that the products I ordered were returned twice by Customs due to the 1p value that was put on them by his organisation when posting to me. This was a completely unacceptable amount for the goods and was duly returned to the supplier by Customs. In the end after many attempts to get the goods I had to give up. I wholeheartedly wanted to try his alternative approach to antidepressants but as I was so let down by his organisation I was left after many months waiting on his products due to the ineptitude of his admistration that I had to resort to conventional antidepressants.

October 1, 2024
Unprompted review
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Reply from Holfordnutrition

Good morning Siobhan

We apologise that you have had such problems receiving your order.

We have investigated with the warehouse and they say that their system gives the products the correct value on your order and can only think that the system for some reason blipped. They send their apologies and are taking steps to ensure there is a double checking process for overseas orders.

It is challenging getting orders to Ireland since Brexit which is why we have an info link about these on the website checkout page for customers to read before placing their order. We also offer details of our Irish distributor, Natural Medicine Company, who supply Irish stores and can provide information about stockists. However, they don't supply all Patrick Holford's range, and we understand your frustration with this.

We apologise again as we know you really wanted to try Patrick's natural approach. There have been some recent legal changes and we hope Natural Medicine Company will soon stock Patrick Holford's Mood Food and Chill Food. You can keep an eye on this development here should you wish to - https://www.naturalmedicine.ie/brands/patrick-holford/products.

Kind regards

Customer Services
HOLFORDirect

Rated 3 out of 5 stars

I have not noticed any improvement in…

I have not noticed any improvement in my overall health since I started using the product, but I am going to continue to use it for the foreseeable future.

March 20, 2025
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Reply from Holfordnutrition

Good Afternoon David

We really appreciate you taking the time to review. We are sorry you don't feel you have had an improvement in your overall health. Some products have easily noticeable effects helping with specific symptoms and some are more preventative - aimed at avoiding future health issues.

We hope you do get benefit from from your order in due course.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORD Nutrition

Rated 5 out of 5 stars

I had a slight problem ordering the…

I had a slight problem ordering the item but once done it was sent promptly.

March 11, 2025
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Reply from Holfordnutrition

Good Afternoon Margaret

We are glad you have now been able to order and received your supplements quickly.

Please feel free to contact us if you need anything in the future.

Thank you for the five stars and for the positive review! We really appreciate you taking the time to leave this.

Kind Regards

Customer Care
HOLFORD Nutrition

Rated 5 out of 5 stars

I ordered something and it arrived a…

I ordered something and it arrived a few days later.

February 26, 2025
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Reply from Holfordnutrition

Good Morning Suzanne

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the quick delivery.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORD Nutrition

Rated 5 out of 5 stars

Good range of products and speedy…

Good range of products and speedy delivery. I'm loving the olive oil, great flavour. To early to say whether the Carboslow is working weight wise, but I definitely don't feel hungry between meals.

February 16, 2025
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Reply from Holfordnutrition

Good Afternoon Sandra

Thank you for taking the time to leave this lovely five star review!

We really do value your opinion on our customer service and our products. Glad to hear you are finding real benefit from the Carboslow and enjoying the olive oil.

Please feel free to contact us if you need anything in the future.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service - response from email enquiry was quick. Products of a high standard and arrived quickly

February 15, 2025
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon Carol

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with our prompt and efficient service.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 1 out of 5 stars

Not what we ordered. …

We ordered the 100% Health Pack but have not received this in months, just the individual bottles. This is not a convenient solution at all. We are fed up with it and now wish to cancel our subscription

February 4, 2025
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Reply from Holfordnutrition

Dear Keith

We apologise for not supplying your 100% Health Pack and understand why you have cancelled your subscription.

It is a very popular product, so we are now ordering increased quantities to avoid letting our customers down. Due to the number of supplements and length of time to pack, it has a very long lead time. By increasing the order quantity, we will no longer have stock issues.

The packing company has today confirmed that new packs will arrive the week of 24 February. We will then be in a position to provide you with the February pack that you were due, so you have the more convenient blister strips. We will be in touch via email to arrange this.

We do value your custom and are sorry to have caused you inconvenience and not met our usual high standards.

Kind regards

Customer Services
HOLFORDirect

Rated 5 out of 5 stars
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon Ian

Thank you for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the quick delivery.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Extremely responsive

January 27, 2025
Holfordnutrition logo

Reply from Holfordnutrition

Good Evening Kathy

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you found us extremely responsive.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 1 out of 5 stars

Why won’t they communicate with me

Despite emailing 3 times and phoning multiple times, I have still to get them to answer the phone or to respond to my emails.
My products arrived quickly and I’m happy with them, but I couldn’t set up a subscription and to join on the website and need to speak to someone.

January 8, 2025
Holfordnutrition logo

Reply from Holfordnutrition

Good afternoon Mary

We apologise that you have been in contact and have been unable to reach anyone. One of our customer service team have emailed you regarding your query today.

You may now find it possible to subscribe to your product through the website. However, if you have any problems customer service will be able to help you.

We are delighted that your products arrived quickly and that you are happy with them.

Apologies again that you couldn't reach a member of the team yesterday.

Kind regards

Customer Services
HOLFORDirect

Rated 5 out of 5 stars

Excellent produits and very good level…

Excellent produits and very good level of communication and service.
Thank you. RE

January 7, 2025
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon Richard

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

Once again, thank you for your support and we hope you continue to find benefit from your order.

Kind Regards

Customer Care
HOLFORDirect

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